Burlinghamcaravans Avis 

Just read the previous review , so just copied and pasted with a few alterations, as that post said it all.

We collected our second hand caravan today. Today Tony had spent time getting everything prepared and organised ready. He spent over an hour going through all the technicalities to ensure we knew what we were doing on our first weekend away. Everything was switched on so we knew the fridge, the heating, the water etc were working. We really appreciate the crib sheet he has done for us so we can use this to make sure we don’t forget anything when we arrive on our first site, easy to do when you’re worried about towing for the first time in a long time. Yes, Burlingham Caravans were brill, Tony was a gem and we’ll be back in a few years when we are ready to trade up,Thank you everyone.

We collected our second hand caravan just yesterday. Tony was brilliant from start to finish, spending time with us looking at various models until we found the perfect one for us, a Sterling Europa. On collection day again Tony had spent time getting everything prepared and organised ready. He spent over an hour going through all the technicalities to ensure we knew what we were doing on our first weekend away. Everything was switched on so we knew the fridge, the heating, the water etc were working. We really appreciate the crib sheet he has done for us so we can use this to make sure we don’t forget anything when we arrive on our first site, easy to do when you’re worried about towing for the first time in a long time. Yes, Burlingham Caravans were brill, Tony was a gem and we’ll be back in a few years when we are ready to trade up our 11 yr old van for a newer model. Thank you everyone.

We have just bought our first ever caravan, from Burlinghams. We knew absolutely zero about caravans in general. The staff were extremely helpful, and gave us undivided attention during our walk around and in various caravans. We finally chose the one, and are very happy.
On the day of pick up, I can’t praise Tony enough, for the way he had prepared the van. Heating on , lights and music on. He gave us a good handover , and explained the systems very well.
He even stopped the traffic to let me out.
If we get another caravan, we will definitely come here.

Special thanks to tony and Alan, they were really helpful. If I was to buy another caravan in the future Burlinghams would be the first place I would look, we got a good price P/X for our caravan and a good deal on the caravan we bought.

We were buying our first caravan and it couldn’t have been a better experience. Friendly, helpful, informative with no hard sell. When we collected the caravan (which they had thoroughly checked) they gave us a thorough introduction to it. Highly recommended.

Great staff. Very good experience

Friendly helpful staff. That means everyone, sales, office, cleaning lady, engineer, even the boss...well done. We now have a new caravan which is just what we wanted. The hand over was easy and even the payment was straightforward eventually. Thanks Burlingham. Bill and Sylvia

Great service from the team at Burlingham, special mention to Tony, Alan and Ashley, very helpful through, great people skills , customer relations second to none.... love our Sterling Europa 😎😎. Thank you again.

We recently bought a Swift Kudos from Burlingham Caravans and had it shipped to NZ. The process of buying from a distance went smoothly and the people I dealt with were helpful. The caravan itself arrived in good condition and is a nice van. However, I was extremely disappointed with the cleanliness of it. To put it bluntly, it was filthy inside and out. None of the outside lockers had been cleaned around the openings, the front locker was grubby, there were spider webs and dirt around the window frames and windows themselves. Inside was not much better. Dead flies, dust above all the ledges, the floor was dirty, dust and dirt in some of the cupboards and there was dog hair for Africa. It took two days of solid cleaning before it was how it should have been. If I was picking it up from the yard, I am sure it would have been properly groomed. I surmise that as it was being shipped 12000 miles away it didn't matter. Get you act together guys. There is no excuse to send a dirty caravan anywhere! (By comparison, we shipped another van from Stewart Longton in Chorley at the same time and it was immaculate!) Murray Burt NZ

Really happy with my new caravan, the team at Burlingams we’re very helpful!

We had been looking for awhile to upgrade our 2 berth caravan to a 4 berth.We bought our luner cosmos from there this weekend.
We absolutely love it!
The service that Burlington provided was excellent,very friendly helpful staff.We where guided through a full in depth hand over on the collection day,that was very,very helpful.
We would personally like to thank Tom for his kind and friendly manner in showing us around the new caravan.
Thank you once again and we hope to return again one day for our next purchase.
Highly recommend Burlington if your either a first time caravaner or a seasoned pro.
Thanks from mr & mrs Sandelands.

This team couldn't do enough for you.
We went on the hunt for a newer model of caravan and identified a couple of dealers to visit. Burlingham was the third on our list. From the moment we stepped into the place we felt at ease, Tony Clark Who dealt with us all the way through the purchase of our caravan and accessory sales in the shop and also a couple of snaggs was an absolute gentleman. Also Gary the engineer was understanding and dealt quickly with our couple of snaggs. We now have a great caravan with a good back up from Burlingham and all at a great price.
Thank you so much John and Joanne Carrington

We have recently bought a 6 berth Sterling Eccles caravan from Burlingham Caravans. We had been persuaded by our middle daughter to have a quick look at the caravans available and within 20minutes we had found and pretty much decided on a new caravan. Tony was our lovely sale rep and a real gentleman, dry honest and not at all pushy. We put a deposit down within a couple of days and part exchanged our other caravan.
A few teething issues were personally sorted out by Tony, which included a personal visit to our house!
We would highly recommend Burlingham. Honest, not over priced and a 100% customer care.

Dalgleish Family.

Highly recommended. The team were amazing and went out of their way to be helpful. We found our caravan on Autotrader and before official photographs had been taken. Ashley quickly sent me photos from his mobile which resulted in us driving two hours across to Garstang. This resulted in a sale. When we collected our caravan we were given a detailed user tour which was very useful. Customer service and attention to detail was outstanding. Burlingham Caravans are highly recommended.

Very helpful and professional.

So nice to find a genuine caravan dealer where customer service comes first. Purchased a second hand van, was left to look around it (with a nice cup of tea) no hassle or pressure selling. Any faults I found were noted and fixed prior to pickup.

Upon collection time was spent explaining how everything works with a full demonstration, all service documents, damp reports etc were present as promised.

A minor problem found after picking up was solved immediately to my 100% satisfaction. (even though I was 75 miles away)

Highly recommend buying from this company, and my thanks go out to Tony, Ashley and the service team.

Amazing. Open Christmas to new year. The kindest of staff who helped us replace our missing water pump when we were 200 miles from home. And no fuss when we bought the wrong one the first time and had to take it back. Finally we can start our holiday! Thank you so much

Great service from sales,preparation,demonstration thru to delivery.
A very pleasant buying experience.
Thank You, Bryan & Ann Sirrell
Lytham St Annes.

Excellent purchase from start to finish, very easy to deal with and great value, highly recommend these guys!!!

Keith & Linda Bowe

Excellent staff. Very friendly. No pressure sales. We had a couple of minor issues that were dealt with immediately. They even delivered the caravan to the caravan park a few miles away as we didn't have a tow bar. Special mention to Tony and Ashley. Brilliant!