John Charles Motorhomes Avis 144

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience dealing with these guys, very polite and professional from start to finish, James initially called to discuss the value of camper etc and I could tell instantly that I was dealing... Voir plus

Noté 5 sur 5 étoiles

From the moment I stepped onto the forecourt of John Charles Motorhomes i knew id made the right decision. All their Motorhomes looked absolutely stunning. After a good chat with their salesman I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

"We would definitely recommend John Charles Motorhomes to friends and family because ... James Birkett was excellent and knowledgeable and took a lot of time to take us thro the selection and buying e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Updated Review Adore our caravan, after care service from Ashley was shambolic. However, Philip was fantastic, sorted things out in double quick time once aware of the 3 month wait. Shaun the engi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de camping-cars

Écrit par l'entreprise

John Charles Motorhomes & Campervans is part of Burlingham Caravans Ltd and has been supplying pre owned motorhomes & campervans since 2008. It has built up great reputation which is shown by the high number of returning customers and recommendations each year. Being part of Burlingham Caravans Ltd give customers a large choice with the support of all the team including our engineers and the shop for accessories or parts 6 days a week.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience dealing with these…

Great experience dealing with these guys, very polite and professional from start to finish, James initially called to discuss the value of camper etc and I could tell instantly that I was dealing with a straight honest guy, which made me feel at ease,
I was struggling with time through the week to take the camper to them so James offered to come to us to inspect, which was very handy for us.
We agreed Thursday 1.30pm, and James walked onto my drive pretty much bang on time, had a look around the camper and then came inside to sort out the paperwork, this didn’t take too long and the money was in my account in about 5 minutes..
I would highly recommend this company

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

"We would definitely recommend John Charles…

"We would definitely recommend John Charles Motorhomes to friends and family because ... James Birkett was excellent and knowledgeable and took a lot of time to take us thro the selection and buying experience of the VW T6.1 camper van and Andy was really thorough and practical with the vehicle handover. Overall the whole process was very well managed, thank you."

16 janvier 2026
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you both for your kind words and the 5 star review, we really appreciate this. I hope you enjoy your T6, should you need anything we are always here to help. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Excellent company to deal with

Excellent company to deal with, customer care was spot on and James was a star to deal with thanks 👌

20 février 2026
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your kind words re James and the 5 star review, we all really appreciate this. Should you need anything we are always here to help. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Viewing the vans was a delight no…

Viewing the vans was a delight no hovering sales person but there if you had questions day off picking up the van we ran through everything again well happy 😃

17 février 2026
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your kind words John and the 5 star review, we are also well happy with this. Should you need anything we are always here to help. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Professional, no pressure, campervans

James and Andy made the whole process easy. They took the time to listen to what I wanted and found the right van for me. No pressure and very professional.

20 février 2026
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your kind words Jackie and the 5 star review, we all really appreciate this. Should you need anything we are always here to help. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Excellent service from being to end

Excellent service from being to end. A wide range of quality vans at good price points.
Don't bother shopping around just buy from John Charles.

16 février 2026
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your kind words David and the 5 star review, we love it. Should you need anything we are always here to help. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Great experience

Great experience from the point of sale and after sales support too. Open and honest discussions throughout. Thanks James

11 octobre 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your kind words Sean and the 5 star review, we really appreciate this. I hope you are enjoying your new purchase, should you need anything we are always here to help. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Very professional at same time helpful…

Very professional at same time helpful not rushing you or pushing you to buy , explained everything really well , as was our first VW van , and finance was sorted very quick and easy.

9 novembre 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your kind words Michelle and the 5 star review, we really appreciate this. I hope you enjoy your VW Campervan, should you need anything we are always here to help. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Very professional

From the moment I stepped onto the forecourt of John Charles Motorhomes i knew id made the right decision.
All their Motorhomes looked absolutely stunning.
After a good chat with their salesman I purchased a white T6 Campervan with full professional conversion.
Wow what a piece of kit.
On the day of the handover every feature of the vehicle was explained in detail.
John Charles Motorhomes are an absolute pleasure to deal with.

16 janvier 2026
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your kind words Nicholas and the 5 star review, we really appreciate this. I hope you enjoy your T6, should you need anything we are always here to help. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

First camper van

We have had our campervan for about 6 weeks now, so thought it was time to write a little review of our experience with John Charles Motorhomes. Having seen the van, a high top Ford transit on the website, i popped in to see Andy the following day. He gave me the keys and said have a good look round and left me to it. I agreed to come back the next day so my wife could have a look and take it out for a test drive. We found Andy a really genuine and down to earth fella to deal with. No hard sell, very knowledgeable and after the test drive, we purchased our first campervan. Andy promised us a full new MOT with no advisorys, which he fulfilled. On the day we picked it up, he gave us a full demonstration of how everything worked.
Fantastic service from start to finish. Would highly recommend John Charles Motorhomes.
Delighted with our new addition, looking forward to new adventures.
Gary and Dawn from Leyland

7 novembre 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for taking the time for your review and kind words, we all really appreciate it. I hope you enjoy your camper van and wish you a Merry Christmas. We are always here for you with any advice or support. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Had the absolute pleasure of dealing…

Had the absolute pleasure of dealing with erlr Kay this man is a gentleman nothing was too much hassle went above and beyond to help us when we buy another caravan we will be dealing with Erle Kay directly.

1 novembre 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your review, we really appreciate this. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

We recently purchased a VW camper from…

We recently purchased a VW camper from James at John Charles Motorhomes and couldn’t be happier with the whole experience. From the very begininning,communication was clear, professional and friendly. They took the time to answer all my questions, provided me with the honest details about the van and made sure I felt confident before making the purchase. The whole process was smooth and stressful-free I’d definitely recommend John Charles to anyone looking for a quality vehicle and a positive buying experience.
Gill & Kev Matheson

29 août 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your review, we really appreciate this and hope you enjoy your VW. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Brilliant handover by Andy at John Charles Motorhomes

Just bought a camper van from John Charles Motorhomes, the handover was carried out by Andy and he went through all the controls and showed us how everything worked, he was very helpful and knowledgeable about how everything worked and all questions were answered. We are delighted with how the handover was completed. Thank you Andy you are a star.

17 juillet 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your review and kind words, we really appreciate it. We hope you enjoy your VW campervan, we are here for you if you need anything. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Just bought a VW camper from John…

Just bought a VW camper from John Charles - excellent customer service, James was very attentive, knowledgable and honest without being overly sales orientated.

He helped us get the right van for us and patiently took the time to answer all our questions and educate us too.

All in all, for a big purchase (for us) it was a very pleasurable experience thanks to James (and John).

We would certainly recommend John Charles.

17 juillet 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your review, we really appreciate you taking the time with your kind words. I hope you have a great summer in your VW. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Great personal service

I spotted a nice looking vehicle on the John Charles website and was quickly able to speak to James to go through the details. As the car was 200+ miles from home, James spent plenty of time to describe the vehicle in detail so I could make an informed decision to view it.

Vehicle checked out exactly as described and I was looked after by Andy, who also makes a cracking cuppa.

Collection day was very smooth. Car was well presented, all docs in order etc. Very good experience overall

10 juillet 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank for your review Alex and kind words, we all appreciate you taking the time. Have a great summer. We are always here should you need anything. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Excellent company to deal with

Excellent company to deal with, they are experienced professionals a pleasure to deal with. James is very helpful with plenty of knowledge, as is Andy.
I would recommend buying from John Charles.

11 juillet 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your review, all the team really appreciate it, have a great summer. Regards Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Excellent

We sold a campervan to John Charles Motorhomes and dealt with James. He is professional, friendly and works with complete integrity. The whole experience was easy and efficient. Excellent.

2 juin 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for the review and kind words, we really appreciate it. Regards Philip Caulton. Managing Director

Noté 5 sur 5 étoiles

Buying our First Campervan.

Buying our first campervan last from John Charles, was a pleasurable experience, and didn't feel pressured at any time, James and Andy with their vast experience were easy to work with.
We had only had the van only a few days, and had a bit of a problem or two, but they sorted them out without any questions asked and very promptly we were back on the road.
If any first time or experienced buyers are looking for a new van of any size or configuration, I'd highly recommend John Charles Motorhomes.

25 avril 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for your review, we really appreciate it and I hope you enjoy your campervan. We are always here for you should you need any assistance. Many thanks Philip Caulton. Managing Director.

Noté 5 sur 5 étoiles

Brilliant service.

We went to see James about a VW camper van. He was very knowledgeable and Helpful. We had a last look at the one we thought we liked and bought it the next day. It was an easy and efficient process and it was our first camper and we had many questions. James was extremely patient and helped us make the right choice. We love our new camper and cant wait to get out as much as possible. Nothing was too much trouble for the staff and if I had any questions James was always on the end of the phone. Highly recommend. John and Patricia.

14 février 2025
Avis spontané
Logo de John Charles Motorhomes

Réponse de John Charles Motorhomes

Thank you for the review, we really appreciate your kind words for James and the business. I hope you have wonderful time in your VW. Many thanks Philip Caulton. Managing Director.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus