BuyBackWorld Avis 

I was able to easily find the items I wanted to sell and get them scheduled. One of my items wasn't on the list maybe it was too old.

glad to find a place willing to take my old apple device and give me a little money, easy process

I’ve sold to BuyBackWorld a couple of times and the process has always been easy. They offer fair rates and it’s quick!

I've used BuyBackWorld numerous times now, and I find them to be consistently reliable. While it does take every bit as long to get a check as they warn, I've never had any kind of dispute over the condition of the phone or any problem getting paid exactly what was agreed to when I created the sale.

I had a used cell phone, a less popular brand - NOKIA & it failed to sell on E-bay, so I found this company & I decided I was willing to take le$$ since I realized they're a re-seller & need to make some profit on it.
I described my phone & condition (perfect for it's age) and they offered me $20 contingent on their inspection.
I accepted the offer & they e-mailed me a shipping label. A week later they contacted me to indicate the phone passed their inspection & the $20 would be sent to PayPal I believe. It was all good.

Exactly as advertised. You pack your device with their free packing slip. Then, you ship it with the help of any UPS store. I asked for the money as a check, which was a mistake on my part, but even that only took about a couple weeks if I remember correctly. Trustworthy service all around.

Excellent service, shipping times were quick and the payment was instantly delivered as soon as it was ready.

I sold with this company through a vender and they bought from these without a problem, then when I sold to them again they said my items were not authentic. I sent they a receipt like they asked for and I have nit gotten back from them or know why would they say my item is counterfeit

I sent in my old electronics for cash. Excellent communication and service, would use Buy Back World again in the future.

Customer service via email or phone needs improvement! The check was valid I got paid within a week of BuyBack receiving my item. I was wrong, Thank you

I have used BuyBackWorld to sell used laptops and cellphones and the experience is consistently very smooth. I would use them again! Thank you so much.

This place is either a scam or they have no idea how to work electronics. I sent in through Backmarket my iPad Pro. It’s in pristine condition and works perfectly.

Backmarket offered $811. Knowing electronics I knew this was too high but the reviews were good so I figured even if they offered less it should have still been the original amount I expected.

In a week (quick) they sent me a counter offer. They stated my iPad does not turn on or turns off unexpectedly. Are you kidding me? Then they offered me $231. I refused the offer and had them send it back. Yes it was sent back for free, best be since they lied about the product’s functionality.

Got my iPad back. Battery was dead because it’s been freezing here. I could feel that the box was even cold. Batteries+cold=drained. I charged it. Came right on. No shut offs. They did put it in accessibility mode. Which is why I presume they thought it just shuts off. Should they be taking trade ins if they can’t figure out how to simply hit the power button 3 times to turn the mode back off?

Absolutely the worst experience!

I sent in two separate packages, one iPad Air 2 and a Panasonic lumix camera. My camera, worth more, was inspected first and I was notified via email that it passed inspection and again when they sent money to my PayPal account. I never received the money. My iPad was inspected a week later, the quote readjusted and accepted, then I was emailed when they sent the money. It was immediately available in my PayPal, so I know the issue isn’t on PayPal’s end. I have sent THREE emails in the past TWO MONTHS to customer service and haven’t heard any response. When I log into my buybackworld account, only my iPad order shows in the history. The complete lack of customer service is beyond maddening.

Told me my pristine iPhone, that had been in a case and had screen protection the entire time, had considerable scratches. So they lowered the new offer considerably; I asked them to send it back to me. UPDATE: After I reminded them about the above, I received photos showing the now flawless reassessment. Three barely perceptible specs had been downgraded from considerable scratches to flawless? I followed a number of great reviews here so mistakes happen, however, some of the poor reviews seem very similar to my issue. That’s what concerns me…..

Easy to find an estimate. Easy to print a shipping label. Packaged up and sent from my local post office. Email updates as to the status and fast payment. Just an easy overall experience.

They made it so easy to sell my phone. I was not sure about sending through the mail or if they would hold up their end of the agreement, but they did. It was fast and painless.

I've bought a few devices from them. They have a good quality control and fair pricing. Highly recommend!

This company is one of the most dishonest, unprofessional, cunning, decieving, companys i have ever dealt with. They stole my brand new SAMSUNG GALAXY S9 in what was supposed to be an agreement for them to pay me for my phone once they recieved it, and they provided a prepaid shipping label and I put it on and shipped it out via ups and tracked it until they recieved it. Well 3 weeks go by with no attempt to pay me, and long story short it's been almost 2 months and I have not recieved a dime for my phone they stole from me who trusted them to fulfill our agreement yet they have emailed me back and forth over 20 times and in every new email is a new lie and made up excuse about how they dont have it even though ups confirmed they in fact recieved it and just lie after lie after lie they jacked me succesfully, and I am out a brand new phone and any money I could have got for selling it elsewhere... I ABSOLUTELY WOULD NEVER RECOMMEND GOING ANYWHERE NEAR THESE CROOKS AND TAKE YOUR BUSINESS TO ONE OF THEIR BETTER KNOWN COMPETITORS WHERE I HAVE SOLD 3 PHONES TO THEM AND ALWAYS GOT PAID IMMEDIATELY! TRUST ME IT'S A HORRIBLE AND STUPID FEELING FINDING OUT I GOT CONNED AND STOLEN FROM BUYBCKWORLD, BUT I HOPE WITH THIS REVIEW IT COULD SAVE OTHERS FROM HAVING THE SAME THING HAPPEN TO THEM. BUYBACKWORLD IS DESPICABLE.

Edit, 4-18-23: Another great experience. Sent them 2 old iPods. Fair price, no hassles, quick payment.

They gave me a fair quote for my 160 GB iPod Classic. They emailed at every step of the way- receipt, inspection, and payment. They paid the full amount quoted, and did it with 2 days of inspection. Quick and hassle-free transaction.

Looking thru my old Gmails, I see they also bought my used Tivo a few years back. Paid 3 days after inspection. I should have given them a good review then. Belated thumbs up!

I do not recommend using BuyBackWorld for brand new, still wrapped in cellophane items. I sent in 2 Apple pencils in good faith, and they sent a revised offer stating the pencils weren’t in the condition (brand new) the offer was based upon. When I asked why they weren’t considered brand new, as they were still sealed in cellphone, they sent photos as “proof” that the items were not in brand new condition. The photos were taken *after* BBW had removed the cellophane, opened the boxes, and tested the pencils’ functionality (upon return, they both have stickers saying they are 100% functional).
The offer and shipping process is super easy, but the Apple pencils are now worth significantly less because BBW removed the cellophane.