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Lisez les avis des autres

Noté 5 sur 5 étoiles

Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Voir plus

Noté 5 sur 5 étoiles

Lamont always super helpful as usual. Clarified my doubts and tweaked the final details on the cctv in no time 👌 always a pleasure dealing with these guys.

Noté 5 sur 5 étoiles

This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Voir plus

Noté 5 sur 5 étoiles

Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Voir plus

À propos de l'entreprise

  1. Magasin d'équipement de sécurité

Écrit par l'entreprise

We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.


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5,0

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(3 009)

359 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Technical support was really good

Lamont was very knowledgeable, helpful, friendly and patient whilst working through some very complicated technical coding issues. I have been using CCTV Direct for about 3 years now and think say they are a really top performing company who will become big.
Their kit is good quality and reasonably priced. The sales staff are really helpful and friendly. Their customer care is unusually good compared to a lot of organisations nowadays.. I can fully recommend them.

29 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

The customer and technical service from…

The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous.
Very easy to get in touch with and he remoted in to my computer and evrn made a spreadsheet for easier use.
Brilliant!

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

CCTV direct Daniel

"I am writing to express my sincere appreciation for the outstanding service provided by Daniel Lee from CCTV Direct. Daniel's determination to resolve my issue was truly commendable. Once again, he quickly identified the problem and rectified it in no time at all. His expertise and efficiency are greatly valued. Thank you, Daniel!"

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

CCTV Direct Technial Support

I called CCTV Direct Technical Support with a UniView networking question. The call was answered promptly by Daniel Lee who then went on to answer my question immediately with the perfect solution.

I will be purchasing the equipment specified as it will save me a lot of time, and money.

As always, great services from Technical Support.

Many thanks

17 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Dan is the go to man

Dan was, as always, extremely helpful and went beyond what you would expect to sort my problem out. A great guy to have available to sort out any camera system if you run into difficulties. I have purchased 3 systems from cctvdirect and will soon be looking for number 4 and Dan is the man to help set it up. Congrats on the expected arrival of little Dan

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Adam identified my problem but there…

Adam identified my problem but there was nothing he could do from his end but advise. I have always found your technicians go out of there way to solve problems over and above, always a happy experience a delight to deal with

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fabulous service

Absolutely fabulous service, Lamont and Adam reconfigured system to allow access point in outer buildings, really impressed with knowledge and service. Would highly recommend 👍

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

An excellent and thoroughly professional service carried out by Adam. My NVR problems were quickly sorted. His knowledge of the products and how they operate is second to none. Speaking to Adam on the phone was above and beyond, patient and understanding with simply one objective. To get me sorted.

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Wireless link to a garage with two…

Wireless link to a garage with two cameras was causing a problem but Daniel from CCTV Leeds was able to log into the system and advise on the problem
Well done Daniel and the Tec guys at CCTV direct
Excellent back up
Paul

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I Just had to mention…

I had the pleasure in speaking to Daniel Lee last week. HIs whole demeanour was excellent, He was willing to help beyond expectations, he really is a credit to your company and I suspect right in line with the Companies Brand and Ethos. I could not have had a nicer pleasant humorous engagement with him. HE sorted out everything for me. 10/10 and that’s rare! I would recommend him for a mention. THank you

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Lamont Marshall…

I would like to thank Lamont Marshall from CCTV Direct technical team for his assistance with a problem we had with one of our recently installed CCTV cameras, he was very professional and polite as always and within a few minutes had rectified the problem. We always have a positive experience when having to contact CCTV Direct, be it the sales team who are always helpful and point you to the best product for your requirements or the Technical team.

Steve Bastian "Technical Director" Aztec Securities

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Have installed many Uniview CCTV…

Have installed many Uniview CCTV Systems over the years, occasionally an issue arises that doesn't make sense - such was the need to Lamont, one of the Tech Support guys. He logged in to the system saw what I was getting at, contacted the manufacturer who were aware of the issue on some models - sent a firmware upgrade - system updated, issue fixed. Thats the sort of service you need in the field, CCTV Tech support are second to none. Thank you - again!

3 juillet 2026
Avis spontané

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