Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Voir plus
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Lamont always super helpful as usual. Clarified my doubts and tweaked the final details on the cctv in no time 👌 always a pleasure dealing with these guys.
This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Voir plus
Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Coordonnées de contact
Unit 3 Scala Court, LS10 1JD, Leeds, Royaume-Uni
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Technical support was really good
Lamont was very knowledgeable, helpful, friendly and patient whilst working through some very complicated technical coding issues. I have been using CCTV Direct for about 3 years now and think say they are a really top performing company who will become big.
Their kit is good quality and reasonably priced. The sales staff are really helpful and friendly. Their customer care is unusually good compared to a lot of organisations nowadays.. I can fully recommend them.
The customer and technical service from…
The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous.
Very easy to get in touch with and he remoted in to my computer and evrn made a spreadsheet for easier use.
Brilliant!
CCTV direct Daniel
"I am writing to express my sincere appreciation for the outstanding service provided by Daniel Lee from CCTV Direct. Daniel's determination to resolve my issue was truly commendable. Once again, he quickly identified the problem and rectified it in no time at all. His expertise and efficiency are greatly valued. Thank you, Daniel!"
Great quality service as always
Great quality service as always. Thanks for the help.
CCTV Direct Technial Support
I called CCTV Direct Technical Support with a UniView networking question. The call was answered promptly by Daniel Lee who then went on to answer my question immediately with the perfect solution.
I will be purchasing the equipment specified as it will save me a lot of time, and money.
As always, great services from Technical Support.
Many thanks
Dan is the go to man
Dan was, as always, extremely helpful and went beyond what you would expect to sort my problem out. A great guy to have available to sort out any camera system if you run into difficulties. I have purchased 3 systems from cctvdirect and will soon be looking for number 4 and Dan is the man to help set it up. Congrats on the expected arrival of little Dan
Adam identified my problem but there…
Adam identified my problem but there was nothing he could do from his end but advise. I have always found your technicians go out of there way to solve problems over and above, always a happy experience a delight to deal with
Absolutely fabulous service
Absolutely fabulous service, Lamont and Adam reconfigured system to allow access point in outer buildings, really impressed with knowledge and service. Would highly recommend 👍
Massive shout out to Lamont and Matthew…
Massive shout out to Lamont and Matthew for helping me out on Friday. Very Patient and professional helping us to overcome the technical problem very quickly. Thank you.
Excellent customer service
An excellent and thoroughly professional service carried out by Adam. My NVR problems were quickly sorted. His knowledge of the products and how they operate is second to none. Speaking to Adam on the phone was above and beyond, patient and understanding with simply one objective. To get me sorted.
5 star service from a 5 star company
5 star service from a 5 star company ! As always Lamont had me up & running in no time 👌👌👌👏👏👏👏
Excellent service once again.
Wireless link to a garage with two…
Wireless link to a garage with two cameras was causing a problem but Daniel from CCTV Leeds was able to log into the system and advise on the problem
Well done Daniel and the Tec guys at CCTV direct
Excellent back up
Paul
I Just had to mention…
I had the pleasure in speaking to Daniel Lee last week. HIs whole demeanour was excellent, He was willing to help beyond expectations, he really is a credit to your company and I suspect right in line with the Companies Brand and Ethos. I could not have had a nicer pleasant humorous engagement with him. HE sorted out everything for me. 10/10 and that’s rare! I would recommend him for a mention. THank you
Lamont Marshall…
I would like to thank Lamont Marshall from CCTV Direct technical team for his assistance with a problem we had with one of our recently installed CCTV cameras, he was very professional and polite as always and within a few minutes had rectified the problem. We always have a positive experience when having to contact CCTV Direct, be it the sales team who are always helpful and point you to the best product for your requirements or the Technical team.
Steve Bastian "Technical Director" Aztec Securities
Have installed many Uniview CCTV…
Have installed many Uniview CCTV Systems over the years, occasionally an issue arises that doesn't make sense - such was the need to Lamont, one of the Tech Support guys. He logged in to the system saw what I was getting at, contacted the manufacturer who were aware of the issue on some models - sent a firmware upgrade - system updated, issue fixed. Thats the sort of service you need in the field, CCTV Tech support are second to none. Thank you - again!
great service and fast delivery.
great service and fast delivery.
a special shout out to Adam and Lamont who went above and beyond to sort out a technical issue.
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