CCTV Direct Avis 

Spoke to Lamont first thing in the morning
Ref New Router just been installed
A perfect calm person to talk to
Resolved my concerns
Thank you

Lamont was very helpful and knowledgable and resolved my camera issue in minutes. Together with the info provided by the sales team this firm provide an excellent service all round

Called CCTV Direct had problem with my cameras yet again they came up top notch sorted my problem out within minutes.
No waking ages on phone No taking to a computer.
Just good old humans answering phone.
Once again CCTV Direct delivered.

Simply the best every time i call they always help without exeption truly fantastic service over the last 15 years. Thank you

Needed support with a network connection issue Lamont had it sorted in less than 5 minutes great service as always.

From first contact with the Sales team - thank you Millie, through my purchase, prompt delivery and subsequent contact with both Lamont and Dan in the Technical Support Department, the team at CCTV Direct were professional, friendly, extremely helpful and knowledgeable.
Having worked in this field for a few years in the past, I would happily recommend anyone looking for CCTV and security kit to give the CCTV Direct team a call.
Thanks again for your help!

This is for adam Jarrett!
Always helpful, even i consider myself non technical and the way he helped, was amazing...thank you once again

Great customer service - Lamont was extremely helpful!

What an brilliant company to deal with. Had a few setup issues that I couldn't sort on my own and had to contact them directly. Dealt with Lamont who was able to sort my issues within minutes. Lamont also sorted a faulty camera which was replaced without question. As I've said brilliant company to deal with excellent servive and wouldn't hesitate in recommending them to anyone.

Daniel from the support team went above and beyond today to resolve an issue we were having with a new PTZ camera. Could not fault the service at all and I always learn something new and useful when speaking to the team! Great work guys! Matt in sales is also a diamond!

Contacted CCTV Direct with regards to some technical advice about their products. Lamont was very helpful and knowledgeable.
Excellent service as always.

Called the Tech-team with a cctv issue and I was greeted by Lamont, who handled my call quickly and effectively, so I could return to my customer with the solution to getting their system back up and running. It’s a great comfort to know you have the team at CCTV Direct in support for when it’s needed, which gives me and my customers peace of mind when we complete installations.

As always the tech team provide expert advice every time. Lamont and Daniel are really knowledgeable guys.

As always Daniel exceeded expectations with accurate and speedy response

Thanks Daniel

I recently purchased a CCTV system from CCTV Direct and couldn't be happier with the service I received.

The delivery was excellent – everything arrived quickly, well-packaged, and exactly as ordered. What really stood out, however, was the outstanding support provided by Adam Jarrett throughout the process.

Adam was incredibly knowledgeable, professional, and patient when helping me set up the system. He took the time to answer all of my questions, guided me through the installation and configuration, and made sure everything was working perfectly. His customer service was second to none and made what could have been a complicated setup straightforward and stress-free.

I would highly recommend CCTV Direct to anyone looking for quality products backed by exceptional customer support. Thanks again to Adam for going above and beyond – a truly first-class service from start to finish.

Adam Jarrett, and his team, were amazing, he and this company is hugely helpful, super quick response time, highly knowledgable and solve problems quickly and smoothly. Honestly a rare find for a company that provides quality goods, super fast delivery and post sales help well beyond what I expected (and beyond what they were obliged to offer!). Honestly, skip Amazon and go with these guys, they answer calls, with “Hiya (name)!” and just go above and beyond. Adam and Lamont, you deserve pay raises. Many, many thanks. Lillyputt Minigolf

Adam was fantastic, got me in to my locked NVR, updated it and set it all back up for me including resetting the password.
Brilliant work.

I've reviewed the CCTV again, and once again it confirms what I already knew. What a fantastic company! Their customer service is second to none, and I wouldn't hesitate to recommend them.
Barriecars Ltd Dunsville

Lamont was very knowledgeable, helpful, friendly and patient whilst working through some very complicated technical coding issues. I have been using CCTV Direct for about 3 years now and think say they are a really top performing company who will become big.
Their kit is good quality and reasonably priced. The sales staff are really helpful and friendly. Their customer care is unusually good compared to a lot of organisations nowadays.. I can fully recommend them.

The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous.
Very easy to get in touch with and he remoted in to my computer and evrn made a spreadsheet for easier use.
Brilliant!