To say my system is a old one I couldn't believe how helpful they were ,I can not praise them enough for how they help and courteous too .they don't say its old and you need a new system best cctv com... Voir plus
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Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Voir plus
This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Voir plus
I have dealt with this company for a few years now, their technical backup is excellent and is on a personal one to one level i have never been on a job where they have failed to get back to me withi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Coordonnées de contact
Unit 3 Scala Court, LS10 1JD, Leeds, Royaume-Uni
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Lamont Marshall was very helpful with…
Lamont Marshall was very helpful with my problem :-)
Daniel Lee was brilliant
Daniel Lee was brilliant, really helpful and friendly. Very happy to help. Also lovely to talk to
Bought an Ajax alarm system - Good experience.
Purchased an Ajax alarm system along with extras from CCTV Direct recently, the web site is easy to navigate plus there are links in the products to the specifications and other details. Prices are very competitive and delivery was made by DPD in less than 24 hours which was pretty quick. They also have a technical helpline that I did use which for me is a bonus, not least considering their pricing is so good - check out the coupon sites though as they seem to have discount vouchers available quite frequently. Yes I do recommend them, they're both fair and friendly.
INCREDIBLE AFTERCARE SERVICE
INCREDIBLE AFTERCARE SERVICE
Daniel was knowledgable, professional and so helpful - he logged into a problematic camera that was locked out on the wrong password; he changed the password and ensured all was operating correctly.
All done in a matter of minutes and with a cheery disposition.
Fabulous aftercare service for their high quality products.
100% recommended
As technology moves on at speed it’s…
As technology moves on at speed it’s such a comfort when the person on the other end of the phone can give technical support, Lamont at cctv direct went over and above to assist me in getting my camera system working and back on track, as their technical support team is excellent I will always purchase equipment from them.
Lamont always is always confident and…
Lamont always is always confident and usully succeeds sorting a query
Thanks
Derek Windle
Can’t believe they provided all the…
Can’t believe they provided all the support they did free for free, very quick to respond and helped finish technical side of the camera installation. Thanks Daniel.
Lamont and CCTV Direct once again…
Lamont and CCTV Direct once again helped us with a technical problem with one of our NVRs. As always, he was very pleasant to talk to and got the job done quickly and professionally. Great service every time.
Had forgotten password contacted…
Had forgotten password contacted technical dept asked me to send serial number of my recorder by WhatsApp replied immediately with possible codes from picking up phone to contact cctv to accessing my playback less than 5min amazing service thanks Daniel
long time customer of CCTV Direct
long time customer of CCTV Direct
as always tech support spot on and friendly.
A quick fix applied by Daniel
Adam in technical support 10/10
No matter the problem, it always gets resolved with these guys. Adam in technical support has been fantastic with helping me resolve an issue today. Thank you
I spoke to Dan today quite late in the…
I spoke to Dan today quite late in the day with an issue to change the settings on a particular camera that used intrusion detection facilities . However there was an issue with my pro app but Dan as usual got stuck in and helped me .
Thanks for all your help so late in the day.
Spot on after service
Difficult and wierd problem sorted out…
Difficult and wierd problem sorted out by Daniel, password conflicts, missing camera, Unv not being recognised, my network wasn't helping matters, all ok now.
Many thanks
Lamont from CCTV Direct was fantastic…
Lamont from CCTV Direct was fantastic when helping me out with an issue with my 32ch nvr had me sorted within minutes.
Great company to work with.
Daniel sorted out our devices remotely…
Daniel sorted out our devices remotely in a professional manner
Lamont saved the day again thank mate 😎
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