Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lamont always super helpful as usual. Clarified my doubts and tweaked the final details on the cctv in no time 👌 always a pleasure dealing with these guys.
This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Voir plus
Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Coordonnées de contact
Unit 3 Scala Court, LS10 1JD, Leeds, Royaume-Uni
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great sales and tech team!
CCTV direct are always easy to deal with. Sales team know their stuff and deal with things quickly and efficiently. The teach team are fantastic! Straight talking and get you answers when you need them. A great company to work with.
As always an excellent customer…
As always an excellent customer service. Would recommend highly. Adam Jarrett helped out quickly and efficiently.
Thank you again.
Thanks Lamont and Dan recently with…
Thanks Lamont and Dan recently with helping out with some technical issues we have had with remote accessing recently. They are always helpful and always gets issues resolved. Keep up the good work.
Daniel was excellent
Daniel was excellent. Very knowledgeable and helpful. A great ambassador for the company
Awesome tech support from these guys
Awesome tech support from these guys, with technology ever changing, their expert level of support is always at hand and a great asset to anyone using these guys. Cost and performance easily way above the competition.
.
Technical support
Would just like to say if your thinking about getting cctv then this company is the one to definitely buy your system from as the product speaks for its self right piece of kit and the technical team are 10/10 twice now I’ve had a couple of technical issues and a guy called Lamont resolved them both quick time and can’t do enough for you not often you come across technical support as good so definitely a 👍 from me would highly recommend this company CCTV Direct 💯
I've had support from CCTV DIRECT since…
I've had support from CCTV DIRECT since 2018. Numerous reasons to call for help and always resolved by them with good humour and professionalism. Dan give me advice last week on how to expand our security cameras using most of our existing equipment. Very grateful for their help would recommend them based on my 8 years of experience
Great staff & Company
Dan, Matthew, Millie, Lamont just a few of the people I’ve had the pleasure of dealing with at CCTV Direct over the last few years. Nothing is to much trouble and as a company CCTV direct are so far out in front of any other supplier we use. Friendly, unbelievably helpful and always there in our times of need. 5* from us at L Wilson Security Ltd
So help full and the knowledge of the…
So help full and the knowledge of the product they sell, is second to none Thank You Dan
Tech support is worth buying the…
Tech support is worth buying the cameras from cctv direct alone , very helpful always sort any problems out site
Amazing support
I had a video loss issue, and Daniel Lee solved it. He was determined to find the cause and would not rest until he did. It's so good to have a technician who knows what he is doing and will work hard to resolve an issue.
Absolutely delighted with Daniel’s support.
What a great group of knowledgeable…
What a great group of knowledgeable friendly people, if you need CCTV these are the people you need on your team. Thank you 👍🏻
I’m delighted to give a hearty Five…
I’m delighted to give a hearty Five Star rating to CCTV Direct and in particular special mention for Daniel Lee who was able to log in to diagnose and fix two cameras which had stopped working. The process was carried out quickly and without charge, and in an extremely friendly and professional manner.
Look no further than this company for any surveillance equipment. Above and beyond during every interaction with them. Thanks again.
Had an issue with my cameras and not…
Had an issue with my cameras and not working. I called the help line and they went through everything on the phone with me. I am not very tech savvy but they made it idiotic proof, all cameras are working now. They even showed me to set the images in order . Can not fault excellent service start to finish.
Customer service was amazing
Customer service was amazing, speedy response, problem solved within 30 min of raising my support ticket.
I’ve been using CCTV Direct for a while…
I’ve been using CCTV Direct for a while now and the service is spot on every time. Matthew and the team consistently go above and beyond — knowledgeable, responsive and actually understand the technical side rather than just reading from a script.
Matthew is always on point with tech support, quick to resolve issues and happy to offer proper advice when needed. The products are reliable, well-priced and delivered without hassle.
Solid company, solid support — exactly what you want when you’re on site and need things to work first time. Highly recommended.
CCTV FAULT
Rang in for some assistance and Lamont took over remotely and completed the task in hand no bother….top man and reliable as usual.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








