I ordered a peavey guitar amp 12 months ago and it was out of stock and it was a battle to get a refund, but recently I dealt with Pete who told me the last manager isn't there anymore and he was te... Voir plus
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Lisez les avis des autres
Sent us a cade we couldn't use and would only refund if we paid the return postage AND reimbursed them for the postage out. The guy was really offensive and asked if I was sure I had the right instrum... Voir plus
We purchased a Tombone online in March. Still NO trombone. Everytime we contact the response is pretty much the same response, the only difference is the delivery date, first July, then November and t... Voir plus
Almost a fortnight since I placed the order and it’s still sitting pending in ZipPay. The only communication I’ve received is this “rate your service” email. And, amazingly an email asking me to rate... Voir plus
À propos de l'entreprise
- Magasin d'instruments de musique
- aussi dans
- Atelier de réparation d'instruments de musique
- École de musique
- Service de location d'instruments de musique
Écrit par l'entreprise
For 50+ years Cecere's Music has been servicing the music industry. Bringing high-quality instruments to Australia with the lowest prices and high-end service. Our Mission is to source and supply Australia with the best instrument on the market and we have been doing just that since the '70s! No matter what instrument you play, Cecere's Music has the right instrument for you. We have meticulously sourced the best instruments and music gear from around the globe, some from Japan, some from Spain, Italy, even from Australia. This is what makes us stand out from the rest. Focusing on quality is our number one goal. When shopping with us you'll find the lowest prices, free shipping and the best service in the industry. Whether you're a beginner, buying for someone else or a high-end professional we can help you with anything you might need. We know music gear inside and out, that's why Cecere's is the first choice, without a doubt.
Coordonnées de contact
12-14 King William St, 5067, Kent Town, Australie
- 08 83319246
- sales@ceceresmusic.com.au
- ceceres.com.au
2,5
Bas
157 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Couldn’t be happier
Couldn’t be happier. Had some IT issue (product said ‘available’ but couldn’t purchase it) phoned store, they were helpful, IT fixed the problem immediately, purchased the product on line, arrived two days later.
Winning.
23 novembre 2020
Item ordered was out of stock.
12 novembre 2020
Easy to navigate and plenty of choice
Easy to navigate and plenty of choice, very comprehenive
22 octobre 2020
Very good transaction
Very good transaction, item as described and delivered quickly. Would have no hesitation in recommending
Peter
18 octobre 2020
Highly recommended
3 octobre 2020
Avis spontané
So great
So great. Got my guitar after a couple days. Couldnt be happier. Thank you!
20 septembre 2020
Avis spontané
great product
great product, very quick delivery, great communication, very satisfied AAAA++++
Steve W
17 septembre 2020
Avis spontané
Casio CT-X800 61-Key Touch Sensitive Keyboard
My first online shopping experience with Cecere's Music I must say I'm very happy with the payment options. Also the options either to have the item posted to your home or to click and collect which I think is fabulous customer service! I'm very impressed with this. I thought it would take weeks for my order to arrive and it was within a week. The staff are very friendly, down to earth, very willing to help they also have great patience. Communication is excellent. This I truly appreciate. I don't experience any pressure which adds to the positive side of this whole experience in the store. I enjoyed looking around briefly, next time I will look around more. I have been looking for a music store that had the AfterPay option it wasn't until I got online and searched on google I had discovered Cecere's Music! I look forward to returning to the store and greeting everyone next time! Thank you Cecere's Music, you guys rock!
3 août 2020
Avis spontané
Short answer they're a great store.
Oh where do I start, how do I make it brief?. Ok deep breath, I bought a speaker on eBay from the eBay store. I messaged asking about some details of this speaker. I got a reply that it was hard to test everything in the stock area and that reliance upon manufacturer descriptions and customer feedback was often the only thing to go on. So I thought hmmm, and then I bought a different speaker from the store website. So I cancelled the eBay one. Then I thought to change my store purchase item so I emailed, but then I emailed again to disregard my previous email and stick with my purchased item. So if that makes sense that's what happened and throughout this the communication and support from staff was excellent. In the end I am very happy with my Eminence Legend V1216 speaker I bought.
30 juillet 2020
Avis spontané
They answered by inquiry quickly
They answered by inquiry quickly, good product and quick postage. Perfect.
28 juillet 2020
Avis spontané
GREAT SERVICE,EXTREMELY HELP FULL OVER…
GREAT SERVICE,EXTREMELY HELP FULL OVER THE PHONE.
22 juillet 2020
Avis spontané
First class service
13 juillet 2020
Avis spontané
Does NOT ship to USA
First of all the seller did refund the money so that is a positive. It would be better if the website clearly stated they do not ship out of country to avoid the confusion to begin with.
30 juin 2020
Avis spontané
Réponse de Cecere's Music
Hi Bill,
Thanks for the review, our website clearly states in the shipping section to send us an email before ordering anything if you are outside of Australia, which you didn't. The systems shouldn't allow orders from outside the country so i don't know how it processed it.
Anyway sorry for any inconvenience that this may have caused.
Regards,
Dylan
Got want I wanted and delivered on time.
26 juin 2020
Avis spontané
Very easy and convenient to place order…
Very easy and convenient to place order and pickup
20 juin 2020
Avis spontané
As I have not received the item
As I have not received the item, my experience is non existent. My order was over 2 weeks ago and given the size of Adelaide, I am puzzled it is taking so long to arrive.
16 juin 2020
Avis spontané
Displaying a guitar that they can't…
Displaying a guitar that they can't provide
11 juin 2020
Avis spontané
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