Cecere's Music Avis 

157
•
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I ordered a peavey guitar amp 12 months ago and it was out of stock and it was a battle to get a refund, but recently I dealt with Pete who told me the last manager isn't there anymore and he was te... Voir plus

Noté 1 sur 5 étoiles

Sent us a cade we couldn't use and would only refund if we paid the return postage AND reimbursed them for the postage out. The guy was really offensive and asked if I was sure I had the right instrum... Voir plus

Noté 1 sur 5 étoiles

We purchased a Tombone online in March. Still NO trombone. Everytime we contact the response is pretty much the same response, the only difference is the delivery date, first July, then November and t... Voir plus

Noté 1 sur 5 étoiles

Almost a fortnight since I placed the order and it’s still sitting pending in ZipPay. The only communication I’ve received is this “rate your service” email. And, amazingly an email asking me to rate... Voir plus

À propos de l'entreprise

  1. Magasin d'instruments de musique
  2. aussi dans
  3. Atelier de réparation d'instruments de musique
  4. École de musique
  5. Service de location d'instruments de musique

Écrit par l'entreprise

For 50+ years Cecere's Music has been servicing the music industry. Bringing high-quality instruments to Australia with the lowest prices and high-end service. Our Mission is to source and supply Australia with the best instrument on the market and we have been doing just that since the '70s! No matter what instrument you play, Cecere's Music has the right instrument for you. We have meticulously sourced the best instruments and music gear from around the globe, some from Japan, some from Spain, Italy, even from Australia. This is what makes us stand out from the rest. Focusing on quality is our number one goal. When shopping with us you'll find the lowest prices, free shipping and the best service in the industry. Whether you're a beginner, buying for someone else or a high-end professional we can help you with anything you might need. We know music gear inside and out, that's why Cecere's is the first choice, without a doubt.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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2,5

Tous les avis

(157)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service and product

My online order arrived quickly and I really love the guitar stand we ordered. It looks really stylish and functions as advertised.

9 juin 2020
Avis spontané
Noté 4 sur 5 étoiles

Good service.

Good service. Bought some headphones. They didn’t have the model but replaced with equal or better model. Satisfied customer.

11 mai 2020
Avis spontané
Noté 4 sur 5 étoiles

Service good

Service good, only scored 4, didn’t get product I wanted, but they made up an alternative for me so all good!

30 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Still haven’t received my order

26 avril 2020
Avis spontané
Logo de Cecere's Music

Réponse de Cecere's Music

Hi Isabella,

We've tried multiple attempts of contacting you regarding your order. Could you please check your email or give us a call on (08) 8331 9246.

Thanks.

Noté 5 sur 5 étoiles

Great experience as always!

Great experience as always! I have ordered quite a few items online from Cecere's music in the past and never had any trouble. If a product hasn't been in stock, the team a Cecere's are quick to let you know and suggest/offer alternatives. Staff are extremely helpful and polite in all online correspondence. A fantastic online shopping experience.

21 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service, even over the phone. Rang and confirmed order. Delivery was very fast and efficient.
Thank you.
Very happy customer

3 avril 2020
Avis spontané
Noté 2 sur 5 étoiles

Lonely accordion owner.

Sadly I’m still waiting my for my accordion strap repair from last year .. have made several enquires and told some one def will get back to me.....Nope! Another month ! I know it’s not a big cost job but I’ve been been reasonable & patient & Miss it !! I’d Just like if back before Covid19 lockdown
Just wondering if Joe’s heard me play & trying to safeguard everyone’s ears? 😂
call Me. .....Please! Anna T & Nigel

26 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Cecere's Music

Cecere's Music supplied exactly what I ordered, in quick time and with no hassles with ordering on-line.

4 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Service Above and Beyond

I would like to revisit my previous 1 star review and change it to 5 stars. Cecere's Music went above and beyond to resolve my delivery issue. They recalled the harmonica back from the courier and had a staff member deliver it to my door on Christmas Eve, for which I am very appreciative. This business clearly cares about their customers and take pride in how they conduct themselves.

3 janvier 2020
Avis spontané
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Réponse de Cecere's Music

Hi Sonya,

I'm Glad we managed to resolve this issue and get the harmonica to you in time!

Noté 5 sur 5 étoiles

I always shop for my musical…At Ceseres.

I always shop for my musical instruments at a Ceseres, been shopping there more than 26 yrs. service and people are fantastic and knowledgeable, like family. Cheers Jane

1 janvier 2020
Avis spontané
Logo de Cecere's Music

Réponse de Cecere's Music

Hi Jane,

Thanks for the review! Hope you enjoy the digital piano! Cya next time you're in the store.

Noté 5 sur 5 étoiles

Got a top quality and well setup guitar…

Got a top quality and well setup guitar delivered interstate with friendly staff who are quick to respond to phone and email queries. Definitely recommend.

6 décembre 2019
Avis spontané
Logo de Cecere's Music

Réponse de Cecere's Music

hey SC,

Thanks for the review! enjoy the bass!!

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