Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5... Voir plus
L'entreprise a répondu
Excellent service from first contact. Amir was polite, friendly, explained everything clearly to a non-tech dinosaur and sorted out a suitable sim only plan at a great price. Also it’s good to know... Voir plus
L'entreprise a répondu
Friendly helpful staff, quickly identified the best option SIM card for me at a fantastic price. EU roaming with unlimited data and much cheaper than any other deals I could find on the internet. D... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Coordonnées de contact
The Stalls Shifnal Manor, TF119PB, Shifnal, Royaume-Uni
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Excellent
323 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Quick and easy new users switchover was faultless…
Quick and easy switchover was faultless no problem at all
27 août 2026
Réponse de Chadwell Telecom
Good afternoon Bill,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Marco @ Chadwell Telecom
Changing supplier
No issues when changing supplier, good support so far (little early to say)
More reasonable price than my previous supplier. Looking forward to the year ahead.
27 août 2026
Réponse de Chadwell Telecom
Good afternoon Ian,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luca @ Chadwell Telecom
It was all done easily with minimum…
It was all done easily with minimum effort and everything was well explained.
26 août 2026
Réponse de Chadwell Telecom
Good afternoon James,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Tess @ Chadwell Telecom
Excellent 121 advice from Tess
Excellent 121 advice from Tess
Recommended a colleague to Chadwell, Tess managed my colleagues account as well
All good.
25 août 2026
Réponse de Chadwell Telecom
Good afternoon John,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Great company to deal with
Helpful friendly staff who explain everything clearly and everything goes exactly as they say, new sims arrived on the day they stated, changeover happened on the day they stated and what more can you ask for?? Follow up call to make sure everything went well and clearly a great team who do exactly what they say and what we wanted !!
25 août 2026
Réponse de Chadwell Telecom
Good afternoon Graham,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Tess @ Chadwell Telecom
Great service from friendly staff
25 août 2026
Réponse de Chadwell Telecom
Good afternoon Ashley,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Tess @ Chadwell Telecom
The staff were very helpful
The staff were very helpful, polite & knowledgeable from the start to the finish of the switching process. Everything was well explained. How the process happens, the steps required & how it will occur.
I cannot fault their service plus they were dealing with a very nervous customer as I don't like swapping.
25 août 2026
Réponse de Chadwell Telecom
Good afternoon Dian,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell Telecom
Happy with the deal I go the staff on…
Happy with the deal I go the staff on the phone were very helpful Teresa Derwent
24 août 2026
Réponse de Chadwell Telecom
Good afternoon Teresa,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luke @ Chadwell Telecom
so far great service
Very happy with the service and the call-back to make sure all is ok, all was explained well from Ashly.
24 août 2026
Réponse de Chadwell Telecom
Good afternoon,
We really appreciate you taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
Very good at communicating what they…
Very good at communicating what they can do for you and give a very good service.
21 août 2026
Réponse de Chadwell Telecom
Good afternoon Charles,
thanks for the review, we appreciate you taking the time to leave a review
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Luca, Knowledgeable and Friendly.
Luca Di Giovanni was very helpful in helping us understand possible Phone Contracts we can use and pointing us in the right direction. Very communicative and friendly. Thanks Luca!
19 août 2026
Avis spontané
Réponse de Chadwell Telecom
Good afternoon Mason,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Jamie Evans
Jamie Evans, Thank you for the guidance and easy switch from my phone company to another and cheaper. Appreciated your making it a simple process. Explained everything so I understood.
17 août 2026
Avis spontané
Réponse de Chadwell Telecom
Hello Sandra,
Thanks for the review, I am glad you found this a simple process and we were able to give you a better deal!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Jamie @ Chadwell Telecom
Great Company
Good,courteous, efficient service. The process was seamless. Follow up call from Ashleigh to ensure all was well.
Will recommend 🙂
14 août 2026
Réponse de Chadwell Telecom
Good afternoon Brian,
Thanks for the review, we try our hardest to ensure all customers are happy from start to finish and we offer the welcome call to introduce our service to you and double check that everything is set up exactly as you prefer.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
Very helpful and very polite
Very helpful and very polite. It was nice to speak to someone, and not a machine
13 août 2026
Réponse de Chadwell Telecom
Hi Chris.
Thanks for the review, It is lovely to hear that you are happy with the a help and service received.
We take great pride in offering a personal approach to all of our lovely customers, we like to make sure that you are in the loop and have everything you need.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Réponse de Chadwell Telecom
Thanks Dave and Judy.
Thanks for the review, we hope you stay with us as long as you require, we are always happy to help.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell Telecom
Extremely disappointing customer…
Extremely disappointing customer service from Chadwell
I have had ongoing problems with an iPhone purchased through Chadwell which has repeatedly lost signal, dropped calls, lost service and caused problems while I have been working.
This is a business phone, so having a reliable service is essential. The problems have affected my ability to contact customers and have already had an impact on my work.
I have spent a considerable amount of time trying to get this resolved and have contacted Chadwell and Plan.com on numerous occasions. Despite explaining the problems clearly and providing details of what has been happening, I have still not received a satisfactory resolution.
Chadwell offered me an upgrade, but this would have meant entering into another lengthy contract and paying considerably more. Given the problems I have experienced with the existing service and handset, I did not feel that was a reasonable solution.
What is particularly disappointing is that I emailed Chadwell again regarding the ongoing situation and I am still waiting for a response. After everything I have already been through, I don’t think it is unreasonable to expect my complaint to at least be acknowledged and properly addressed.
The whole experience has been incredibly frustrating and time-consuming. I would have expected much better customer service and support from Chadwell.
14 août 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Brian,
We are over the moon that you are happy with your phone contract with us!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Amir @ Chadwell Telecom
Very good very happy does look after…
Very good very happy does look after you recommend to everyone
14 août 2026
Réponse de Chadwell Telecom
Good afternoon Darius,
We really appreciate you taking the time to leave a review - Welcome to Chadwell Telecom!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
Réponse de Chadwell Telecom
Good afternoon,
We really appreciate you taking the time to leave a review - Thank you!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luca @ Chadwell Telecom
Great service provider easy to talk to…
Great service provider easy to talk to and understand.😄
Very good package on my mobile phone sim only contract.
14 août 2026
Réponse de Chadwell Telecom
Good afternoon,
We really appreciate you taking the time to leave a review - Thank you!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luke @ Chadwell Telecom
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