Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Voir plus
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Lisez les avis des autres
Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5... Voir plus
L'entreprise a répondu
Excellent service from first contact. Amir was polite, friendly, explained everything clearly to a non-tech dinosaur and sorted out a suitable sim only plan at a great price. Also it’s good to know... Voir plus
L'entreprise a répondu
Friendly helpful staff, quickly identified the best option SIM card for me at a fantastic price. EU roaming with unlimited data and much cheaper than any other deals I could find on the internet. D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Coordonnées de contact
The Stalls Shifnal Manor, TF119PB, Shifnal, Royaume-Uni
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Excellent
323 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service happy customer
Kai was pleasant, thourough and helpful. He explained everything to me and how easy the process to swap contracts was. Overall pleasant swap over.
Thank you
15 septembre 2026
Réponse de Chadwell Telecom
Hi Sandra,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Patient, kind, and professional. 👏👏👏
I was contacted by phone a matter of minutes after researching phone providers on the internet through Switcheroo. The staff member was Ben, from Chadwell Telecom. He was definitely “on the ball” with his knowledge. As I had not heard of this company before, I informed him that I would be checking out the company, and visiting my current provider shop face to face that same day. Everything checked out well and very favourably for me, so I switched to SIM only with them. My SIM and contract came through the post and a smooth transition followed. A week later I received a courtesy follow up call from Ashleigh. There were a couple of minor things on the contract that I wasn’t sure about, so this gave me the opportunity to resolve them. She was excellent at explaining everything to me. I will definitely be recommending this company to my family and friends.
10 septembre 2026
Réponse de Chadwell Telecom
Hi Mrs Miller,
I really appreciate you taking the time to leave such a lovely review, It is great to hear that you are happy so far, feel free to call us anytime for advice throughout your contract with us.
We always check in a week after a switch with a welcome call to make sure that you are happy and talk over any concerns you may have! We love to welcome all new customers on board and we try very hard to offer a personal experience.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell Telecom
New phone contract
Very polite and respectful. Explained everything so i understood .
10 septembre 2026
Réponse de Chadwell Telecom
Good afternoon Christine,
We appreciate you taking the time to drop us a review, It is great to hear that you are happy so far, feel free to call us anytime for advice throughout your contract with us.
We always check in a week with a welcome call to make sure that you are happy and talk over any concerns you may have! We love to welcome all new customers on board.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
easy to resolve with professional assistance advice
easy to resolve with professional advice
8 septembre 2026
Réponse de Chadwell Telecom
Hi Ian,
Thank You for your review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell Telecom
Perfect customer service
Its a pleasure to actually speak to a living, breathing person and have them answer my call without going through 8 options and then being cut off. First-class customer service AAA+++
9 septembre 2026
Réponse de Chadwell Telecom
Hi Stepham,
I really appreciate you taking the time to leave such an amazing A* Review!
We are incredibly proud of getting this type of feedback because we work exceptionally hard to be able to provide this customer experience!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell Telecom
It was the time and patience taken to…
It was the time and patience taken to help me,great to speak to an actual person,I’m very grateful. Thank you
7 septembre 2026
Réponse de Chadwell Telecom
Hi George,
Thank you - It is great to hear that you are happy so far, feel free to call us anytime for advice throughout your contract with us.
We always check in a week after a switch with a welcome call to make sure that you are happy and talk over any concerns you may have! We love to welcome all new customers on board and we try very hard to offer a personal experience.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell Telecom
I found them helpful & competitively…
I found them helpful & competitively priced. Followed up by phone to see how I was getting on.
9 septembre 2026
Réponse de Chadwell Telecom
Hi Jennifer,
Thank you !
It was lovely to speak to you!
We always check in a week after a switch with a welcome call to make sure that you are happy and talk over any concerns you may have! We love to welcome all new customers on board and we try very hard to offer a personal experience.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Amir Iqbal
Amir Iqbal, the representative I spoke to was very good. Polite, efficient and helpful. So he gets my five stars.
My only suggestion to the company is that you have some sort of reassurance in place regarding authenticity of the call. In the current climate of online and telephone scams I would appreciate more reassurance that the call and conversation is genuine especially when handing over bank details. I.e. A confirmation email at the beginning, or pin number or an address where that call is being made from etc.
8 septembre 2026
Réponse de Chadwell Telecom
Hi Niel,
We really appreciate your feedback, and we will take your comments on board!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Amir @ Chadwell Telecom
Better price…
We decided to change from the company we had been with as they were getting more expensive. We found Chadwells to be very competitive and the price was so much better. The whole process was so easy and everything explained really sympathetically.
It was really good to speak to a human instead of a machine as well
7 septembre 2026
Réponse de Chadwell Telecom
Good morning Pauline,,
Thank you for taking the time to leave a review. We work hard as a team to make the switch as easy as possible from start to finish, and we know this can be stressful if it's not done the right way.
We endeavour to keep our customer service as personal as we can for each individual customer, as we mentioned on the welcome call, please feel free to contact us; there is no question too small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Great service & Friendly Staff
Great service, delivered efficiently and weren’t looking to push anything I wasn’t interested in. They saved me ~40% on my phone bill and it took 10 mins to sort out, cannot recommend enough, even if you aren’t sure about switching.
Special shout-out to Kai Wingate for being so helpful!
7 septembre 2026
Avis spontané
Réponse de Chadwell Telecom
Good afternoon James,
We really appreciate you taking the time to leave a review - I will be sure to pass on the 'shout out' to your account manager Kai!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Truly excellent customer service
Truly excellent customer service, a thing of the past and just how it should be.
Thanks!
3 septembre 2026
Réponse de Chadwell Telecom
Good afternoon Andy,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Purchasing a new sim.
I spoke with Amir who was very helpful in talking me through & guiding me through the whole process. I have received my new sim with full instructions on what I need to do next. Just as Amir said.
Many thanks.
1 septembre 2026
Réponse de Chadwell Telecom
Good afternoon Tracey,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Staff pleasant and helpful.got me a…
Staff pleasant and helpful.got me a great phone and sim deal on 02
3 septembre 2026
Réponse de Chadwell Telecom
Good morning Paul,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Réponse de Chadwell Telecom
Good morning Malcom,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Stuart @ Chadwell Telecom
Réponse de Chadwell Telecom
Good morning Graeme,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Neil @ Chadwell Telecom
Seems to do exactly what I want from a…
Seems to do exactly what I want from a phone
1 septembre 2026
Réponse de Chadwell Telecom
Good morning Chris,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Great priced sim deal
Great priced sim deal , great connection , fast set up and really good customer care 👌
1 septembre 2026
Réponse de Chadwell Telecom
Good morning Andrew,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Réponse de Chadwell Telecom
Good afternoon Simon,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Tess @ Chadwell Telecom
Easy straight forward change over
Very easy to change over and keep my old number, great communication. Cheaper than my previous provider.
28 août 2026
Réponse de Chadwell Telecom
Good afternoon Mararet,
We really appreciate you taking the time to leave a review -
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Amir @ Chadwell Telecom
I'm impressed with CHADWELL customer service
I spoke with a lovely man named Luca. He explained how CHADWELL worked and about price increases after a year. His manner was friendly and very informative. So far, I have had good service from the people of CHADWELL.
28 août 2026
Réponse de Chadwell Telecom
Good afternoon Maureen
It was lovely to speak to you earlier, and I am so happy to hear that you are happy with the services you have received from Luca, the information has been passed on !
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
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