The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Voir plus
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Lisez les avis des autres
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Voir plus
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You took the order knowing where I live, only to cancel it the next day because it's not stocked by my local store. If you can't deliver, then you shouldn't take the order. At a min you should ha... Voir plus
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Absolutely brilliant company to deal with. The staff are amazing, so helpful, understanding and always willing to go the extra mile. Couldn’t fault them and would highly recommend! ⭐️⭐️⭐️⭐️⭐️
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À propos de l'entreprise
Écrit par l'entreprise
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Coordonnées de contact
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irlande
- info@chadwicks.ie
- chadwicks.ie
4,2
Bien
383 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Chadwicks
Hi William,
Thank you for your 5-star review. We're delighted to hear that your delivery arrived as promised.
Providing a reliable and dependable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
I ordered online a Methven Hawei Flexi…
I ordered online a Methven Hawei Flexi Sink Mixer With Pull Down Hose Item code: 79530 for €190.54 and selected the Sallynoggin shop for collection. the exact same item was priced @ €180 in the store. A staff member tried to contact a manager without success but said they would get back to me when available. That's the last I heard.
7 août 2026
Réponse de Chadwicks
Hi Pat,
Thank you for taking the time to leave a review. We sincerely apologise for the frustration and disappointment caused.
We understand your concern regarding the difference between the online price and the price displayed in branch. We are also sorry to hear that, after raising the issue in store, you did not receive the follow-up you were expecting.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter.
We appreciate you bringing this to our attention and look forward to resolving your concerns.
Kind Regards,
Chadwicks Customer Support
The fence was delivered on time in…
The fence was delivered on time in perfrct condition and the delivery man was helpful, polite and cheerful.
15 août 2026
Réponse de Chadwicks
Hi Fliona,
Thank you for your 5-star review. We're delighted to hear that your fence was delivered on time and arrived in perfect condition.
It's especially great to know that our delivery driver was helpful, polite, and cheerful. We'll be sure to pass your kind comments on to the team, as feedback like this is always appreciated.
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service
Great service - next day delivery for a few bits I needed for a DIY project.
7 août 2026
Réponse de Chadwicks
Hi Martin,
Thank you for your 5-star review. We're delighted to hear that you received next-day delivery and were able to get the items you needed for your DIY project so quickly.
Providing great service alongside fast and reliable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Always find them very easy to deal with…
Always find them very easy to deal with in Castlebar
7 août 2026
Réponse de Chadwicks
Hi Kevin,
Thank you for your 5-star review. We're delighted to hear that you consistently find our Castlebar branch easy to deal with.
Providing friendly, efficient service and making every customer experience as straightforward as possible is something we strive for every day.
We appreciate your continued support and thank you for taking the time to share your feedback.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Grigor,
Thank you for your 5-star review. We're delighted to hear that you found our delivery service very professional.
Providing a reliable and professional experience from order to delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Ordered from the website and collected…
Ordered from the website and collected the next day
13 août 2026
Réponse de Chadwicks
Hi Geraldine,
Thank you for your 5-star review. We're delighted to hear that you found our website easy to use and that your Click & Collect order was ready for collection the very next day.
Providing a convenient online ordering experience along with a smooth collection service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the quality of the goods and that everything arrived on time.
Providing quality products alongside a reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Order delivered late
The item I ordered was supposed to be delivered the following day but wasn't. I believe this was down to a staffing issue. I accept that these things can happen. What I would find fault with is the lack of communication and explanation when I was trying to find out what had happened to my order.
12 août 2026
Réponse de Chadwicks
Hi Ciaran,
Thank you for taking the time to leave a review. We sincerely apologise that your order was not delivered within the expected timeframe and for the lack of communication when you contacted us looking for an update.
We understand that delays can occasionally occur, however we appreciate your comments regarding the importance of keeping customers informed when issues arise. Clear and timely communication is something we take seriously, and we're sorry that this was not your experience on this occasion.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter in more detail.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both the quality of our products and the speed of delivery.
Providing exceptional products alongside a fast and reliable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service
5 août 2026
Réponse de Chadwicks
Hi Lyuda,
Thank you for your 5-star review. We're delighted to hear that you received great service.
Providing excellent customer service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Undine,
Thank you for your 5-star review. We're delighted to hear that your order was delivered on time, with no issues, and that the items arrived safely packaged.
Providing a reliable delivery service and ensuring products reach our customers in excellent condition is something we strive for every day.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Eamon,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both our service and the speed of delivery.
Providing excellent customer service alongside fast and reliable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Johnny from Ballinasloe shop took care…
Johnny from Ballinasloe shop took care of the order.
Made sure I received parts earlier than expected.
Always great service.
12 août 2026
Réponse de Chadwicks
Hi Sean,
Thank you for your 5-star review. We're delighted to hear about the excellent service you received from Johnny in our Ballinasloe branch.
It's great to know that Johnny took care of your order and ensured you received the parts sooner than expected. We'll be sure to pass your kind comments on to him, as recognition like this means a great deal to our team.
Thank you for your continued support and for taking the time to share your feedback.
Kind Regards,
Chadwicks Customer Support
great product and came on time
5 août 2026
Réponse de Chadwicks
Hi Frederick,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the product and that it arrived on time.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Paddy,
Thank you for your 5-star review. We're delighted to hear that you found our staff very helpful and that your order was processed quickly.
Providing efficient service and expert support is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
The materials arrived on time and were…
The materials arrived on time and were put exactly where I wanted them. Driver very professional would definitely use again.
5 août 2026
Réponse de Chadwicks
Hi Matthew,
Thank you for your 5-star review. We're delighted to hear that your materials arrived on time.
It's especially great to know that our driver provided a professional service. We'll be sure to pass your kind comments on to the team.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Joe,
Thank you for your 5-star review. We're delighted to hear that you received excellent service and that our delivery driver was extremely helpful.
Providing outstanding customer service from order to delivery is something we strive for every day, so it's wonderful to know we met your expectations.
We'll be sure to pass your kind comments on to the team.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Lorraine,
Thank you for your 5-star review. We're delighted to hear that you found our service great, quick, and reliable.
Providing efficient service and dependable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Donal,
Thank you for your 5-star review. We're delighted to hear that you were pleased with our fast delivery service.
Providing a quick and reliable delivery experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
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