I ordered the wrong item and immediately reached out via chat and email to exchange the chairs before they shipped. I was surprised when they responded even though it was 10:30 pm. I will absolutely o... Voir plus
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Lisez les avis des autres
WE ABSOLUTELY LOVE THESE CHAIRS! The quality and design is amazing, just as stated, and the shipping time was impressive also. I will definitely be ordering more from Chairus!!
L'entreprise a répondu
Great chair, but all the boxes arrived damaged, and one seat was cracked. I purchased additional insurance, so I hope the issue can be resolved. Will report back.
L'entreprise a répondu
The styles of seating are very good, and the prices are fair. Construction quality is very good, although three of my four dining chairs did develop small cracks in the lower wood frame because of im... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de CHAIRUS
Écrit par l'entreprise
CHAIRUS: Chairs "R" Us
CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more.
Official Notice from chairus.com
Chairus is an independent brand operating exclusively through our official website www.chairus.com . We currently only sell and ship within the United States.
Shop Here:
Our Promise
Free Shipping & 30-day Return
All CHAIRUS orders include free shipping. Orders are shipped from our U.S. warehouse within 2 business days. We offer a 30-day return and exchange policy (excluding clearance items and gift cards).
Coordonnées de contact
Spring Sale
4,4
Excellent
291 avis
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A répondu à 100 % de ses avis négatifs
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Fash Shipping and Everything As Expected
Fast shipping. Well packaged. Easy to read instructions.
3 mars 2026
Réponse de CHAIRUS
Hello Neil,
Thank you so much for your review!
We’re so happy you enjoyed fast shipping, great packaging, and easy-to-follow instructions!
Warmest regards,
Chairus Team
Réponse de CHAIRUS
Hello John,
Thank you so much for your feedback! We’re glad your order was delivered exactly as advertised!
Warmest regards,
Chairus Team
Furniture was of really nice quality
8 mars 2026
Réponse de CHAIRUS
Hello Kathi,
Thank you so much! We’re really glad you’re happy with the furniture quality!
Warmest regards,
Chairus Team
Réponse de CHAIRUS
Hello,
Thank you so much for your feedback!
We’re so glad you’re satisfied with the quality! We really appreciate you choosing us!
Warmest regards,
Chairus Team
The stools were exactly as depicted on…
The stools were exactly as depicted on website, easy to put together and look fantastic! Quality is fantastic!!
2 mars 2026
Réponse de CHAIRUS
Hello Tarheel,
Thank you so much for your wonderful review!
We’re thrilled the stools look exactly as shown, are easy to assemble, and fit your space perfectly.
So glad you love the fantastic quality — we truly appreciate your support!
Warmest regards,
Chairus Team
Awesome
Awesome. Product was awesome and both items came in so fast. Will definitely be shopping with them again. Finally a place where I had no problems whatsoever
1 mars 2026
Réponse de CHAIRUS
Hello Jenna,
Thank you so much for your amazing review!
We’re so happy you love the products and how quickly they arrived.
It means the world to us that you had a completely smooth, trouble-free experience — and we can’t wait to serve you again!
Warmest regards,
Chairus Team
Réponse de CHAIRUS
Hello Lorei,
Thank you so much for your review!
We’re delighted you’re happy with the quick delivery, easy assembly and great quality!
We truly appreciate your feedback!
Warmest regards,
Chairus Team
The bar stools I bought are working out…
The bar stools I bought are working out very nice. They were ready to put together and arrived quickly. Looks like John. The only thing I would say is that the seat itself could be just a little bit wider
27 février 2026
Réponse de CHAIRUS
Hello Rick,
Thank you so much for your review!
We’re glad the bar stools are working out nicely, arrived quickly and were easy to assemble.
We’ll pass along your feedback about the seat width to our product team to improve future designs.
We’re always here if you need any help!
Warmest regards,
Chairus Team
Fast And Efficient Ordring Online…
Fast And Efficient Ordring Online Service. And Delivery Was Prompt! 😊
27 février 2026
Réponse de CHAIRUS
Hello Susan,
Thank you so much for your kind review!
We’re thrilled you found our online ordering fast and efficient, and that your delivery was prompt!
We really appreciate your support!
Warmest regards,
Chairus Team
Perfect for the space we have!
5 mars 2026
Réponse de CHAIRUS
Hello Lee,
Thank you so much! We’re so happy our pieces fit your space perfectly!
Warmest regards,
Chairus Team
Réponse de CHAIRUS
Hello Rebecca,
Thank you so much for your review!
We’re glad you’re happy with our prices and customer service.
We truly appreciate your feedback!
Warmest regards,
Chairus Team
My order got here in a week!
My order got here in a week!! I love how fast it was. And the product is amazing
6 mars 2026
Réponse de CHAIRUS
Hello Mikayla,
Thank you so much for your review!
We’re thrilled you received your order in just a week and love the fast delivery, and we’re so glad the product is amazing!
Your satisfaction means a lot to us!
Warmest regards,
Chairus Team
I very quickly found what I liked
I very quickly found what I liked, ordered it, and received it in a timely manor. When I opened it everything was in order, and it went together easily. Love the quality. Love the design.
23 février 2026
Réponse de CHAIRUS
Hello Marcus,
Thank you so much for your lovely review!
We’re so happy you found your favorite items quickly, received your order on time, and had a smooth and easy assembly process.
It means a lot that you love the quality and design!
Warmest regards,
Chairus Team
Outstanding Customer Service!
Though I did not end up keeping the chairs due to a defect this company has outstanding customer service! OUTSTANDING! They were prompt in responding to my emails and very understanding and responsive. I would definitely purchase from Chairus again.
25 février 2026
Réponse de CHAIRUS
Hello Patricia,
Thank you so much for your kind words!
We’re truly sorry the chairs had a defect that led you to return them, but we’re very grateful for your recognition of our customer service.
We’re glad we were prompt and understanding with your emails, and we truly appreciate your willingness to give us another chance.
We hope to have the pleasure of serving you again soon!
Warmest regards,
Chairus Team
This order and my previous order are…
This order and my previous order are absolutely gorgeous. The look, the feel, and how well they go with the decor. Not to mention that they are very affordable!
4 mars 2026
Réponse de CHAIRUS
Hello Deborah,
Thank you so much for your wonderful review!
We’re absolutely thrilled that both your orders turned out gorgeous, and that the style, quality and fit with your decor are perfect for you.
We’re also glad you find them very affordable!
We really appreciate you coming back to shop with us!
Warmest regards,
Chairus Team
Took me 3 days to put chair together
Took me 3 days to put chair together. Sliding the back onto the chair is very difficult. Almost impossible but after grunting and sweating I got it put together. My cat loves the ottomon. It's a lovely chair. Nice and sturdy but there is not much cushioning in the chair seat or back. But I bought it for my cat not me and she thinks it's great.
4 mars 2026
Réponse de CHAIRUS
Hello Evelyn,
We’re so sorry assembling the chair was such a tough experience and that fitting the back was extremely difficult. We really appreciate your effort in putting it together!
We’re absolutely delighted that your cat loves the ottoman—her happiness is what matters most!
We’ll pass your feedback about the cushioning to our product team to improve future designs.
We’re always here if you need any help!
Warmest regards,
Chairus Team
Thrilled BUT…
Thrilled with how quickly I received my chair and I love how it looks in my bedroom. BUT my husband about went insane when it took him 5 hours to put it together. The directions were difficult and incomplete and some of the parts had staples across the holes where he had to screw into. I'm also happy with the price, but husband may nix any more products fro CHAIRUS.
4 mars 2026
Réponse de CHAIRUS
Hello Becky,
We’re so sorry for the frustrating experience your husband had putting the chair together.
We truly apologize for the unclear and incomplete instructions, as well as the staples blocking the screw holes — this should never have happened.
We’ve already passed your feedback along to our product team to improve our assembly guides and quality control.
Please give us a chance to make this right. If you need any help with assembly or have any issues, feel free to reach out anytime — we’ll do our best to assist you.
Warmest regards,
Chairus Team
Fantastic
The order shipped very fast and putting the chairs together was a breeze! They look exactly like the photos and make our space feel more modern.
4 mars 2026
Réponse de CHAIRUS
Hello Molly,
Thank you so much for your fantastic review!
We’re thrilled the order shipped quickly, assembly was easy, and the chairs look just like the photos while giving your space a modern touch.
We really appreciate your support!
Warmest regards,
Chairus Team
Réponse de CHAIRUS
Hello Joanne,
Thank you for your feedback!
We’re glad ordering was simple for you, but we apologize for the slight delay in delivery.
We’ll work harder to make sure your future orders arrive on time.
Warmest regards,
Chairus Team
Nice bench and outdoor pieces
The quality was good, shipping and delivery were very fast, packages were safely packed. Colors of the pictured goods were just as described.
24 février 2026
Réponse de CHAIRUS
Hello,
Thank you so much for your kind review!
We’re so happy you love our bench and outdoor pieces, and that you’re satisfied with the quality, fast delivery, secure packaging, and accurate colors.
We truly value your feedback!
Warmest regards,
Chairus Team
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