I ordered the wrong item and immediately reached out via chat and email to exchange the chairs before they shipped. I was surprised when they responded even though it was 10:30 pm. I will absolutely o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
WE ABSOLUTELY LOVE THESE CHAIRS! The quality and design is amazing, just as stated, and the shipping time was impressive also. I will definitely be ordering more from Chairus!!
L'entreprise a répondu
Great chair, but all the boxes arrived damaged, and one seat was cracked. I purchased additional insurance, so I hope the issue can be resolved. Will report back.
L'entreprise a répondu
The styles of seating are very good, and the prices are fair. Construction quality is very good, although three of my four dining chairs did develop small cracks in the lower wood frame because of im... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de CHAIRUS
Écrit par l'entreprise
CHAIRUS: Chairs "R" Us
CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more.
Official Notice from chairus.com
Chairus is an independent brand operating exclusively through our official website www.chairus.com . We currently only sell and ship within the United States.
Shop Here:
Our Promise
Free Shipping & 30-day Return
All CHAIRUS orders include free shipping. Orders are shipped from our U.S. warehouse within 2 business days. We offer a 30-day return and exchange policy (excluding clearance items and gift cards).
Coordonnées de contact
Spring Sale
4,4
Excellent
291 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was continuously updated on the…
I was continuously updated on the status of delivery. Chairs were of good quality and we had no disappointments.
3 mars 2026
Réponse de CHAIRUS
Hello Mark,
Thank you so much for your review!
We’re delighted that you were kept updated on delivery status, and that our chairs are good quality with no disappointments.
We really appreciate your support!
Warmest regards,
Chairus Team
Perfect Addition !
The chairs I selected were actually as advertised. The quality, the price and delivery met my expectations so I was not disappointed!
Love the chairs ❤️ Make a great addition to our space .
3 mars 2026
Réponse de CHAIRUS
Hello,
Thank you so much for your lovely review!
We’re so glad our chairs are exactly as advertised, and that the quality, price and delivery all met your expectations.
It’s wonderful to hear they make a perfect addition to your space — we’re really happy you love them!
If you have any questions or need further help, feel free to contact us anytime.
Warmest regards,
Chairus Team
Réponse de CHAIRUS
Hello Mags,
Thank you so much for your review!
We’re thrilled you’re happy with the fast delivery, great price and quality.
If you have any questions or need further help, feel free to contact us anytime.
Warmest regards,
Chairus Team
Happy with purchase
I’ve only had these chairs a few days but so far so good. They look great. Just wish they sold in singles, I need one more 🫤
2 mars 2026
Réponse de CHAIRUS
Hello Erika,
We’re glad you’re happy with your chairs so far and love how they look!
We understand you’d like to buy one more chair to complete your set, and we appreciate your feedback about offering single chairs.
If you have any other questions or need help, feel free to contact us anytime.
Warmest regards,
Chairus Team
Great Experience
I had ordered barstools previously from Amazon and they were awful, missing pieces and wrong color. I went to Chairus and found the almost exact ones and was overjoyed. The arrived extremely fast and are gorgeous and exactly what I wanted!
2 mars 2026
Réponse de CHAIRUS
Hello Amanda,
Thank you so much for your wonderful review!
We’re so happy our barstools arrived extremely fast, look gorgeous, and are exactly what you wanted!
If you have any questions or need further help, feel free to contact us anytime.
Warmest regards,
Chairus Team
Chairus is a store that sells trendy
Chairus is a store that sells trendy, country, themed pieces of furniture, for example barstools and dining chairs which are even more attractive in reality than through the web, having strong makes and being simple to put together. The delivery was quick and the articles were brought to me in a very good state. They gave a pleasant touch to my kitchen. The one minor thing was that the manual of one stool was a bit confusing at first, but ultimately it went wellgood value for the money.
12 février 2026
Avis spontané
Réponse de CHAIRUS
Hello Kurt,
Thank you so much for your wonderful review!
We’re so happy you love our trendy, country-style furniture—our barstools and dining chairs look even better in person, are sturdily built, and easy to assemble.
We’re glad you enjoyed fast delivery and items in great condition, and that they added such a nice touch to your kitchen.
We apologize the instruction manual for one stool was a bit confusing at first, but we’re glad assembly went well in the end.
We truly appreciate you choosing CHAIRUS—hope to serve you again soon! If you have any assembly questions, please feel free to contact us anytime.
Warmest regards,
Chairus Team
Fast delivery of quality products
Fast delivery of quality products. Easy to assemble, with pictoral instructions, like an Ikea product. Wood finish was a bit oxidized but a wood polish/cleaner fixed that right up.
2 mars 2026
Réponse de CHAIRUS
Hello Franc,
Thank you so much for your review!
We’re glad you received quality products with fast delivery and found them easy to assemble with clear pictorial instructions.
We apologize the wood finish was slightly oxidized, but we’re happy a wood polish/cleaner resolved it for you.
We hope to serve you again soon! If you have any questions, feel free to contact us anytime.
Warmest regards,
Chairus Team
Love the chair easy to put together bur…
Love the chair easy to put together bur the back of the chair seems to not be too secure it gives when you lean back
28 février 2026
Réponse de CHAIRUS
Hello Nicola,
We’re sorry to hear the chair back feels unstable when you lean back.
This may be due to misaligned holes. We suggest you loosen all screws to about 60%, make sure all holes are fully aligned, then tighten them completely.
If the problem continues, please send photos or a short video to care@chairus.com and we’ll help figure out the issue and provide a solution right away.
Warmest regards,
Chairus Team
Réponse de CHAIRUS
Hello Alejandra,
Thank you so much for your kind review!
We’re so glad you love the chairs and appreciate the fast delivery!
Warmest regards,
Chairus Team
The picture of the foot stool shows…
The picture of the foot stool shows it’s flat. The one I received is on quite an elevation (angle). Not in love with my pucharse.
28 février 2026
Réponse de CHAIRUS
Hello,
We are truly sorry your purchase did not meet your expectations.
Please send photos of the item, especially the uneven/angled part, to our customer service email: care@chairus.com
Once we receive your pictures, we will look into this and provide a proper solution for you right away.
Warmest regards,
Chairus Team
The chairs are beautiful and solid.
The chairs are beautiful and solid.
They complement our dining room very well.
We could not be happier.
They were delivered in just a few short days.
My husband said they were very easy to put together too.
1 mars 2026
Réponse de CHAIRUS
Hello Melissa,
Thank you so much for your wonderful review!
We’re thrilled the chairs are beautiful, solid, and perfect for your dining room. So glad they arrived quickly and were easy to assemble too.
We’re truly happy you couldn’t be happier — that means everything to us!
Warmest regards,
Chairus Team
Réponse de CHAIRUS
Hello Debora,
Thank you so much for your feedback!
We’re glad you think these chairs are great for the price and easy to assemble.
We truly appreciate your support!
Warmest regards,
Chairus Team
Service, price and quality can't be beat
Great customer service, best price I found for the chair I purchased and the chair is great quality. Very easy to assemble and looks just like the photo.
27 février 2026
Réponse de CHAIRUS
Hello Jennifer,
Thank you so much for your amazing review!
We’re so glad you’re happy with our customer service, price, quality, easy assembly, and that the chair looks just like the photo.
Your satisfaction means everything to us!
Warmest regards,
Chairus Team
Great product!
9 février 2026
Réponse de CHAIRUS
Hello,
Thank you so much! We’re thrilled you love it 😊
Warmest regards,
Chairus Team
Exactly what I wanted
My order arrived so quickly! Barstools came pre- assembled and exactly as described. Very happy with my purchase.
26 février 2026
Réponse de CHAIRUS
Hello,
Thank you so much for your lovely review!
We’re so glad your barstools arrived quickly, pre-assembled, and exactly what you wanted.It makes us happy to know you’re fully satisfied with your purchase!
Warmest regards,
Chairus Team
Customer service was great
Customer service was great! My chairs came so quickly! I highly recommend
25 février 2026
Réponse de CHAIRUS
Hello Lisa,
Thank you so much for your kind words!
We’re thrilled you had great customer service and fast delivery for your chairs.Your recommendation means the world to us — we truly appreciate you!
Warmest regards,
Chairus Team
Easy to order
Easy to order, and Love the office chair. Great quality and I would order from this company again
24 février 2026
Réponse de CHAIRUS
Hello Derrick,
Thank you so much for your kind review!
We’re delighted to hear you love your office chair, enjoyed the easy ordering process, and are satisfied with the great quality.
It means a lot that you’d order from us again — we truly appreciate your support!
Warmest regards,
Chairus Team
Love those so far!!!
24 février 2026
Réponse de CHAIRUS
Hello Laura,
Thank you so much! We’re so happy you love them — hope you enjoy them for a long time! 😊
Warmest regards,
Chairus Team
My chairs came very quick !
My chairs came very quick !! Up dates were great!! Boxes were packed good and ez to put together. And the price was right with free shipping.
24 février 2026
Réponse de CHAIRUS
Hello John,
Thank you so much for your wonderful review!
We’re thrilled your chairs arrived quickly, with great updates, secure packaging, and easy assembly.We’re also glad you loved the fair price and free shipping — it means a lot to us!
Warmest regards,
Chairus Team
Poorly made…
One of the stools had a piece of wood broken off 2’ in front that I had to super glue on - the one other leg is wobbly:(
Not well made and I’m nervous about the would falling off now
24 février 2026
Réponse de CHAIRUS
Hello Katja,
We are truly sorry—this is absolutely not the experience we want you to have. Our customer service team will contact you via email shortly to resolve this for you.
Please always feel free to reach out to us first at care@chairus.com with any issues. We’re here to help and make this right.
Warmest regards,
Chairus Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.