Cheekypants Avis 344

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great night time pants - my son was so worried about needing to wear standard pull ups on school residential. These have been a game changer. They look like normal pants, are comfortable and we added... Voir plus

Noté 5 sur 5 étoiles

Good quality, fast shipping and such a great cause! Returned to your service as very pleased with your products and they are lasting and reliable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good, specific products. I will only buy my underwear from this company. They help a lot and reduce my problems. So I could advice them to any lady with weak bladder.

L'entreprise a répondu

Noté 5 sur 5 étoiles

No other company beats Cheeky for me! Fantastic range of options, I’ve got several pairs of period pants from them and all perfect. Good choice of flows/lengths of use. And the price is so affordable!... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de sous-vêtements
  2. Grossiste en articles d'hygiène
  3. Boutique de lingerie
  4. Magasin pour femmes enceintes

À propos de Cheekypants

Écrit par l'entreprise

Cheeky Pants - simple reusables since 2008!

makesimpleswaps

Who are Cheeky Pants?

Cheeky Pants have been specialising in 'Simple Reusables since 2008, when we launched our best-selling reusable wipes kit on www.cheekywipes.com. Since then we've moved on to create our range of period pants, makeup removing pads and cloth sanitary pads within the UK. Our aim is to make reusable the norm with simple, cost effective solutions which are kind to your skin, your pocket and the planet.

Our team of experts all use the products themselves and are on hand to answer any questions or give any advice you may need, they just LOVE to talk pee, poo and periods

Small swaps can make a BIG difference, since 2016 we have saved:

babywipes peeprotection makeupwipes

Fast & Free Shipping!

Free RM Tracked delivery on all orders over £40

VIP shipping available for £9.95 which guarantees free UK shipping for life.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

344 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Quality

I really like Cheekypants, they're such great quality and have style too

29 mars 2024
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Réponse de Cheekypants

Thanks so much for the lovely review, we really appreciate it.
Warm regards,
Jo

Noté 5 sur 5 étoiles

The pants are perfect

The pants are perfect. Exactly as described and so comfy

26 mars 2024
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Réponse de Cheekypants

Thanks for the lovely review and I'm so pleased the pants are a good fit.
Warm regards,
Jo

Noté 4 sur 5 étoiles

Nothing to be concerned about…

Nothing to be concerned about everything was ok

21 mars 2024
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Réponse de Cheekypants

Thank for taking the time to review your order. I'm glad everything was ok and if we can help further, drop us an email to customers@cheekypants.com
Warm regards,
Jo

Noté 5 sur 5 étoiles

They work

They work. Lovely comfortable stretch. Keep you dry.

22 mars 2024
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Réponse de Cheekypants

Thank you for taking the time to review your order and I am so glad you are already seeing how comfy and effective they are.
Warm regards,
Jo

Noté 2 sur 5 étoiles

Not what I hoped.

I wasn’t impressed with the functionality of the pants unfortunately. They didn’t hold such at all.

6 mars 2024
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Réponse de Cheekypants

Thanks for taking the time to review your order and I'm sorry they didn't work as you had hoped.
I can see Kirstin on the team dropped you an email this morning with some advice and guidance so keep an eye on your inbox or spam folder.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Great products

I think the products I have purchased from Cheekypants have been excellent. My only criticism is with the Cheekypants site and the ordering process which I personally found very chaotic and complicated.

27 février 2024
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Réponse de Cheekypants

Thanks for taking the time to review your orders and I'm so pleased they are working well for you.
We take all feedback on board so if you have some specific examples of how the site was complicated to use, please do drop us an email to customers@cheekypants.com and we can take a look.
I have also now added a VIP upgrade to your account so you will have FREE UK delivery on all orders over £5 and priority dispatch from now on.
Warm regards,
Jo

Noté 5 sur 5 étoiles

CHEEKYPANTS…

THEY SELL GREAT RANGE OF PRODUCTS FOR ALL AGES
DELIVERY VERY FAST AND GOOD COMMUNICATION

29 février 2024
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Réponse de Cheekypants

Thank you for the lovely review and I'm pleased we have got it right on all counts!
Warm regards,
Jo

Noté 5 sur 5 étoiles

Great company

Great company, great pants, great service. Very Happy

18 février 2024
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Réponse de Cheekypants

Thanks for the lovely all round review...we're happy that you're happy!
Warm regards,
Jo

Noté 3 sur 5 étoiles

Mens' incontinence pants - good product but the website and marketing need to be sensitive to male customers!

The key thing is that the product (mens' incontinence pants) so far appear comfortable, well made and do the job. What is very important to me is that they eliminate the need to send the disposable versions to landfill. I found the ordering problematic (something went wrong at the bank security check stage, and I had to mail customer services - it was a weekend and it took a time to reply). Eventually, I tried again, and was successful. In the hope of making the process easier, I signed-up for an account. Clearly male customers are in the minority, and I found myself being directed towards questionnaires about periods and have received a number of emails aimed at women. Whilst I applaud the drive to remove the unhealthy taboo about menstruation which my generation (I'm 72) experienced, I think the company would do well to consider the difference between mens' attitudes to incontinence and womens' attitudes to periods, and make its marketing to male customers more sensitive. I find the company name embarassing and was relieved to find that the package had been delivered to a neighbour in plain packaging with no clue as to the contents!

8 février 2024
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Réponse de Cheekypants

Thanks for taking the time to review your order and I'm really pleased the pants are working well for you.
I can see our emails around the time of ordering and hopefully you received the weekend out of office so knew we would be able to get back to you asap on the Monday.

We really value the feedback on communicating with our Male customers and have created some blog content and email newsletters around that. If you have signed up and are receiving newsletters geared towards periods and female incontinence/periods incontinence, you can unsubscribe and we are looking at ways to make the preferences relevant to our entire audience and customer base.
If we can help further, let us know.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Bought for my daughter

Bought for my daughter, and she loves them have tried other makes but these are her go to pants she loves the way she can move , dance and exercise without the pants moving and feels totally comfortable in them

9 février 2024
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Réponse de Cheekypants

Thanks so much for the lovely review, we're so pleased they are working so well for her.
We are very happy to be her go to!
Warm regards,
Jo

Noté 1 sur 5 étoiles

Slow service for returns

Slow service for returns.
Received item which we found to be not of great quality and loose for sizing.
Returned via Royal Mail signed for on 22/1. Received an email on 30/1 confirming refund but still not received by 8/2.
Also as item was £14.99 and I paid £3.95 delivery & £3.05 to return it's cost me almost half of the item price for my trouble. Won't use this company again. Probably fine for nappies but not the period wear.

18 janvier 2024
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Réponse de Cheekypants

Thanks for taking the time to review your order and I'm sorry if the returns process seemed a little slow. We do ask customers to allow 14 days for the exchange/refund to be processed but are usually ahead of this. I can see we processed your refund on 30th and I'm not sure why it didn't link through to the payment system but I have done that manually for you and we'll investigate further.
I'm sorry the bikini top you bought wasn't quite right for you. Our period pants and pads are really effective and comfortable so if you did want to try them, get in touch and we can guide you through sizing etc.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Great customer service

Great customer service and terrific products

7 février 2024
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Réponse de Cheekypants

Thanks for the lovely review, we really appreciate it.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Excellent service changed the pants…

Excellent service changed the pants size with no quibbles even with the delays over Christmas good to their word. Lovely dealing with real people.

1 février 2024
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Réponse de Cheekypants

Thanks for the lovely review and we have had a lovely few chats over email! I'm so pleased you are sorted with the pants you need.
You know where we are if you need us ;)
Warm regards,
Jo

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Excellent products. Found online and what an excellent find. Wanted some washable incontinence knickers that were high waisted... And by accident found knickers that are so well designed they have exceeded expectations. Thank you

10 janvier 2024
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Réponse de Cheekypants

Thanks for the lovely review and I am so pleased we have exceeded your expectations. We love that we have an affordable and effective range of underwear.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Great product

Great coverage, easy to wash and keep clean. Worth it and better than another brand I bought too which was a similar price

10 janvier 2024
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Réponse de Cheekypants

Thanks for the lovely review and I'm so pleased the pants have ticked ALL the boxes!
Warm regards,
Jo

Noté 3 sur 5 étoiles

Follow up on recent review

Followed up on my previous review but suggested sending me size small as replacement which as my waist is 38 and size small is 32 makes no sense. The waist was OK but rest of garment was too baggy and absorbent material did not absorb well.

5 janvier 2024
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Réponse de Cheekypants

Thanks for following up after Kirstin on the team was advising on size. I can see she has added you to the waiting list for when the correct size is back in stock so hopefully they will work better for you.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, no issues with ordering

28 décembre 2023
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Réponse de Cheekypants

Thanks for the review and glad we got everything to you speedily.
Warm regards,
Jo

Noté 5 sur 5 étoiles

All good easy to order and pay etc good…

All good easy to order and pay etc good quality product would recommend.

7 janvier 2024
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Réponse de Cheekypants

Thanks so much for the lovely review and for wanting to spread the word, we really appreciate it.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Had a sizing problem because I ordered the wrong size and the return and exchange process was smooth and well managed.
Many thanks

28 novembre 2023
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Réponse de Cheekypants

Thanks for the lovely review and I can see Kirstin on the team guided you through the exchange and it was all done smoothly and speedily.
Warm regards,
Jo

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