I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment! Never had an issue in store or via the on... Voir plus
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I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the cl... Voir plus
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Voir plus
L'entreprise a répondu
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Coordonnées de contact
3,9
Bien
184 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Love their hats and the service is…
Love their hats and the service is brilliant
25 janvier 2019
Avis spontané
Christys' Hats
Very happy, hat is beautiful and very good quality, fast delivery, everything ok
25 janvier 2019
Avis spontané
Excellent quality
Excellent quality - easy returns policy - second purchase - would recommend and use again
25 janvier 2019
Avis spontané
Beauty hat
Love my hat. Looks good feels good.
Can be worn suited and booted or more casual with jeans. Its that cool it even matches my paisley pj's.
25 janvier 2019
Avis spontané
Excellent umbrella
Excellent umbrella and we were very pleased with the quality. This was a present for my son and he was delighted to receive it.
Delivery was prompt and the packaging was very good .
25 janvier 2019
Avis spontané
Very poor returns policy not very…
Very poor returns policy not very responsive or effective I am still waiting for my replacement cap after two weeks. The button came of the cap after a few days poor quality control.
25 janvier 2019
Réponse de Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
Excellent products and service!
Excellent products and service. My hat was exactly as described. It arrived to CO 10 calendar days after ordering. Great service all the way around. I’ll defintely be a long term customer.
25 janvier 2019
Avis spontané
hat box
I ordered a hat box. it arrived in a very poor packaging. as a result the box was slightly damaged. or was it so from the beginning, before being sent ?
25 janvier 2019
Avis spontané
Réponse de Christys' Hats
Hi Claude,
We are sorry that you have received order damaged. We do not knowingly sell or dispatch defective goods. All Hat boxes are inspected and sent in pristine condition. As per our terms on damaged/faulty goods we would happily arrange for collection and/or will either exchange or refund the item(s) as per your request on collection or send a replacement. Most of our products come with a minimum 1 year guarantee against manufacturer's defect. Please get in touch so we can resolve this.
Great service and quality.
25 janvier 2019
Avis spontané
Time honoured reputation
Christys' Hats have been in business for a very long time -- deservedly so. Their products are all top notch and their customer service excellent.
25 janvier 2019
Avis spontané
Good hat, made in China
Good hat, good service, made in China. That’s not exactly supporting traditional British craftsmanship is it?
25 janvier 2019
Avis spontané
Very pleased with my new hat
Very pleased with my new hat - excellent quality.
25 janvier 2019
Avis spontané
A nice hat for the price, true sizing and pretty fast turnaround
The delivery time was faster than advised, and the product was as described. Sizing was true, and the quality was good for the price point. If you're looking for a decent mid-range felt hat with lots of colour and style options then Christys' is a good bet.
25 janvier 2019
Avis spontané
Perfect
Great products, absolutely high quality, fast shipping and very kindly staff!
25 janvier 2019
Avis spontané
Madcap jumper
This cap was just right for my husband... he loves it. Wonderful quality as well
25 janvier 2019
Avis spontané
Fabulous company - fabulous hat
Dealing with Christys has been one of the best experiences I have had with any retail business. I found the hat I loved in the St. Christopher’s Street store, but my size was not in stock. Mary, at the store, was extremely helpful with style and sizing. I ordered my hat online for delivery to the store. Christys kept me informed about delivery date and Mary phoned to tell me as soon as it came into the store. I was told it could take 7-10 working days. I had the hat on my head in 7 days! I couldn’t be happy with the entire process and the hat itself,
25 janvier 2019
Avis spontané
The hats are great
The hats are great. But delivery is too slow. (Royal Mail)
25 janvier 2019
Avis spontané
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