About a month ago I ordered 16 products but only 13 arrived, messaged them 3 times since, got no reply back apart from some automatic e-mail telling me they are out of office. Update: Customer ser... Voir plus
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Lisez les avis des autres
Very reliable service and customer support. I barely had any issues and when I had issues, the support helped me out in a very fair and kind way. I have been a customer for a good while and woul... Voir plus
I have not received my package for a month, and support has not provided a meaningful response. Order 34435, name Mate Foldesi
L'entreprise a répondu
The Kumiho Toth C is absolutely underrated. It gives an undeniably good taste and feels worthy with its leathery body and beautiful colors. The pods are top fill and last long. Meanwhile I have a co... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
CigBest is committed to selling high-quality electronic cgr products at the lowest price, delivering products to customers as quickly as possible, and serving every customer sincerely and patiently. We know that the e-cig business is an old customer business, and your satisfaction is the only value of our existence. We are willing to listen to every customer's feedback, carry forward our advantages, improve our shortcomings, treat each other frankly, and strive to create a good, fair and trustworthy shopping environment.
Coordonnées de contact
Room 404, Huihuang Building, No. 8, District 2, Sanhe Huaqiao New Village, Huarong Community, Dalang Street, 518109, SHENZHEN, Chine
- sales@cigbest.com
- cigbest.com
4,4
Excellent
162 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good product
Good product, good price, fast delevery, will order from this shop again
4 août 2023
Avis spontané
Changed amount at purchase
I paid the amount with my credit card and received an order confirmation by email. But could not see the amount on my bank account (and that was surprising). The next day I could see that they had withdrawn more than what I had bought for. They reply the next day:;
"This has something to do with the international payment exchange ratewe can add ..USD to your membership account so that you can use it in your next order what do you think"
Beware. And keep an eye on your bank account
23 juillet 2023
Avis spontané
No Response to E-Mails
No Response to E-Mails, No shipment, No refund. Spent 80€ for nothing 😤
22 janvier 2023
Avis spontané
No response - no shipment
After I placed my order and paid for the items, the status of the order remained unchanged for 2 weeks, even though it was advertised as 24-48h shipping. There have been several attempts to contact CigBest either through their webpage per message or through email, to get an update of the order and to ask for a refund since the items have not shipped, but I have not received any response at all. This webpage does not seem trustworthy and currently I have neither the ordered items nor my money. I contacted my bank to initiate a chargeback on the credit card and I provided them with the timeline and prove of the interactions. I would advise to stay away.
25 janvier 2023
Avis spontané
Everyone take care of them
Everyone take care of them. Thieves. I bought an atomizer from them for $29.27, the money was taken from my account, two days later they deducted $27 from my account again. They sent an email with no news about my order and nothing.
1 février 2023
Avis spontané
Very long delivery
Very long delivery, information 0. Until you ask them yourself, they do not notify you of anything. Delivery times on the website are not valid. On average, the goods will have to wait about a month.
4 janvier 2023
Avis spontané
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