Clearance & Clean Up Ltd Avis 

315
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Louise was great responded really quickly, answered my questions and sent me more information. Alan and Steve were great and very nice. They arrived on time, explained what they had to do and got it d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shaun and Ryan went above and beyond to assist us in what were very difficult circumstances. I cannot thank them enough. I also wish to thank Angela for her help in making the arrangements. I woul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Padddy and Steve did a fantastic job removing my 2 sofas. Quickly and efficiently. Very polite and respectful of my property. Defenitely use this company again. I thought i hand sent this review week... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of min... Voir plus

L'entreprise a répondu


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4,7

Excellent

TrustScore 4.5 sur 5

315 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(315)

185 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Paddy and Steve did a great job

Paddy and Steve did a great job, quick and professional.

29 janvier 2026
Avis spontané
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Réponse de Clearance & Clean Up Ltd

Hi Charlie,

Many thanks for leaving a 5 star review, we're glad to hear you were happy with the waste collection service carried out by our team.

Your kind words have been shared with Paddy and Steve, and we're sure they'll massively appreciate it.

Thank you for choosing Clearance and Clean Up.

Noté 5 sur 5 étoiles

Paddy & Steve

Paddy & Steve

Great Helpful and accommodating.

Overall brilliant service. Very quick and efficient. Very impressed and definitely recommend.

29 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi there,

Thank you for leaving us a 5 star review, we really appreciate it. We're pleased to hear we could help you out.

It's always our top priority to be helpful, polite and efficient with every waste collection we carry out, so it means a lot to hear your nice words.

Your feedback has been passed onto Paddy and Steve, which I'm sure they'll be glad to hear.

Thank you once again.

Noté 5 sur 5 étoiles

Very professional company, friendly staff and reasonable price!

I had a pile of DIY waste that was growing and a load of plasterboard offcuts that was just too much to take to the tip, and a skip seemed overkill. Mark and Tyler (hope the names are right) managed to clear the lot in less than half an hour and left it nice and tidy after! I only booked 2 days previously so great turnaround. Very professional company, friendly staff and reasonable price!

28 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi Jamie,

Thank you for using our waste collection service and leaving such a nice 5 star review, we're happy to hear we could help with the clearance of your DIY waste.

As a company we always strive to not just clear waste, but keep all spaces clean and tidy afterwards, so to hear we did this means a lot.

Your kind words have been passed onto Mark and Tyler, which I'm sure they will really appreciate receiving.

Thank you for choosing Clearance and Clean Up.

Noté 5 sur 5 étoiles

Excellent Service.

Grimsby, NE Lincs...Easy to book and, excellent communication from Louise. Lovely team arrived at agreed time and swiftly removed my unwanted sofa. Brilliant service that I would not hesitate to use again.

28 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi Karen,

We really appreciate you taking the time to leave us a 5 star review, we're happy to hear you had a good experience from booking on to having the waste collection carried out by our team.

The team who completed the job for you was Pierce and Dan, and we would be more than glad to pass your kind words onto them as well as Louise.

Thank you once again.

Noté 5 sur 5 étoiles

Both teams thorough removed in good…

Both teams thorough removed in good time ,friendly and helpful
23rd and 26th

23 janvier 2026
Avis spontané
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Réponse de Clearance & Clean Up Ltd

Hi Jayne,

Thank you for using our service and leaving a kind 5 star review, we're happy to hear we could help you with your waste collection on both occasions.

Noté 5 sur 5 étoiles

Efficient and friendly service

Fast, efficient, friendly service. Paddy and Steve were great to deal with. They were helpful and removed the furniture with the minimum of fuss. Thank you

23 janvier 2026
Avis spontané
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Réponse de Clearance & Clean Up Ltd

Hi Richard,

Thank you for the kind words and the 5 star review, it means a lot to us to hear you had a good experience with the furniture collection service carried out by our team.

We have passed your nice words over onto Paddy and Steve, which I'm sure they'll be happy to receive.

Thank you for once again.

Noté 5 sur 5 étoiles

Mike and gaz where Very professional…

Mike and gaz where Very professional and tidy

22 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi Wayne,

Many thanks for leaving us a 5 star review, we're happy to hear we could be of assistance with your waste collection.

Your kind words have been passed on over to the team, which I'm sure they'll appreciate hearing.

Thank you for using Clearance and Clean Up.

Noté 5 sur 5 étoiles

Fast time around - great service

Thank you for responding with a quick turn-around of 24hrs to a request to remove furniture for my mum in Harrogate when she had a sudden delivery window for her new sofa open up. You took an old 3 seater sofa, 2 chairs (one electric) and a footstool. The collection team wore boot protectors and were in and out in a flash - no time to stop for a brew when offered!

21 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi Jonathan,

Thank you for leaving us a 5 star review, it's greatly appreciated. We're glad to hear we could help you with your furniture collection.

The team who completed the job for you was Mark and Tyler and we will happily pass your kind words onto them.

Thank you for choosing Clearance and Clean Up.

Noté 5 sur 5 étoiles

Highly recommended removal service

Clearance & Clean Up were sensitive to my bereavement and professional dealing with clearing my father's property. It is a sad time when a close relative passes and you have to clear their property, but the company was compassionate to my loss.

I dealt with Angela over the phone to list the items that needed removal. She was kind, professional and efficient.

The two collection drivers, Jordon, and Darren, were of the same ilk. Sensitive to my loss, but very professional. They double-checked everything before moving anything, chatted as they worked, and were speedy and efficient.

I can't thank this company enough for its service. It is a paid for service of course, but they do it well, and in the case of bereavement, they do it with sensitivity.

I can't recommend them highly enough. Thanks guys!

15 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi Steve,

Thank you for taking the time to write us such a nice review, we are sorry to hear about your loss.

It means a lot to us as a company to hear that we could help you with your collection from start to finish, especially during such a difficult time.

Your kind words have been passed over onto Angela and the team, which I'm sure they will be delighted to hear.

Thank you for choosing Clearance and Clean Up.

Noté 5 sur 5 étoiles

Great help

I’ve hired their help twice now and both times they gave arrived and taken my items very quickly. Very helpful thank you

19 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi there,

Thank you for the 5 star review and for using us once again, we really appreciate it. We're happy to hear we could help you with your waste collection.

Noté 5 sur 5 étoiles

Nicky and Stuart were very pleasant

Nicky and Stuart were very pleasant, efficient, clean and tidy. I was extremely pleased with their work

20 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi Sally,

Thank you for taking the time to leave us a 5 star review, we're glad to hear we could help you with your waste collection today.

We have passed your kind words onto Stuart and Nikki, which I'm sure they will really appreciate.

Thank you for once again.

Noté 5 sur 5 étoiles

Well worth it for the stress relief.

I had a large and very heavy 3 seater sofa which I needed to dispose of. Had been worrying how to do it especially as I couldn’t lift it including getting it of the house and away. Found Clearance & Clean up through Google. Checked reviews and booked. Messed that up but spoke to them - sorted straight off. They came yesterday. They were brilliant. I had Shaun & Ben and when I use them again would love it to be them. Took them all of 10 minutes if that. They were mindful of my house - no scratches or damage. Straight out of door and away. Brilliant. Well worth the cost which I didn’t think was bad. Very happy to recommend and will certainly be using them again.

14 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi Adrienne,

Thank you for using our sofa removal service and leaving us a 5 star review, we're very glad to hear that we could help you with your collection.

As a company, we always strive to make the process as hassle-free by being respectful, prompt and efficient from start to finish, so thank you for your kind words.

Your nice feedback has been passed onto Shaun and Ben, which I'm sure they will be very happy to hear.

Thank you for using Clearance and Clean Up.

Noté 5 sur 5 étoiles

Rob and Dean were great

Rob and Dean were great! Quick and easy removal and friendly. 10/10

9 janvier 2026
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Réponse de Clearance & Clean Up Ltd

Hi Lucy,

Thank you for leaving us a 5 star review, we're glad to hear you had a good experience using our waste collection service.

We would be more than happy to pass your kind words onto Rob and Dean, which I'm sure they will appreciate.

Thank you for choosing Clearance and Clean Up.

Noté 1 sur 5 étoiles

rude extortionists

2 men arrived to collect soil and garden waste
they then cherry picked the bags and loaded 6-7 of the lightest
I had agreed 300 kg of waste to be removed
that is at least 15 , 20 kg bags, but more likely 20 bags as many were far less than 20kg.
they had no scales
they said they could only take 12 bags - far far less than the agreed weight.
I declined and asked then to offload the bags.
they refused ` we cant offload bags` really???!!!
so I had to do it. dangerous work.

I was repeatedly told to `shut up` when I asked for their scales and to off load 6 light bags.

extortion, basically. without scales, they wanted to charge me alot more, holding my waste as hostage.

fortunately I know ALOT about waste and disposal.

they target items they dispose of for free at recycling centres and drag their heels over heavier waste they get charged for, fact.

most people dont know that.

the supervisor called, she referred to me as sweetheart and told me she could tell the weight of a bag via a photo ( if I sent it to her) yes really!!!!!

when I objected to her logic, she put then phone down

terrible service.
you can order a 4 yard skip for 320£ and it can hold 3-4000 kg of waste!!!!!!, not a tiny 300kg load
again, most people dont know this.

really bad, rude, dangerous service

Dr Davey london

7 janvier 2026
Avis spontané
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Réponse de Clearance & Clean Up Ltd

Hi Dr Davey,

Thank you for your feedback. We are sorry that this booking did not proceed as expected.

Following a full review, it was identified that the service was booked incorrectly, which meant the collection could not be completed as planned. Our customer service team attempted to clarify and resolve the situation; however, a workable resolution could not be reached.

We issued a full 100% refund.

We regret that this experience could not be resolved despite our best efforts and remain committed to providing a respectful and transparent service to all customers.

Kind regards,

Lewis

Noté 5 sur 5 étoiles

What professionals

What professionals! 2 great guys arrived this morning to take 2 large sofas. Talk about making light work of the job. They took photos on arrival and leaving, after donning shoe covers, got the sofas out in record time. They were pleasant, professional and respectful of our property. I wouldn't hesitate to recommend this company, their order process, Angela who we contacted and those two great guys.

31 décembre 2025
Avis spontané
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Réponse de Clearance & Clean Up Ltd

Hi there,

Thank you for leaving us such a nice review, we're glad to hear you were happy with our sofa removal service throughout from booking on to the collection being carried out.

The team that completed the job for you was Jordan and Connor and we'd be more than glad to pass your kind words onto them, which I'm sure they will really appreciate.

Thank you for using Clearance and Clean Up.

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. Great customer service, efficient, very friendly, and very good value for money. Faultless really.

18 décembre 2025
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Réponse de Clearance & Clean Up Ltd

Hi Peter,

Thank you for the 5 star review and the kind words about our waste collection service, we're happy to hear we could be of help.

Noté 5 sur 5 étoiles

Nicky and Stuart did a splendid job

Nicky and Stuart did a splendid job. Very polite and helpful.

18 décembre 2025
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Réponse de Clearance & Clean Up Ltd

Hi Benjamin,

Thank you for leaving us a 5 star review, it's great to hear you had a good experience with the waste collection service carried out by Nikki and Stuart.

Your kind words have been passed on over to the team, which I'm sure they'll be happy to hear.

Thank you for choosing Clearance and Clean Up.

Noté 5 sur 5 étoiles

Nicky and Stewart were very polite

Nicky and Stewart were very polite, friendly and quick. I’ve just had fresh carpet done and they took off their shoes before entering to ensure they didn’t transfer any mud whilst disabling the furniture. Will defiantly be using C&C again. Thank yoi

12 décembre 2025
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Réponse de Clearance & Clean Up Ltd

Hi Sheryse,

Thank you for taking the time to leave us such a kind 5 star review, we're happy to hear we could help you with your furniture collection today.

As a company, we always strive to provide a polite, respectful and helpful service so to hear your kind words means a lot.

We'd be more than glad to pass your very nice feedback onto Nikki and Stuart, which they always appreciate receiving.

Thank you for choosing Clearance and Clean Up.

Noté 5 sur 5 étoiles

First class service

I needed to arrange for my mum to dispose of an old three piece suite and the council couldn’t collect for several weeks so I tried these guys. The online booking process was clear and simple and I arranged collection within a couple of days. Two very friendly guys, Nicky and Stuart, turned up in the allotted time slot and made short work of loading the furniture into their van before folding up the dirty wet cover for me, that we had used to prevent the furniture from getting soaked in the overnight rain.

8 décembre 2025
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Réponse de Clearance & Clean Up Ltd

Hi Mrs Wilkinson,

First of all, thank you for taking the time to leave such a kind review about our service.

We are really glad to hear you found the entire sofa removal process to be hassle-free and are happy our team could help.

Your kind words will certainly be passed onto Nikki and Stuart, which I'm sure they'll be pleased to hear.

Thank you for using Clearance and Clean Up.

Noté 5 sur 5 étoiles

From the booking contact estimate sent…

From the booking contact estimate sent efficiently
Arranged booking all was smooth on the date the Team phoned with eta the team Charlie and Dennis carried out rubbish removal polite and very professional
Will definitely use again
Chris

9 décembre 2025
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Réponse de Clearance & Clean Up Ltd

Hi Chris,

We really appreciate you leaving us a 5 star review on here, we're happy to hear you were satisfied with our waste company throughout.

One of our top priorities is to provide a professional yet polite service, so to hear your kind words means a lot.

Thank you for using Clearance and Clean Up.

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