Comdata Avis 43

This card is a damn scam everytime I go to use my card they charge me a fee of $1 and I know for a fact I have the correct pin # when I go to the ATM. I will be suing them for fraud because they are just taking money that I donated plasma for and literally almost passed out for like it’s inconvenient and I’m frustrated as hell. I am not donating plasma to get the money taken away from me. Oh And you can’t even do cash back at a Kroger’s or Walmart it will say not supported and then turn around and charge u a fee of $1. This card is a straight scam and I hate that the plasma place I go to uses their services.

Esta compañía tiene una pésima atención a nuevos clientes que hablan en Español. Está diseñada solo para trucking reguladas, por lo que te obliga a ingresar DOT. Demasiadas trabas para si quieres empezar tu negocio de transporte. No la recomiendo de ningún modo.

As a fleet owner, I’ve found Comdata to be extremely unreliable. The cards are very susceptible to fraud — even if you report an unauthorized transaction the same day it happens, they still charge your account. Getting reimbursed can take up to three months, and the process is unnecessarily stressful and complicated.

On top of that, phone agents rarely have the correct information, so you often have to call multiple times to resolve even simple issues. Email support is just as bad — responses can take days, and sometimes they never reply at all.

Even when you pay your balance on time consistently, they do not increase your credit limit. The fuel discounts are also very limited and not competitive compared to other options in the market.

Overall, the combination of poor fraud handling, terrible customer support, slow response times, and minimal benefits makes Comdata very difficult to rely on for fleet operations. I would not recommend it to any trucking company.

If I could give them a negative 100 rating, I would. I would NEVER recommend ANY COMPANY using them! This is basically a scam and your employees get cheated out of what you intended to reward them with, while this VERY UNETHICAL company steals the rest of the money with no notice. NOTHING on the card indicates fees, either at the time you use the card or on a monthly basis. Out of $100 he was given on two gift cards last year for Christmas, we used $50.00 and they took out $50.00 in fees. I have never seen any other gift card literally steal half of their value. When I called, I was told that because we tried to use the card for more that the amount on it, we were charged multiple "insufficient funds" fees. How can you be charged for "insufficient funds" on a gift card with a set amount of money? Every time I have done this in the past, they zero out the amount on the gift card and you pay the remainder of the transaction some other way. Also, they charge $2.95 for every month you don't use the "gift card". Never heard of this either. PLEASE avoid using this company!!!

The absolute worst company i have ever worked with in my 20 years of owning a truck company. Wouldn’t wish my experience with this mess of a company to my worst enemy. For your sake, do not waste your time with the false promises provided by comdata. The only time they will respond to you is when you sign up with them. It’s easier to get a hold of the president than to get a response for YOUR COMPANY MANAGER. If you disregard this review, good luck to you and your business.

-Best wishes, God bless you driver.

This Company is a SCAM. They charge u additional.50 cents to make a debit transaction and if it gets declined they deduct an additional 1.00$ on top of it every time. And no you don’t get any of the money back. They scamming ppl out of money. Worse card ever !!!!

The worst customer service. I currently have a fraud case. The driver admitted using the card fraudulently. I filed police report for criminal charges. Currently have court dates. Comdata denied my fraud claim. I contacted corporate, BBB. If to no avail, I plan to sue them. You’ll have to prove to me, you haven’t approved ANY other fraud cases. Why have a fraud department?

Called and certified a Comdata check for $ 947.42 . Typed correct number, Comdata repeated correct number . Money was removed from my card . Went to bank to cash the check. Was told check was not certified. I am calling this theft/fraud by Comdata . I considering filing a lawsuit against Comdata. Maybe start a class action lawsuit. I am sure there are others that have been short changed by Comdata. People At Comdata can not speak English. Also was asked for my social security number .

Back in June 2025, I had my card just stored on Facebook, without never no purchase. Than our the blue some scam company called "Nepula Witchpower" had sold $45 dollars off my card. I called there run a round maze customer service number and reported this; plus cancel my card with Comdata. A week later I got there replacement card from the Plasma center. Now this is Sept and received a email that the customer service idiots had refunded the money back on the stolen card in June. Smdh! No common sense not to put the money back on the reported stolen card. Correct process is supposedly put funds on my new card on file! I called them last week telling them to put the money on my new card and not the one reported theft on it in June.

Good morning over the weekend I was in Iowa and could not get fuel using either my prepaid card and credit card. I called customer support because it said I had the wrong drivers ID. They told me they could not help me because I didn't have the correct drivers ID, and to send an email to my account manager. I was stuck with no fuel when I had 800 on my fuel card and instead of customer service helping me they told me to send an email. Every time i call customer service they are more concerned with getting me off the phone than with solving my problem.

I would like to cancel both card because of the above incident.

I have been trying to get the hard earned little bit of money off this card it wont let me even get it off. I have tried direct deposit 2wice and now I have to call customer service i prefer not to do this its inconvenient. The only reason I have this card is because my employer's made it very easy hence i thought it would be like a preload card from the store you'd just reload. NO fees for random crap and YALL BASCIALLY HAVE MY MONEY HOSTAGE ATP! Will be off this card ASAP!

I have used Comdata/Fintwist Mastercard for 2 and a half years. I have had 3 cards compromised. On my 4th now. I have $490.11 in my acct but I can't get the money from them.
Been 3 weeks now and still getting the run around. Can't understand the Customer Service Reps and just keep getting lied to.
I NEED MY MONEY!!! quit being a corrupt company and do what is right! REDICULOUS

Added money to my other prepaid account after I donated plasma the money disappeared they gave me a fake ref number my other bank says it does not exist, i donated and never got paid , scam

Worst card in history. 100% no way to get cash without paying fee. Use as atm pin, fee. Everything is a fee. Its also mastercard which many mer hants dont use, Costco for example. Withdraw 20 bucks st atm that dont charge, dont worry this card will. Its basically robbery. This bank is nothing but crooks. 100% will never do business with them

I am paid for plasma by Octapharma with a Comdata card.

The fee structure is all encompassing and outrageous. Very predatory.

You can’t add it to payment processors like PayPal. It is classed as a prepaid.

The card doesn’t support Apple Pay.

The online portal looks to be from the 90s. In theory you can add a bank account to direct deposit into, but it just errors out.

The customer service is a horrendous maze. Corpay seems to own FINTWIST, and FINTWIST seems to own Comdata.

I’ve spoken to all three and every one of them points the finger at someone else.

The Comdata customer support was nasty, just some snide patronizing Indian guy who actively tries to make you feel like an idiot for even asking for help. Every time you ask something, he laughs a bit before responding, like he is correcting an idiot child.

I should also mention that during the customer support survey at the end, where you rate the service with the touch tone keypad, you can hear him still on the line making the selections for you. Slimy.

FINTWIST and Corpay were pleasant, but not necessarily able to help with setting up direct deposit.

It might be just me, but it feels like this experience I had was intentionally crafted to frustrate me into giving up so I’d just pay the fees.

Something like 50 cents for a purchase of any size. A soda out of a vending machine for $2 would effectively increase the price by 25%.

Appalling. You’d think collecting interest on deposited funds and ordinary invisible percentage-based transaction fees, charged to the merchant, would be enough.

The hidden fees are crazy with this card service. Debit card surcharges are illegal. the Durbin Amendment of the Dodd-Frank Wall Street Reform and Consumer Protection Act. They send your call to some Indian person not located inside of the United States trying to argue the laws of the United States. They also stated that all-point atms don't surcharge you but they do surcharge you. You bring up that all point is also surcharging you then all of a sudden the customer service representative says that they never advertised that all-point doesn't surcharge.

Comdata is, without question, the worst company I have ever had the misfortune of dealing with. They definitely illegally take money from your account. After 3 hours in their automated phone maze, I finally reached a person. I want everyone to understand that this is absolutely true: the customer service rep I talked to literally laughed at me and said "I'm not going to help you" as soon as I started speaking to him. Then he told me to f- off and hung up on me. This is not a legitimate business. It's a criminal enterprise.

Where do I start?, I’ve been working with the company for years and ever since I’ve started with them. They have used Comdata. They are the most complicated most non-making sense corporation that I have seen in my entire career as a professional truck driver and I’ve been out here for almost 20 years.. on a grand scale, if it was something that had to be done on paper sure and if it had time for things to process, it would make sense of what they do, But it seems as if they’ve taken the role into the civilian population and they are trying to be a corporation that handles typical every day drivers and employees that use this system of Comdata. If a Comdata check is written wrong or a mistake is made it takes almost an act of God and several people to intervene to correct the problem and several phone calls later back-and-forth that’s ridiculous. One cannot simply take money that is paid to you. That is your money and transferred to your bank account. You have to wait several days that is such an inconvenience.. Because if you need money right there and then it ain’t gonna happen on top of that 85% of the time their Comdata card somehow becomes magnetized or a magnetized and it’s useless. So many ATMs out here nationally don’t even recognize Comdata a card and they won’t work so if you have money that you immediately need, you can’t get to it. You always have to go to a bank.. And when you get to a bank, they may or may not treat you correctly because it’s a credit card, not strictly made out to me as a debit card and it has to be pulled out like a cash advance when you’re not advancing any money from anywhere it’s your money. I don’t think this corporation in my opinion should be out here. They should’ve stuck to million billion dollar accounts and stayed out of the civilian aspect of the business.

I am so fkn mad at this stupid company! They constantly tell me the wrong information! I swear none of them even know how to do their jobs! Right before christmas I had a scammer steal all of my money from me. I was hysterical. I looked down at my phone and by the time I realized it this person had stolen all of my money before I could even do anything! I call my bank to tell them and they tell me that it was under the name Javon Cross on PayPal. It wasn't under my PayPal account it was under his. I called paypal numerous times to try and get them to help me with this situation and they can't. Comdata told me I had to wait 7 days and call back to file a dispute so that's what I did. Today I got an email saying that they needed further information because I've used paypal before. ARE YOU FKN PPL STUPID?! it's literally not even under my name! I did not send this money and it was not under my account. It would be my name if I made these purchases! There is no reason that I should not get my money back whenever these purchases were not made under my name! Are you people seriously this lazy that all you look at is that it's from paypal and completely ignore the fact that these purchases were made under the name "Javon Cross"! It was devastating having all of my money stolen right before christmas! And of course this stupid card company can't help me with any of it because they are practically useless! Any bank would have immediately seen it wasn't me and given it back! But none of these people know how to do their jobs! Any time I call needing help with anything they tell me the wrong thing because none of them even know how to speak English let alone understand how to do their job!

This is a very cruel company and very unprofessional they just don’t care about their customer I have a reference number and a phone number that they provided me . Am calling is been 72 hours since is just going to voicemail . You can not even reach them . This card company should be close . They don’t care about their own customer situation . But the charge us whenever we do any transaction . I have submitted my dispute is been a month . They won’t even send me an email
Nothing . I Will not advice no one nobody to use this card company for any financial reason they are sucks unprofessional . Just don’t care about their customer . THEY DONT EVEN DESERVE ONE STAR