Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person. Then made some slight changes over the pho... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Extremely straightforward to arrange my renters content insurance,no jargon couldn't believe my luck!!! Compared to comparison sites which in my view is a total nightmare 😞 Good old Co op came to m... Voir plus
Lots of expensive admin fees! I tried to add a temporary named driver but the fees made it unfeesable. I switched vehicles and they bumped up the Premium way more then they competitors. Thats not prob... Voir plus
L'entreprise a répondu
No fuss, no problem. Straight forward & very competitive. I missed something & had to ring up but easily put right & would certainly recommend coop car insurance.
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Assurance auto
- Compagnie d'assurance habitation
- Compagnie d'assurance vie
- Compagnie d'assurance animaux
- Compagnie d'assurance voyage
À propos de Co-op Insurance
Écrit par l'entreprise
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Coordonnées de contact
Royaume-Uni
- coop.co.uk/insurance
4,4
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Everything was explained clearly and my questions were answered in a very understandable way.
Everything was explained clearly and efficiently
27 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very helpful staff member ,thoroughly…
Very helpful staff member ,thoroughly covered all details.
27 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi John
Thank you for your kind words, it’s great to hear you had a good experience with our team member. We look forward to serving you again in the future and continuing to provide you with excellent service.
Kind regards
Aysha
The advisor was very friendly and…
The advisor was very friendly and helpful top marks
24 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi Judith
Thank you for your kind words. It is great to hear of how our colleague supported you when you called. We look forward to serving you again in the future.
Kind regards
Aysha
No customer services?????
I have Coop home insurance. It's impossible to speak to someone on the phone ? To answer my queries on line I need a policy number which I cant find. So it's impossible to contact them to find my policy number . Absolute worst company services ever .
24 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Good afternoon
We’re sorry to hear you feel this way. We’d like to clarify that customers can contact our UK based phone teams during our opening hours which are Monday-Friday 8am-8pm, Saturday 8am-5pm and Sunday 9am-4pm. If you don’t know your policy number, our live chat team can also locate your policy using your personal details such as name and address etc. we appreciate your feedback and will continue to review how we make our contact options clearer.
Kind regards
Aysha
Very competitive & easy to complete.
No fuss, no problem. Straight forward & very competitive. I missed something & had to ring up but easily put right & would certainly recommend coop car insurance.
20 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi Malcolm
Thanks for taking the time to leave us a 5* review! We're pleased to hear you found the process straight forward and the price was competitive. Thanks for insuring with us.
Leanne
Professional attitude .
We weren’t sure about some aspects of our home insurance renewal, Emma guided us in a clear, polite and helpful way. Excellent service.
22 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi Chris
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided by Emma. Thanks for your positive feedback.
Kind regards
Leanne
Easy to renew and price has lowered.
22 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided and the quote offered is competitive. Thanks for insuring with us.
Kind regards
Leanne
Very efficient and useful
18 juillet 2026
Réponse de Co-op Insurance
Hi
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback.
Kind regards
Leanne
Talking to adviser very helpful and…
Talking to adviser very helpful and understanding.A pleasure to speak to somebody very informative
21 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi Michael
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback.
Kind regards
Leanne
Customer service
Spoke to a very helpful customer advisor who provided excellent advice and was very reassuring .
He listened to my concerns and reassured me that the cover I took out was appropriate for my needs.
8 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi Lesley
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback!
Kind regards
Leanne
Online Travel Policy
Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person.
Then made some slight changes over the phone, answered the phone promptly and agent very helpful.
So far very pleased but yet to make a claim!!!
18 juillet 2026
Réponse de Co-op Insurance
Hi Kenneth
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided and the price quoted was competitive. Thanks for your positive feedback.
Kind regards
Leanne
Easy to follow instructipns
17 juillet 2026
Réponse de Co-op Insurance
Hi Jacqueline
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process easy to follow. Thanks for your positive feedback.
Kind regards
Leanne
Great deal for a single trip .
Great deal for a single trip for a young 69 years of age , looking forward to my holiday in August with my Co-Op travel insurance ,only £19 who can ask for a better deal.
17 juillet 2026
Réponse de Co-op Insurance
Hi Sandra
Thanks for taking the time to leave us a 5 star review! We're pleased to hear the price quoted was competitive. Thanks for your positive feedback and enjoy your trip!
Kind regards
Leanne
Quick easy access effortless
Quick easy access effortless, few clicks and secured the cover docs transferred to email for future reference!
16 juillet 2026
Réponse de Co-op Insurance
Hi Paul
Thanks for taking the time to leave us a positive review! We're pleased to hear you found the process simple. Thanks for insuring with us!
Kind regards
Leanne
Straightforward to access and search…
Straightforward to access and search for quotations. After reviewing and comparing quotes CoOp was by far the cheapest and provided the cover I needed.
16 juillet 2026
Réponse de Co-op Insurance
Hi
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process straightforward and the price quoted was competitive. Thanks for your positive feedback.
Kind regards
Leanne
Revised contents cover for my 96 year…
Revised contents cover for my 96 year old mother who needed premium reduced. Very helpful person (Niki I think) who answered and help us achieve that.
18 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi Martin
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback!
Kind regards
Leanne
Best price out of five quotes
Best price out of five quotes. Simple, online and instant confirmation of cover.
Excellent!
15 juillet 2026
Brilliant they were very helpful and…
Brilliant they were very helpful and resolved my issue within minutes
Thank you
15 juillet 2026
Easy to follow instructions
15 juillet 2026
First time using coop for travel…
First time using coop for travel insurance,
Good price & cover
15 juillet 2026
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