My Dobermann was a healthy 4 year old when he was diagnosed with brain stem lesions caused by meningitis. His treatment involved intensive chemo sessions, scans and steroids, and gave him an extr... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I sorted my holiday insurance on line, which was easy navigate and the Silver insurance was just what I wanted and was within my price range. Unfortunately, I’d made a mistake with my email address an... Voir plus
To cancel automatic renewal is painful. I called them and they want you to enter all your details via the keyboard. They then proceeded to spend 10 minutes with a prerecorded message about themselves... Voir plus
For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Assurance auto
- Compagnie d'assurance habitation
- Compagnie d'assurance vie
- Compagnie d'assurance animaux
- Compagnie d'assurance voyage
À propos de Co-op Insurance
Écrit par l'entreprise
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Coordonnées de contact
Royaume-Uni
- coop.co.uk/insurance
4,4
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Forms straight forward to fill in and…
Forms straight forward to fill in and the price was the best from other holiday insurance companies. Bonus is as a member I was given a discount.
9 juillet 2026
Clear & honest policy
Simple to navigate website. No complicated or ambiguous questions. Straightforward, clear and honest policy with a great price.
9 juillet 2026
Always been with the co op for the dogs…
Always been with the co op for the dogs insurance, the last renewals were I thought a bit high so I spoke to them directly and with the help of a very helpful person she gave me a much better quote,
2 juillet 2026
Very competitive prices and it helps if…
Very competitive prices and it helps if you're a member I will be coming back next year if they stay competitive
7 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Difficult
Difficult to contact, to deal with to obtain information from. Tedious, problematical and excessively time consuming.
20 juin 2026
Avis spontané
Réponse de Co-op Insurance
Hi
Thanks for taking the time to leave us your review. We're sorry to hear you found the process difficult and time consuming. We will be in touch to discuss your concerns further.
Kind regards
Leanne
Helpful advisor
Helpful advisor, but automatic response before that was broken.
10 juillet 2026
Avis spontané
Great service
The system of getting me to an agent so efficient. The agent was excellent and very polite. Great service.
10 juillet 2026
Avis spontané
Réponse de Co-op Insurance
Hi Trevor
Thank you for leaving us a good review. It is great to hear of how our agent supported you when you called. We look forward to serving you again in the future.
Kind regards
Aysha
Very easy to understand.
8 juillet 2026
Easy to use web site
7 juillet 2026
Massive quote to change car or £50 cancellation fee
Having held a full, clean driving licence for over 35 years, and no accidents in over 7 years (last one was a non fault), the quote for my 64 plate car in October 25 was very competitive at around £270 for the year. However, when I contacted them to change my vehicle to a 19 plate car (similar spec) in June 26, the current underwriter would not quote and the 'cheapest' one came back at £1700!!!! No thanks = a £50 cancellation fee. Wondering if this is a ploy to charge fees rather than change policies. Got a new policy with another very well known company for £300.
24 juin 2026
Avis spontané
Réponse de Co-op Insurance
Good evening Louise
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
Sometimes when a change is requested to your policy, the amended details can be declined due to the underwriting criteria set by the insurer providing your cover. Where this happens we do look at alternative options such as providing you with a new quote though a different insurer from our panel of underwriters. We understand having to pay a cancellation fee in this situation can be disappointing, and we have passed your details across to the relevant team, who will be in contact with you to discuss your concerns further.
Kind regards
Aysha
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