Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

We stayed in such a lovely property and cannot fault the experience itself. I am not a fan of the dynamic pricing at the booking stage, however. We regularly book self-catering breaks and I have ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So easy to use and the team were very responsive to my questions. Will definitely be booking more holidays through Crabtree & Crabtree. A very wide selection to choose from. A very good process from b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Only the second time we have used Crabtree and Crabtree but would not hesitate to use them again. Easy to use website and booking system. Very helpful and keep you informed. The two properties both in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've had a lovely week in the Head Gardener's House at Floors Castle. The day we arrived it was my Mother in Law's 80th Birthday (and Alan our eldest sausage dog's 11th birthday). Our whole experienc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de maisons de vacances
  2. Service d'hébergement de vacances

Écrit par l'entreprise

Experts in escapes to the North of England & South of Scotland, nobody knows & loves this beautiful corner of the world quite like Crabtree & Crabtree.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Booking was a breeze and the details of…

Booking was a breeze and the details of the property were accurate. Very straight forward website and the layout was easy to follow.

22 juin 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you so much for your feedback. We are delighted to hear you enjoyed your experience with us and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

Efficient booking

I'd not heard of Crabtree & Crabtree but they proved to be a well-organised and reliable booking agent.

8 juin 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you so much for your feedback Philip. We are delighted to hear you enjoyed your experience with us and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

Great local company, so know the properties and area well.

They quickly sorted out some minor problems which we discovered when we arrived.

21 juin 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Dear Sue,

Thank you for your kind review. We are delighted that you found our service prompt and attentive.

We hope to be of assistance in the future.


Kind Regards,

Crabtree & Crabtree team

Noté 5 sur 5 étoiles

Crabtree and Crabtree have provided a…

Crabtree and Crabtree have provided a fab holidaying experience. I'd left a message saying "I'm lacto-and-wheat-intolerant so thank you but no thank you" for the hospitality basket - I was there last year so I knew what to expect - and I was touched and delighted that several yummy punnets of delicious local fruits were left out instead. That was a lovely treat - thank you!

11 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous experience

Fabulous experience, first time booking with C&C. The team were so helpful, friendly and quick to reply to any queries.
Very straightforward, no issues and will definitely book with company again.

23 mai 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you so much for your lovely feedback. We are delighted that you enjoyed your experience with us and look forward to welcoming you back.

Noté 5 sur 5 étoiles

The company seemed to have the best…

The company seemed to have the best selection of properties in this area.

8 juin 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you so much for your kind comment Susan. It is much appreciated and we hope to welcome you back soon.

Noté 5 sur 5 étoiles

Excellent service!

We have never booked with Crabtree & Crabtree before. From the initial booking to finally leaving the property we have been very impressed with the excellent service and communication we have received. I actually called into the office in Kelso while visiting to speak to one of the staff members to ask them to pass on our thanks for such a good service!

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

You wont be disappointed…

We have booked many cottages through Crabtree & Crabtree and every time we do, the ease of booking is evident. There are many companies claiming to look after each customer as if it as their own family but I can honestly say that we are blown away by the professionalism, care and detailed approach. Thank you again. We will always be back. F

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Always Good!

Crabtree & Crabtree are our first stop for self-catering accommodation as they always promote first class accommodation.

25 mai 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you so much for your kind words Phil.We are delighted to hear you enjoyed your experience with us and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

Lovely property

Lovely property, good communication throughout.

28 mai 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Dear Anne,


Thank you for your lovely review.

We hope to be of assistance again in the future.


Kind Regards,

Crabtree & Crabtree Team

Noté 5 sur 5 étoiles

From start to finish we were kept…

From start to finish we were kept informed of everything we needed to know from C and C even down to getting a text telling us our room was ready earlier than normal check in, faultless service

4 juin 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you so much for your feedback Michael. We are delighted to hear you enjoyed your experience with us and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

Simply the best!

We have used C &C for many years now and stayed in many of their properties. They never let us down, once again a very well presented outstanding barn conversion at west moneylaws, the old byre is of the highest standard, very well equipped and highly maintained. C &C are always helpful and knowledgeable, and there marketing and imagery is perfect. Thanks for another great break away!

24 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and easy to book

Very helpful and easy to book.
Lots of communication.

16 mai 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Dear Wilbur,


Thank you for your kind words!

We hope to be of assistance again in the future.


Kind Regards,

Crabtree & Crabtree Team

Noté 5 sur 5 étoiles

A seamless experience

The website is easy to navigate and the booking process was easy. I was kept up to date with any changes and the staff were happy to arrange an extra cot for the twins.

18 mai 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Dear Janet,


Thank you for your lovely review.

We are so pleased that you found the website easy to navigate.


Kind Regards,

Crabtree & Crabtree Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service , constant contact and very efficient

24 mai 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you for your kind words!

We hope to welcome you back soon.


Kind Regards,

Crabtree & Crabtree Team

Noté 5 sur 5 étoiles

Holiday cottages we keep going back to

We have booked with Crabtree and Crabtree staying in the cottages on the Milne Graden estate in Coldstream for a number of years and always get a fabulous service. They are very responsive to any queries and the booking process is always seamless. The properties are wonderfully presented and the photos are always a true picture of what we will find on arrival. We always have a fabulous holiday.

22 mai 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you so much for your feedback Alison. We are delighted to hear you enjoyed your experience with us and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

You can always rely on Crabtree &…

You can always rely on Crabtree & Crabtree to provide the best cottages, all of a superb standard and great descriptions and photos to help you choose the right cottage.

22 mai 2025
Avis spontané
Logo de Crabtree & Crabtree

Réponse de Crabtree & Crabtree

Thank you so much for your lovely feedback Barbara. We are delighted to hear you enjoyed your experience with us and look forward to welcoming you back again soon.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus