From beginning the process of building our own requirements on the website, various quotes were given depending upon our modifications, the team at Crane were always helpful and communicative. It... Voir plus
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Lisez les avis des autres
Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Voir plus
L'entreprise a répondu
The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process.... Voir plus
L'entreprise a répondu
I am not easily impressed by customer service these days. Frankly many companies in the UK are poor at it and at best pay lip-service to it, but Crane Garden Buildings are a class-act who consistentl... Voir plus
À propos de l'entreprise
À propos de Crane Garden Buildings
Écrit par l'entreprise
Bespoke Designs, Handcrafted for Life
At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard. Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.
Coordonnées de contact
Narford Road, PE32 1JA, King's Lynn, Royaume-Uni
- 01760 444229
- sales@cranegardenbuildings.co.uk
- cranegardenbuildings.co.uk
4,8
Excellent
479 avis
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A répondu à 100 % de ses avis négatifs
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choosing a summerhouse was so easy
choosing a summerhouse was so easy with the help and advice of Joanna Haines . We were never pushed to have one only helped . Sending us photos and very knowledgeable about what we would need with the space we had . The delivery and fitting team were fantastic too , highly recommend.
10 mai 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Julie,
Thank you for your five-star review. It's great to hear that you have received such a high quality service from Joanna and that you found the process of ordering your new summerhouse so straightforward.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Réponse de Crane Garden Buildings
Hi Paul
Thank you for your five-star review. It's great to hear that you have had a positive experience exploring our range of garden buildings.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
What Shed
From the start of what type of shed we required to actually deciding on the correct style your Agent took us through everything we needed to know. We couldn't have done this without help from such a knowledgeable
individual.
30 avril 2024
Réponse de Crane Garden Buildings
Hi Carol
Thank you for your five-star review. It's great to hear that you found the expert knowledge of our designer to play an integral part in choosing your new garden shed.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
The sales person was very knowledgeable…
The sales person was very knowledgeable polite and not pushy to make a sale. He explained everything and was clear on all aspects.
22 avril 2024
Réponse de Crane Garden Buildings
Hi,
Thank you for your five-star review. It's great to hear that you have had a positive experience exploring our range of garden buildings.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
V good as shal
22 avril 2024
Réponse de Crane Garden Buildings
Hi Mr Trafford,
Thank you for your five-star review.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
A good display
The display site has a large number of Crane products with a lot of different finishes and internal designs. All supported by a knowledgeable member of sales staff.
17 avril 2024
Réponse de Crane Garden Buildings
Hi David,
Thank you for your five-star review. It's great to hear that you found our show centre and designers helpful in discovering our range.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Choosing your shed design
We knew that we needed to renew our shed and looked at all the cheap options and then knew why they were cheap. It was then a matter of size and working with Joe at the office was great. He kept updating us on style and nothing was too much trouble as we altered our plans till we were happy and he therefore had a sale
18 avril 2024
Réponse de Crane Garden Buildings
Hi Peter,
Thank you for your five-star review. It's great to hear that you've had a great experience with our designer Joe purchasing your new shed.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Very happy with service from the salesperson
Very happy with service from the salesperson. She was very professional and friendly on her approach.
19 avril 2024
Réponse de Crane Garden Buildings
Hi David,
Thank you for your five-star review. It's great to hear that you've had a great experience purchasing your new garden building from us.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Very knowledgeable and informative…
Very knowledgeable and informative ‘team’ … kept fully up to date with delivery schedule etc.
5 avril 2024
Réponse de Crane Garden Buildings
Hi Mrs Leitch,
Thank you for your five-star review. It's great to hear that you've had a great experience purchasing your new garden building from us.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Esther Reynolds
Esther Reynolds, the salesperson at Nottingham was extremely helpful and knowledgeable. Ordering the shed was a straightforward process.
4 avril 2024
Réponse de Crane Garden Buildings
Hi Chris,
Thank you for your five-star review. It's great to hear that you have received such a high quality service from Ester and that you found the process of ordering your new garden shed so straightforward.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Quality shed
Quality shed, excellent installation team, timely, no mess.
20 février 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Richard and Alison,
Thank you for your five-star review. It's great to hear that you have had an excellent experience buying your garden shed from us.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
The product is worth the price.
Communication is a great asset of this company. Helpful & prepared to answer all queries. Fast & comprehensive replies.
23 mars 2024
Réponse de Crane Garden Buildings
Hi Muhamed,
Thank you for your five-star review. It's great to hear that you've received excellent communication from us, contributing to a positive experience buying your garden building.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Poor after sales service for such an expensive product.
I brought a 16' Superior shed in 2009 over ten years ago. It wasn't cheap. The bottom two T&G planks need replacing, I cannot source the exact size anywhere locally so asked for help in contacting their supplier presumably in Norfolk. This was their response:
Dear Mr Williams,
Thank you for your email.
Unfortunately our records only go back to 2014 and I have been unable to find your order. We have changed the spec of some of the timber we use. We would recommend contacting a local woodyard or handyman that will be able to fashion up some boards that are like the spec we have provided.
Needless to say they didn't provide any spec in their email.
12 mars 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Philip
Thank you for your review.
As your shed was purchased in 2009, we have since updated our shiplap board designs which means they would not be compatible with your shed. We would recommend taking a board to a woodyard for them to be able to replicate this for you in the correct lengths.
I'm very sorry we unable to help you further with this.
Kind regards,
Crane Garden Buildings
Great shed, careless customer service
We've bought a new garden shed and concrete base from Crane Garden Buildings in November 2023. Whilst we've found the quality of the shed itself excellent, we were very disappointed with the level of service provided by this company during the process of installing both the concrete base and the shed.
There appeared to be a lack of care during delivery and installation, and our floors, door panels, door frames scratched, architraves, and walls were all badly scuffed, floor tiles cracked, carpets dirtied.
The installers were unclear on what size concrete base they were supposed to install and we had to point this out to them twice, the second time when they've already made the shuttering to the wrong size.
For a premium price we have expected a premium service and have a smooth, stress-free experience. Based on this experience unfortunately we will not be recommending Crane Garden Buildings.
29 novembre 2023
Avis spontané
Réponse de Crane Garden Buildings
Hi Kristina
Thank you for your review and we are very sorry to hear that you feel there was a lack of care during the installation process from our team.
Our customer care team are looking into this for you and will be in contact shortly.
Kind regards,
Crane Garden Buildings
Good client service
7 février 2024
Réponse de Crane Garden Buildings
Hi Simon,
Thank you for your five-star review. It's great to hear that you've had a positive experience buying your garden building from us.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Polite helpful and knowledgeable staff
1 février 2024
Réponse de Crane Garden Buildings
Hi David,
Thank you for your five-star review. It's great to hear that you've had a positive experience buying your garden building from us and you found our staff to be helpful in the process.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Great service from Peter Jukes
Great service from Peter Jukes. Took the trouble to understand what we needed, found a good solution and followed up. T he anj you.
30 janvier 2024
Réponse de Crane Garden Buildings
Hi Christopher,
We extend our sincere gratitude for your glowing five-star review! Your positive feedback delights us, and we're pleased to learn about your excellent experience purchasing your new garden building from us with the assistance of our sales designer, Peter.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are committed to ensuring your continued satisfaction.
Best wishes,
Crane Garden Buildings
Thank you. Everything about working with Crane…
Everything about working with Crane Garden Buildings was excellent. I got all the information I needed promptly and I got very useful guidance without ever feeling I was under any pressure. Julia
30 janvier 2024
Réponse de Crane Garden Buildings
Hi Julia,
Thank you for your glowing five-star review. We are thrilled to hear that you have had an excellent experience buying your new garden building from us.
We hope you enjoy your new garden building and if there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Archie was very helpful
Archie was very helpful, knowledgeable and efficient. The whole process was very quick and easy.
30 janvier 2024
Réponse de Crane Garden Buildings
Hi Tom,
We extend our sincere gratitude for your glowing five-star review!
It's great to hear that you found our designer, Archie, to be so helpful in the purchase of your new garden building.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are committed to ensuring your continued satisfaction.
Best wishes,
Crane Garden Buildings
Réponse de Crane Garden Buildings
Hi Alasdair,
Thank you for your five-star review. It's great to hear that you've had a positive experience buying your garden building from us and you found our sales designer, Tim, to be especially helpful in the process.
If there is anything else we can help you with please let us know.
Best wishes,
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