From beginning the process of building our own requirements on the website, various quotes were given depending upon our modifications, the team at Crane were always helpful and communicative. It... Voir plus
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Lisez les avis des autres
Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Voir plus
L'entreprise a répondu
The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process.... Voir plus
L'entreprise a répondu
I am not easily impressed by customer service these days. Frankly many companies in the UK are poor at it and at best pay lip-service to it, but Crane Garden Buildings are a class-act who consistentl... Voir plus
À propos de l'entreprise
À propos de Crane Garden Buildings
Écrit par l'entreprise
Bespoke Designs, Handcrafted for Life
At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard. Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.
Coordonnées de contact
Narford Road, PE32 1JA, King's Lynn, Royaume-Uni
- 01760 444229
- sales@cranegardenbuildings.co.uk
- cranegardenbuildings.co.uk
4,8
Excellent
479 avis
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Quality product and quality service
Second to none. They may be more expensive than other options, but they are top quality and the customer service has been brilliant. Would highly recommend. We ordered our shed through Mike in the Trentham site. A brilliant experience!
25 juillet 2024
Réponse de Crane Garden Buildings
Hi Anthony
Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout your journey with us and that you are happy with your new garden shed.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Went through the options and explained…
Went through the options and explained what was useful instead of trying to sell a product we didn't need.
8 juillet 2024
Réponse de Crane Garden Buildings
Hi David
Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout the design process of your new garden building.
We hope that this continues throughout the process and you are pleased with the end result.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Garden Room
We purchased a garden office building (Holt) through Crane. Honestly the whole experience with them has been a 9.75 of 10, deserving of a 5-star review. The whole team is professional, kind and responsive, and there are a handful of really special individuals. They led me through the purchase phase and installation phase amazingly. There was a horrendous hiccup due to the faulty foundation a contractor I hired put in, and Crane and their team was there to solve in a way that was truly exemplary. Sometimes they were a tiny bit slow or not incredibly proactive, but that is splitting hairs. I add this small criticism just to accentuate how to truly excellent the experience otherwise was. The installation folks were also kind and professional.
9 juillet 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Alex
Thank you for your five-star review. It is fantastic to hear that you received an excellent service from us from start to finish. We hope you're enjoying your new Holt Studio.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
After writing a review crane garden…
After writing a review crane garden building contacted myself to offer a explanation of the john lewis contract with themselves.
This said they have offered to change the doors and complete the outstanding works.
I am waiting for a date for when this will be completed as the room is unsafe for use.
The customer services manager for crane was very helpful and we have agreed a solution.
John lewis on the other hand is a different matter as they are advertising a product that is not what crane supply.
I will post a another review upon completion
Roger Bright
3 juillet 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Roger
Thank you for your five-star review. We're delighted that we were able to help and come to a resolution.
We hope that this continues throughout the process and you are pleased with the end result.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Friendly and professional service
1 juillet 2024
Réponse de Crane Garden Buildings
Hi Brigitte,
Thank you for your five-star review. It's great to hear that the first stages of purchasing your new garden building have been positive for you.
We hope that this continues throughout the process and you are pleased with your new garden addition.
Best wishes,
Crane Garden Buildings
Crane Classic Shed
At all times, all staff were informative, patient, friendly and professional. From the local team, to Head Office to the fitting team. We fiddled and altered all the way, and Crane were very accommodating and made the whole process straight forward and easy.
The shed itself, is well made, solid, designed as requested, and looks great.
20 juin 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Duncan
Thank you for your five-star review. It is fantastic to hear that you you are pleased with the design and quality of your new garden shed and that you received a great service from us from start to finish.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Réponse de Crane Garden Buildings
Hi George,
Thank you for your five-star review.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Réponse de Crane Garden Buildings
Hi Andrew,
Thank you for your five-star review. It's great to hear that the first stages of purchasing your new garden building have been positive for you.
We hope that this continues throughout the process and you are pleased with your new garden addition.
Best wishes,
Crane Garden Buildings
Réponse de Crane Garden Buildings
Hi Neil,
Thank you for your five-star review.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Attentive but not intrusive sales…
Attentive but not intrusive sales staff. Clear pricing and options. Quality manufacture.
10 juin 2024
Réponse de Crane Garden Buildings
Hi Andrew & Dani,
Thank you for your five-star review. We're so glad to hear that you found our sales approach to be attentive and helpful. This is something we value highly and always strive to achieve.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Hopefully the goods will be as good as…
Hopefully the goods will be as good as the service.
Esther at Nottingham was very helpful and efficient.
Good follow up and clear details of how to proceed. Just awaiting the goods!
8 juin 2024
Réponse de Crane Garden Buildings
Hi Tim,
Thank you for your five-star review. It's great to hear that the first stages of purchasing your new garden building have been positive for you.
We hope that this continues throughout the process and you are pleased with your new garden addition.
Best wishes,
Crane Garden Buildings
Réponse de Crane Garden Buildings
Hi Michael,
Thank you for your five-star review. It is great to hear you have had a positive experience buying your new garden building with us.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Summerhouse The help I have had from Archie in…
The help I have had from Archie in sales has been very helpful and good. Waiting now for ground workers and then installation of my summerhouse. Will be able to do a review when everything is completed.
3 juin 2024
Réponse de Crane Garden Buildings
Hi Christine,
Thank you for your five-star review. It is fantastic to hear that so far you have received an excellent service from our designer Archie.
We hope that your positive experience continues until you have your new summerhouse installed in your garden.
Best wishes,
Crane Garden Buildings
Happy Customer!
The whole process from selecting my garden room through to the installation was effortless. Everyone involved was helpful and professional. The buildings are well-designed and built to a high specification. I would not hesitate in recommending Crane Garden Buildings.
26 avril 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi,
Thank you for your five-star review. It is fantastic to hear that you you are pleased with the design and quality of your new garden room and that you received a great service from us from start to finish.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
We visited Crane Garden Buildings…
We visited Crane Garden Buildings Nottingham to look at Summer Houses.
We received fantastic customer service from Esther, really good knowledge of the range of all of the Crane garden rooms on display.
Esther answered all our questions , mine more on the visual aspect , my husband had a few technical queries, all answered.
We really liked the Garden rooms on display , the quality was very good, and Esther’s customer service was first class, these two factors together made our decision to pick Crane Garden Buildings as the company we wanted to supply our Summer House.
29 mai 2024
Réponse de Crane Garden Buildings
Hi Ruth,
Thank you for your five-star review. It is fantastic to hear that you received such a high level of service from our designer Esther.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Quality Product which lasts the test of…
Quality Product which lasts the test of time.
We have just ordered a second Crane garden room as we moved house. The product is top quality and was still looking like the day it was built 6 years later.
Excellent customer service.
24 mai 2024
Réponse de Crane Garden Buildings
Hi Kara,
Thank you for your five-star review. It is fantastic to hear that you you can attest to the quality of our garden buildings and we are truly honoured that you have chosen a new Crane Garden Building to go in the garden of your new house.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
From start to finish- Excellent
From start to finish I have been very impressed with Crane Garden Buildings. The advice given by Rob during my initial enquiries at Burford Garden Centre was helpful and honest. Further to that, emails were always replied to by return and I was helped with the planning application process and provided with extra drawings. I was able to change my mind on the details right up until 2 weeks before delivery.
The actual installation was seamless - James and Lewis were incredibly professional, friendly, worked from dawn till dusk: Nothing was too much trouble.
21 mai 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Joanna,
Thank you for your five-star review. It's fantastic to hear that you have received such a high quality service from start to finish
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Potting shed
The whole team from salesman to builders were brilliant. Ty( sales and advice), Matthew (sales) Tanya(customer services), Chris, Rob (laid base), Mark and Sam (built the shed), were polite friendly, helpful.
Cannot speak highly enough of this company.
20 mai 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Mrs Rogers,
Thank you for your five-star review. It's great to hear that you have received such a high quality service from our team from initial purchase right through to the installation of your new potting shed.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
First class
The quality of the shed (from the superior range) is very good indeed. The company kept me well informed at all stages from ordering to installation and were very helpful in dealing with any questions I raised. In all, it was a very pleasant, hassle-free transaction.
9 mai 2024
Avis spontané
Réponse de Crane Garden Buildings
Hi Richard,
Thank you for your five-star review. It's great to hear that you have had a pleasant and hassle-free experience purchasing your new Superior Shed with us, it's exactly what we aim to do for our customers.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
Easy contact and a nearby show area…
Easy contact and a nearby show area giving me the opportunity to see the product.
16 mai 2024
Réponse de Crane Garden Buildings
Hi Jacqueline
Thank you for your five-star review. It's great to hear that you have had a positive experience exploring our range of garden buildings.
If there is anything else we can help you with please let us know.
Best wishes,
Crane Garden Buildings
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