Crane Garden Buildings Avis 

478
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am not easily impressed by customer service these days. Frankly many companies in the UK are poor at it and at best pay lip-service to it, but Crane Garden Buildings are a class-act who consistentl... Voir plus

Noté 5 sur 5 étoiles

We went to view Crane Garden Buildings at Hilliers Garden Centre in Hermitage, Newbury. The advice we received from Ty Beasley was first rate, there was never any hard sell, which we always find off... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fourisseur de construction de jardin
  2. Jardinerie

À propos de Crane Garden Buildings

Écrit par l'entreprise

Bespoke Designs, Handcrafted for Life

At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard.

Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).

We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

478 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(478)

76 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Excellent customer service

Exceptional customer service from Crane. Any issues post build were dealt with.
I can rely on Crane to provide ongoing support post-installation.
I am really pleased with my Summer house and look forward to using it next Spring/Summer.

1 juillet 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello Judith,

Thank you for taking the time to share your feedback and leave us a review! We’re really pleased to hear that you’re happy with your summerhouse and that our team were able to support you promptly with any post-build issues.

We hope you enjoy your summerhouse even more next Spring and Summer, and if you need anything in the meantime, we’re always here to help.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

The summer house / shed is lovely they…

The summer house / shed is lovely they ask where we want it. They were very helpful and told us how to look after it.
The guys that installed it were very polite and friendly.
Highly recommend the summer houses from them

17 septembre 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello Faye,

Thank you so much for leaving us a review! We’re delighted to hear that you’re pleased with your summerhouse and that our installation team were polite, friendly, and helpful throughout. We appreciate your recommendation and hope you enjoy your new building for many years to come.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

New deliveries hut

Good service from start to finish and a solid good looking building as a result.

27 août 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello David,

Thank you so much for your 5-star review. We’re delighted to hear that you received great service throughout and that you’re pleased with your new deliveries hut. We hope it serves you well for many years to come.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Where does one go for a new shed?

It was easy to talk and/or email with Sam at Cranes and she understood what I needed and it was very uncomplicated to choose a shed and, most importantly, the colour. An on site visit by her - even though it was raining - meant a proper assessment of the location. I am looking forward to the arrival of my new shed!

30 octobre 2025
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Réponse de Crane Garden Buildings

Hello Mrs O'Broin,

Thank you for leaving us a review, we're delighted to hear Sam was able to match you up with the perfect shed. We'll keep in touch throughout the lead-up to installation, and you can reach out any time if you need anything further from us.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

So far the service provided by Crane…

So far the service provided by Crane Has been excellent . The advice and guidance offered by Andrew Kellard based at Burford - has been exemplary !
In fact it was his friendly polite and genuine nature that actually convinced us to make the purchase - he is a real asset for Crane !

11 octobre 2025
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Réponse de Crane Garden Buildings

Hello Adrian,

Thank you very much for leaving us a review. We’re delighted to hear that you’ve received excellent service so far and that Andrew’s polite approach helped make your experience a positive one.

We look forward to continuing to provide great service through the rest of your journey with us.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Everything was explained clearly…

Everything was explained clearly regarding size options, extra features to add in and overall cost. So far believe Crane provide a value for money professional service with top quality products

29 août 2025
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Réponse de Crane Garden Buildings

Hello Ian,

Thank you for your feedback and 5-star rating. We'll keep in touch in the lead up to installation, but don't hesitate to reach out to us if there's anything further we can do in the interim.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Fantastic Archie

Archie Bathgate has been fantastic with me extremely helpful and knowledgeable, thank you Archie 5⭐️⭐️⭐️⭐️⭐️

29 septembre 2025
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Réponse de Crane Garden Buildings

Hello Melanie,

Thank you for leaving Archie a 5-star review, we're very pleased he was able to help you find what you were looking for.

We'll keep in touch in the lead up to installation, and look forward to seeing your new building installed soon.

All the best,
Crane Garden Buildings

Noté 4 sur 5 étoiles

Good knowledge of products and how to…

Good knowledge of products and how to adapt to our requirements

24 septembre 2025
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Réponse de Crane Garden Buildings

Hello Mrs Emms,

Thank you for leaving us a review, we're happy to have helped you find a garden building to suit your needs.

We'll keep in touch with you and look forward to seeing your building installed soon.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

I think the attention to detail and…

I think the attention to detail and availability of staff from our first (and only) visit to the site at Narford less than two weeks ago to making our first payments and eagerly awaiting a date for our garden study / studio to be erected.

What was particularly helpful was re-imagining the site after a very old and leaky shed had seen its way to the skip, and realising how the building could work so much better. Now we wait for completion!

25 septembre 2025
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Réponse de Crane Garden Buildings

Hello Hugh,

Thank you for leaving us a review, we're pleased to have helped you find what you were looking for.

We look forward to making the vision a reality and will keep in touch with you in the lead up to installation. If you have any questions, please don't hesitate to reach out.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Great product,Karen from the sales team…

Great product,Karen from the sales team was fantastic,explaining very simply the steps required through planning and purchasing of this great looking and well constructed product .

25 septembre 2025
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Réponse de Crane Garden Buildings

Hello Graham,

Thank you for leaving us a review, we're glad to hear Karen took great care of you.

We'll keep in touch and look forward to seeing your new building installed soon. If there's anything you need, please don't hesitate to reach out.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Archie has been very helpful in…

Archie has been very helpful in advising us.

10 septembre 2025
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Réponse de Crane Garden Buildings

Hi Neil,

Thanks for leaving a review, pleased to hear Archie is taking good care of you.

We'll keep in touch in the lead up to installation but if there is anything further we can do, please don't hesitate to reach out.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Quality buildings and service to match

I was really pleased with the quality of the garden buildings on display at the Trentham showrooms. There are a wide range of styles and for every style a multiplicity of options (sizes, colours, extras). Given this it is essential to have guidance and for this we were lucky to have Mike Gritt. He was very patient, producing five or six quotes over a month as we homed in on our final order. He was even good enough to come over and view our rather complicated site to make sure it was suitable. Both the Trentham showroom and our salesman were key to our choosing to purchase a garden office from Crane.

PS. A problem for Crane is their showroom is so difficult to find, hidden behind Trentham Garden Centre, so they are not likely to catch passing visitors to the Centre. Better signage might help?

11 septembre 2025
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Réponse de Crane Garden Buildings

Hello John,

We're delighted to hear Mike took such good care of you, thank you for leaving us a review. We'll look into the signage at Trentham, thank you for leaving this feedback.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Brilliant sales personnel

Very good product but your sales personnel were totally helpful. They made it their priority to get the right garden building for me, rather than a sale for the company. Always relevant questions to try and totally understand what I wanted and what would suit me as an individual.

29 août 2025
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Réponse de Crane Garden Buildings

Hello Margaret,

Thank you for leaving a 5-star service review. We're really happy to have helped you get the right building and look forward to seeing it installed.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Excellent product

Excellent product, supported by intelligent, well-informed customer service.

27 août 2025
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Réponse de Crane Garden Buildings

Hi David,

Thanks for leaving us a review! It is much appreciated.

If we can be of any further help, please don't hesitate to reach out to us.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

We have just placed our order for a lovely Crane potting shed

We have just placed our order for a Crane potting shed with Crane@Notcutts in Huntingdon. Anna was incredibly helpful and knowledgeable and guided us through the design process with ease - a site visit is planned within the week. Can’t wait for the finished product!

29 août 2025
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Réponse de Crane Garden Buildings

Hello Phillipa,

Thank you for leaving us an excellent review, great to hear Anna took good care of you. We look forward to seeing your new potting shed in use.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Brilliant Purchasing Experience

Absolutely brilliant purchasing experience, from initial enquiry through to placing an order, the detailed and prompt communication was excellent. This is the third order I have placed with Crane due to moving house and I would have no hesitation in recommending the company and their products. Archie in their Narfod office was great to deal with, and had no problems with producing various quotation scenarios. Whilst Crane is a premium product and price, it comes with premium customer service which is pretty exceptional these days. Looking forward to the delivery of my new shed.

29 août 2025
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Réponse de Crane Garden Buildings

Hello,

Thank you very much for leaving us a great review! We're really pleased you've had an excellent experience so far, and we look forward to seeing your new shed installed.

All the best,
Crane Garden Buildings

Noté 4 sur 5 étoiles

Romana answered my questions promptly…

Romana answered my questions promptly and patiently, staying after the time she said she had to leave by. SHe was knowledgeable about the options and the aspects of the design and pitfalls to watch out for.

17 août 2025
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Réponse de Crane Garden Buildings

Hello Chris,

Thank you for leaving us a review, and great to hear Romana went the extra mile to answer your questions.

We hope you continue to enjoy the process and look forward to seeing your new garden building installed soon.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Excellent help given by Jo

Excellent help given by Jo, who is obviously is very knowledgeable on what she sells. Rated excellent service. Thank you

23 août 2025
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Réponse de Crane Garden Buildings

Hello Anne,

Thank you for your five-star service review. We are very pleased Jo was able to help you with everything you needed.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

We had very good service at the Burford…

We had very good service at the Burford site and staff very knowledgeable.

18 août 2025
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Réponse de Crane Garden Buildings

Hello,

Thank you for leaving a review for us! We're delighted to hear our team at Burford took good care of you.

We hope you are happy with the rest of the process, and we're here if you have any questions.

All the best,
Crane Garden Buildings

Noté 4 sur 5 étoiles
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Réponse de Crane Garden Buildings

Hi Michael,

Thanks for leaving us a review! We'll keep in touch as your order progresses and look forward to seeing your new garden building installed.

All the best,
Crane Garden Buildings

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