Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Voir plus
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Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Voir plus
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The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process.... Voir plus
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I am not easily impressed by customer service these days. Frankly many companies in the UK are poor at it and at best pay lip-service to it, but Crane Garden Buildings are a class-act who consistentl... Voir plus
We went to view Crane Garden Buildings at Hilliers Garden Centre in Hermitage, Newbury. The advice we received from Ty Beasley was first rate, there was never any hard sell, which we always find off... Voir plus
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Écrit par l'entreprise
Narford Road, PE32 1JA, King's Lynn, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Exceptional customer service from Crane. Any issues post build were dealt with.
I can rely on Crane to provide ongoing support post-installation.
I am really pleased with my Summer house and look forward to using it next Spring/Summer.

Réponse de Crane Garden Buildings
The summer house / shed is lovely they ask where we want it. They were very helpful and told us how to look after it.
The guys that installed it were very polite and friendly.
Highly recommend the summer houses from them

Réponse de Crane Garden Buildings
Good service from start to finish and a solid good looking building as a result.

Réponse de Crane Garden Buildings
It was easy to talk and/or email with Sam at Cranes and she understood what I needed and it was very uncomplicated to choose a shed and, most importantly, the colour. An on site visit by her - even though it was raining - meant a proper assessment of the location. I am looking forward to the arrival of my new shed!

Réponse de Crane Garden Buildings
So far the service provided by Crane Has been excellent . The advice and guidance offered by Andrew Kellard based at Burford - has been exemplary !
In fact it was his friendly polite and genuine nature that actually convinced us to make the purchase - he is a real asset for Crane !

Réponse de Crane Garden Buildings
Everything was explained clearly regarding size options, extra features to add in and overall cost. So far believe Crane provide a value for money professional service with top quality products

Réponse de Crane Garden Buildings
Archie Bathgate has been fantastic with me extremely helpful and knowledgeable, thank you Archie 5⭐️⭐️⭐️⭐️⭐️

Réponse de Crane Garden Buildings
Good knowledge of products and how to adapt to our requirements

Réponse de Crane Garden Buildings
I think the attention to detail and availability of staff from our first (and only) visit to the site at Narford less than two weeks ago to making our first payments and eagerly awaiting a date for our garden study / studio to be erected.
What was particularly helpful was re-imagining the site after a very old and leaky shed had seen its way to the skip, and realising how the building could work so much better. Now we wait for completion!

Réponse de Crane Garden Buildings
Great product,Karen from the sales team was fantastic,explaining very simply the steps required through planning and purchasing of this great looking and well constructed product .

Réponse de Crane Garden Buildings

Réponse de Crane Garden Buildings
I was really pleased with the quality of the garden buildings on display at the Trentham showrooms. There are a wide range of styles and for every style a multiplicity of options (sizes, colours, extras). Given this it is essential to have guidance and for this we were lucky to have Mike Gritt. He was very patient, producing five or six quotes over a month as we homed in on our final order. He was even good enough to come over and view our rather complicated site to make sure it was suitable. Both the Trentham showroom and our salesman were key to our choosing to purchase a garden office from Crane.
PS. A problem for Crane is their showroom is so difficult to find, hidden behind Trentham Garden Centre, so they are not likely to catch passing visitors to the Centre. Better signage might help?

Réponse de Crane Garden Buildings
Very good product but your sales personnel were totally helpful. They made it their priority to get the right garden building for me, rather than a sale for the company. Always relevant questions to try and totally understand what I wanted and what would suit me as an individual.

Réponse de Crane Garden Buildings
Excellent product, supported by intelligent, well-informed customer service.

Réponse de Crane Garden Buildings
We have just placed our order for a Crane potting shed with Crane@Notcutts in Huntingdon. Anna was incredibly helpful and knowledgeable and guided us through the design process with ease - a site visit is planned within the week. Can’t wait for the finished product!

Réponse de Crane Garden Buildings
Absolutely brilliant purchasing experience, from initial enquiry through to placing an order, the detailed and prompt communication was excellent. This is the third order I have placed with Crane due to moving house and I would have no hesitation in recommending the company and their products. Archie in their Narfod office was great to deal with, and had no problems with producing various quotation scenarios. Whilst Crane is a premium product and price, it comes with premium customer service which is pretty exceptional these days. Looking forward to the delivery of my new shed.

Réponse de Crane Garden Buildings
Romana answered my questions promptly and patiently, staying after the time she said she had to leave by. SHe was knowledgeable about the options and the aspects of the design and pitfalls to watch out for.

Réponse de Crane Garden Buildings
Excellent help given by Jo, who is obviously is very knowledgeable on what she sells. Rated excellent service. Thank you

Réponse de Crane Garden Buildings
We had very good service at the Burford site and staff very knowledgeable.

Réponse de Crane Garden Buildings
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