Crane Garden Buildings Avis 

478
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am not easily impressed by customer service these days. Frankly many companies in the UK are poor at it and at best pay lip-service to it, but Crane Garden Buildings are a class-act who consistentl... Voir plus

Noté 5 sur 5 étoiles

We went to view Crane Garden Buildings at Hilliers Garden Centre in Hermitage, Newbury. The advice we received from Ty Beasley was first rate, there was never any hard sell, which we always find off... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fourisseur de construction de jardin
  2. Jardinerie

À propos de Crane Garden Buildings

Écrit par l'entreprise

Bespoke Designs, Handcrafted for Life

At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard.

Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).

We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

478 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(478)

76 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent Customer experience

Excellent Customer experience from the ordering through to delivery and installation. When a small error was spotted on installation (which I should have picked up on my order tbh) Crane customer services responded brilliantly and arranged a fix at no extra cost. The quality of the Superior Shed is outstanding as is the whole experience.

9 décembre 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello,

Thank you for the lovely review. We’re pleased everything came together well and that our team could quickly sort the issue for you.

Thank you again for choosing Crane, we hope you have many years of enjoyment with your Superior Shed.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Knowledgeable helpful advice

Joe was knowledgeable and very helpful. He did not try to up sell, but explained clearly what each option on the custom design meant. Looking forward to the installation stage.

12 février 2026
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Réponse de Crane Garden Buildings

Hello Kym,

Thank you for your wonderful 5-star review. Glad to hear Joe was helpful in guiding you through your custom design, we’ll be sure to pass on your kind words to him.

We look forward to supporting you through the installation stage and bringing your building to life.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Great customer service and quality

From the first time we visited Crane Garden Buildings in Brampton to the point where we were ready to make a decision (after several subsequent visits) we were met with friendly and very helpful staff.
We were provided with a lot of information in order that we could make an informed choice, and it is plain to see that the buildings are of good quality.

30 janvier 2026
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Réponse de Crane Garden Buildings

Hello Jill,

Thank you so much for sharing your experience and leaving us a lovely review. We were pleased match you with a quality building of your own, and we look forward to seeing it installed in your garden.

If you need anything in the interim, please don't hesitate to reach out to us.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Professional and knowledgable staff

Professional and knowledgable staff
Beautiful buildings

29 janvier 2026
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Réponse de Crane Garden Buildings

Hello,

Thank you for leaving us a review, we're very pleased you enjoyed our beautiful buildings. If there is anything we can do to support your garden plans then please don't hesitate to reach out to us.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Excellent service

Rosie Ginger is a great asset to Crane.
Very pleasant and informative without being too pushy.

31 janvier 2026
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Réponse de Crane Garden Buildings

Hello,

Thank you for your kind words, we're very pleased to hear Rosie gave you everything you needed. We'll keep in touch in the lead up to the installation of your new garden building, and if you need anything in the interim please don't hesitate to reach out.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Very responsive and helpful with all…

Very responsive and helpful with all queries

29 janvier 2026
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Réponse de Crane Garden Buildings

Hi Nick,

Thanks for leaving us a review. Pleased to hear all your queries were answered, we look forward to installing your new garden building soon.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Purchase of summerhouse

We had very good service from Ramona in Notcutts Tunbridge Wells and we have purchased a summerhouse there. She gave very detailed information about it and we’re happy to proceed with our purchase.

22 janvier 2026
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Réponse de Crane Garden Buildings

Hello Sue,

Thank you for leaving us a review, we're pleased that Ramona helped you find a summerhouse to fit your needs.

We'll keep in touch in the lead up to installation, but if you need anything further then don't hesitate to reach out.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Purchasing a summer house

Service from Jo was efficient and mst helpful

19 janvier 2026
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Réponse de Crane Garden Buildings

Hello Bridget,

Thank you for leaving us a 5* review! We're pleased to hear you were happy with Jo's service.

We'll keep in touch in the lead up to the installation of your new summerhouse. If you need anything, please don't hesitate to reach out to us.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Excellent support and follow up by…

Excellent support and follow up by Andrew Woodhouse. A very pleasant experience leading to placing an order. First class service.

6 janvier 2026
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Réponse de Crane Garden Buildings

Hello,

Thank you for leaving us a review! Very pleased to hear Andrew provided a first-class service. We look forward to working alongside you to bring your garden plans to fruition.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

We love our new garden building

We love our new garden building. The finish and quality is excellent. The whole experience of procuring the building was efficient and professional. Andrew Kellard who works in the Burford office was extremely knowledgeable and helpful. James and Tom put the building up over 4 days in horrible weather. They were always professional and did a fantastic job. I would definitely be happy to recommend Crane.

19 décembre 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello Tracey,

Thank you for your 5-star review. We’re pleased to hear how much you’re enjoying your new garden building! It’s great to know that Andrew, James, and Tom all contributed to such a positive experience. Thank you for choosing Crane.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Very professional

Very professional, knowledgeable and no hard selling. This will be my second Crane garden building so I know what I'm paying for and indeed I know the high quality I'll be getting.

A top brand

23 décembre 2025
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Réponse de Crane Garden Buildings

Hello Mark,

Thank you for your lovely review and for choosing Crane again. It’s always a pleasure working with returning customers who appreciate the quality that goes into our buildings.

Wishing you all the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

EXCELLENT service throughout!

Everyone was very helpful from choosing my garden room to installation. Have No negative comments to make whatsoever!

3 novembre 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello Anne,

Thank you so much for your fantastic 5-star review! It’s wonderful to know everything met your expectations, and we really appreciate you taking the time to share your experience.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Ordering was easy

Ordering was easy, we were kept up to date on timelines and delivery was excellent. On the day of delivery, team turned up, installed efficiently, with great attention to detail and kept disruption to a minimum.

30 octobre 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello,

Thank you for leaving us a 5-star review, we’re pleased to hear that you found ordering to be easy and communication was clear throughout. We really appreciate you taking the time to share your experience.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

We had great service at the Sevenoaks…

We had great service at the Sevenoaks branch: a really friendly and helpful team. Fantastic range of garden buildings on display and we had no trouble selecting a shed that was perfect for our garden. Any queries were promptly dealt with. The guys who fitted the shed were amazing! We would definitely use them again.

28 octobre 2025
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Réponse de Crane Garden Buildings

Hello Jenny,

Thank you so much for your fantastic 5-star review. We’re delighted to hear you had such a positive experience at our Sevenoaks branch, and that our installation team did such a great job. Thank you for choosing Crane, we would be delighted to help you again in the future.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Excellent company

From start to finish the purchase of my new shed was stress free.
Firstly the company representative who visited my premises gave me all the necessary information to enable me to make a decision on the type.of shed which would suit my requirements.
Thereafter any further details or information I required was dealt promptly.
Finally the actual election of the new shed was also dealt with efficiently on the agreed date.
I can highly recommend Crane Garden Buildings to anyone considering purchasing a new garden building.

28 octobre 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello John,

We’re really pleased to hear everything ran smoothly for you. Thank you for leaving us a review, and we appreciate your recommendation. We hope your new building serves you well for years ahead.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

It was an easy and straightforward…

It was an easy and straightforward exercise from start to finish with Crane’s keeping us informed at every stage of the process.
We are more than happy with the quality of the build and its appearance.
I would highly recommend Crane for garden buildings.

1 octobre 2025
Avis spontané
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Réponse de Crane Garden Buildings

Hello,

Thank you for leaving us a 5-star review. We’re please to hear you found our process was easy and straightforward. We appreciate your recommendation and hope you enjoy your building for many years to come.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

The Experience at Crane Tunbridge Wells…

The Experience at Crane Tunbridge Wells was excellent, the team have been extremely helpful and really wanted to help get the right building for our garden.

Their attention to detail was just as good and double checked everything.

22 novembre 2025
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Réponse de Crane Garden Buildings

Hello Ross,

Thank you for leaving us a review! Great to hear our team at Tunbridge Wells helped you find the right building for your garden. We look forward to seeing your project come to life.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Amazing buying experience

Amazing buying experience. Benjamin has done his utmost to ensure the purchase was the most suitable for my needs and even visited to verify the layout was correctly set up

30 octobre 2025
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Réponse de Crane Garden Buildings

Hello Nadia,

Thank you so much for leaving us a review. We’re delighted to hear you had such a positive buying experience and hope you enjoy your new building once it’s in place.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Buying from Crane buildings is what…dreams are made of

Buying from Crane buildings is what dreams are made of. We dream that the product looks like it does in the brochure. It does. We dream that discussing what our needs are will be understood and that our best options will be discussed . They were.
We also found the attention to detail by the team who erect the building quite amazing .
A big thank you also to Karen who kept us informed at every stage , visited the site and generally made us feel absolutely secure in our purchase.

18 novembre 2025
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Réponse de Crane Garden Buildings

Hello Robert,

Thank you so much for this wonderful 5-star review. We've shared your feedback with Karen, and we're delighted to hear how supported and reassured you felt throughout the process.

Thanks for choosing us for such an important purchase and we hope you continue to enjoy your new building for many years to come.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

A very professional company

A very professional setup. Everything about this process from initial discussions over the shed to installation and follow up ran smoothly, efficiently, and to time. At no time did we feel.pressurised by sales people and the precise timing of base and shed installion was our choice. The shed itself is solid and a quality product and we are very pleased with it.

26 août 2025
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Réponse de Crane Garden Buildings

Hello Julie,

Thank you so much for your 5-star review. We’re delighted to hear that every stage of your experience ran smoothly. We appreciate your feedback and hope you enjoy your building for many years to come.

All the best,
Crane Garden Buildings

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