Crown Gas & Power Avis 

Mohammed Sajid has been excellent at assisting me. his customer service skills were brilliant and went out of his way to help me with invoice information. returned my call, emailed me when he said he would.

Would recommend Crown Gas and Power just based on my experience of Mohammed Sajid, thank you

Natalie Knight has always been super helpful and provided me with quick responses!

Helen Pritchard was super helpful in assisting me. She is a shining example of how Crown and its employees are. Kind, communicative and very thorough with the work she does.
She ensured I got all the information needed to forward onto our clients as well as go out of her way to amend any issues the account in question had.

Helen has been fantastic in keeping in constant contact and providing me with updates during the transition process. 5/5 would recommend.

The speed of the responses by email from the team at Crown, particularly Emma Clark in the credit control team is amazing. Emma helped us resolve an issue in minutes. Excellent service.......

Helen Pritchard went above and beyond ensuring that my query was rectified quickly and efficiently. she was friendly and personable and a pleasure to deal with, a real asset to your company.

Good company to deal with from the start, particularly Mo their credit controller, good guy!

She resolved our query professionally and quickly. Responded to emails promptly which was amazing and the client was extremely happy with the outcome.
So refreshing to deal with someone who has excellent customer service skills.

Natalie Knight was brilliant. She resolved our query professionally and quickly by giving me a call to explain the misunderstanding and resolve the matter. So refreshing to speak to someone with excellent customer service skills.

Didn't contact me until 6 weeks in and then charging me extortionate rates. Don't reply to emails when asked about charges and lost more than £1000 now. Waste of money and time. Now sending threats of debt collection -- would avoid

Good communication between myself and Helen Pritchard regarding query on our account. All sorted very quickly.

Great experience with Mohammed Sajid from the Credit Control Department, super helpful!

I had a word with Mohamad I am one of the customer with crown gas really recommend him if you have any sort of enquiries he is very helpful in that Thank you so much Mohamad for your time and help .

I had an account problem where a recent payment I made was not recognised. I called the billing team and Mohammed Sajid handled the problem in minutes. The payment had not been properly allocated he found it and posted it to my account clearing the deficit. He then emailed me and told me it was done. Well done Mohammed 👏👏👏

This was such a smooth transition between managing agents and a site we manage with Natalie's assistance. Straightforward process with prompt responses, very easy and everyone is happy.

Mohammed: Was very helpful and cooperative to resolve our billing and new account queries that has been ongoing for a while with Crown Gas.His manners and attention to work in detail is beyond reproach.Thank you.

I like to have a person to talk to or deal with e mail and simply give meter readings to. Mohammed Sajid at the company fulfilled my expectations . Crown may not be the cheapest supplier but I think service is important.

Mo, is incredibly speedy in his replies and provides all requested with great updates,

Thank you Mo

Mohammed Sajid was very helpful in dealing with our query which has now been satisfactorily resolved.

Helen Pritchard has been most helpful and quickly answers any questions.