We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Voir plus
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Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the... Voir plus
Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Voir plus
Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....
À propos de l'entreprise
Écrit par l'entreprise
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Coordonnées de contact
14 Jasmin Close, HA6 1BH, LONDON, Royaume-Uni
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Really appreciate for the seamless and…
Really appreciate for the seamless and stress free booking experience! Always book my cruises with Cruise Monks, thank you guys xx
James was very helpful and explained…
James was very helpful and explained every aspect, giving advice where appropriate.
Everything is good and very promising…
Everything is good and very promising so far. Thanks
Very good and very professional and…
Very good and very professional and knowledgeable
Heather dealt with all my queries in a…
Heather dealt with all my queries in a very polite and professional manner. She kept me informed at all times and always responded to my emails in a timely and respectful manner.
The agent was very helpful and eager to…
The agent was very helpful and eager to provide the missing documentation. This arrived promptly as promised
EXCEPTIONAL AND FAST SERVICE
EXCEPTIONAL AND FAST SERVICE
CONTACTING YOY BY TELEPHONE IS VERY DIFFICULT MY QUERY WAS DEEALT WITH VIA E MAIL
Extremely knowledgable and…
Extremely knowledgable and accommodating. Nothing was too much trouble. We found that everything we asked for was sorted .
Would definitely recommend Cruise Monks. Give them a try-you will not be disappointed. This is my 3rd Cruise booked through Cruise Monks. Great people Don’t believe me?. Go on give them a try.
Dan was very efficient & helpful.
Booking and paying for cruise was no…
Booking and paying for cruise was no problem any administrate details or problems you are on your own

Réponse : CRUISE MONKS
Dan the cruise agent was very helpful…
Dan the cruise agent was very helpful and friendly, he was patient ,took all the details carefully and explained the itinerary in detail.
cruise booking
staff are incredibly helpful - and explained every aspect of the booking in detail - knew exactly what was included- before payment was finalized. Would highly recommend.
Booked again!
Once again, Dan helped and guided us to our second reservation with Cruise Monks. His ‘Customer Service’ skills are exceptional, taking time to answer questions and share his knowledge of the cruise packages on offer. Unlike many other companies, this friendly, informed and efficient attitude builds customer relationships - which, I’m sure, is exactly what Cruise Monks aims to do.
Great experience
Great experience. James was really helpful. He sorted out the whole itinerary and a few added extras. Having listened to my anxiety when arriving at the destination airport, James arranged our transfers to the first hotel so we could relax. So looking forward to our trip. Will definitely recommend Cruise Monk’s, and of course James.
I had a query regarding the holiday we…
I had a query regarding the holiday we booked for next February. A lovely lady called "LUCY" answered my email, she answered my email promptly "a few emails"and very courteous! Thank yoo Lucy 👍👍👍
Dan made us very welcome …
Dan made us very welcome and did us proud with helping us book a cruise
Excellent customer service
Excellent customer service. Cannot fault this company. Would definitely use them again after our cruise.
Great service and competitive pricing
Great service and competitive pricing
Quick with the email and lots to choose from.
Thanks
Dan
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