We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Voir plus
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Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the... Voir plus
Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Voir plus
Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....
À propos de l'entreprise
Écrit par l'entreprise
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Coordonnées de contact
14 Jasmin Close, HA6 1BH, LONDON, Royaume-Uni
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
4,9
Excellent
622 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I always get an excellent service and…
I always get an excellent service and the staff are very helpful.
Prices competitive.
12 décembre 2025
Avis spontané
Very helpful and responded very quickly…
Very helpful and responded very quickly with a solution.
11 décembre 2025
Avis spontané
What a lovely gentleman!
What a lovely gentleman!
Pleasant to speak to!
Kind and courteous!
Matter resolved quickly and effectively!
Well done James & Cruise Monks.
5 décembre 2025
Avis spontané
Very thorough and detailed explanation…
Very thorough and detailed explanation of what we were getting for our money. Friendly helpful and knowledgeable, James was an excellent agent!!
2 décembre 2025
Avis spontané
Incredibly helpful staff
3 décembre 2025
Avis spontané
Sam was grear!
Sam was clear, concise and quick but took trouble to go through various options and at no stage did I feel that I was being pudhed into anything.
29 novembre 2025
Avis spontané
James listened and advised swiftly and…
James listened and advised swiftly and appropriately. Professional manor. Very grateful that he called back today
29 novembre 2025
Avis spontané
Second cruise we booked with Dan.
Second cruise we booked with Dan,the first one more than met expectations and he was extra helpful with all the extra details. Booking the second cruise was so easy with him.
27 novembre 2025
Avis spontané
Very positive experience
Very positive experience. James was very helpful. Thank you
22 novembre 2025
Avis spontané
Most helpful advisor
Dan is a helpful, friendly and knowledgeable advisor.
Lots of tips and information as an experienced traveler understanding the holiday.
24 novembre 2025
Avis spontané
Excellent Service
Asked for a call back re a cruise enquiry.
James was extremely polite & helpful answered all my questions and I had quite a few . What I really liked was I was under no sales pressure. He closed the call with " enjoy the rest of your day"
Absolutely 💯 service 👏 👌
22 novembre 2025
Avis spontané
Excellent service with personnel who…
Excellent service with personnel who deliver a great booking experience
22 novembre 2025
Avis spontané
James was great
James was great - talked me through the entire trip, patiently answered all my questions so he made it really easy to book. Just a shame the company don’t take Amex as it was a surprise trip and the deposit is now on a joint card !!
21 novembre 2025
Avis spontané
Very helpful staff
Very helpful staff , never made my feel I was being a nuisance asking questions
17 novembre 2025
Avis spontané
Cruise Monks provide good value cruises…
Cruise Monks provide good value cruises and the staff are extremely helpful. You may have to be patient getting in touch sometimes but nothing is too much trouble. Highly recommended.
21 novembre 2025
Avis spontané
Great cruise offers
Great cruise offers, been following for 12 months, until found perfect cruise at perfect time of the year. Dan extremely helpful, spoken to him 3 times, so polite and knowledgeable. Helped rearrange flights.
18 novembre 2025
Avis spontané
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