We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Voir plus
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Lisez les avis des autres
Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the... Voir plus
Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Voir plus
Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....
À propos de l'entreprise
Écrit par l'entreprise
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Coordonnées de contact
14 Jasmin Close, HA6 1BH, LONDON, Royaume-Uni
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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So Good!@
Dan was excellent and very thorough advising on our cruuse booking. Not going till November, but all covered by Cruise Monks. Very confident we have received all the info needed. Highly recommend Cruise Monks. Mega thank you to Dan x
Dan was excellent fully explained the…
Dan was excellent fully explained the options and diffrent levels.
Taking a curuse evey year you have a certain level of understanding and dan was totally transparant and made us fully aware of the package and explained how to alter our flights and jow to request a higher deck.
Fantastic service
I spoke to their representative Dan and he was very polite, friendly and importantly listened to my questions before answering them fully. After the booking he called me back to say he had managed to increase my specialty dining package.
Asia cruise
Dan was great with his knowledge, telephone manor a great booking experience
Max is amazing, so friendly and helpful, we've booked two cruises with him now!🌅
Max is amazing, so friendly and helpful, we've booked two cruises with him now!🌞
Straight forward booking process
Straight forward booking process
Fast and informative throughout the booking.
Great Service very helpful
This is our first time booking with Cruise Monks and the service was excellent. Dan answered all our questions nothing was too much trouble. Got a great price and exactly the Cruise we wanted. Brilliant company definitely recommend
Best of Japan
Dan the sales person was very knowledgeable and professional. He also gave us a few tips about the cruise we booked. This is the second cruise we have booked with Cruisemonks and will definitely be using them again.
Dan went above and beyond
Dan went above and beyond in his approach to making the experience of booking the holiday as easy as possible and his advice was greatly appreciated
Fantastic service
Dan was very helpful and informative. He answered all of my questions as a first time cruiser and the booking process was very easy.
Dan gave a few cruising tips and made sure to tell me where to go for any advice I might need in the future.
All in all a very positive experience and I cannot wait to travel on this amazing adventure to several of my bucket list destinations.
Super e perience…
Speedy polite service full of all the relevant information
Great service
Dan was profesional, helpful and patient. He understood my requirements, offered suggestions and dealt with my request efficiently.
Thank you Dan
I arranged a call back with Dan for a specific time and he called within 5 minutes of that time, so that was refreshing. He clearly knew his stuff and was very helpful and gave sound advice. This will be my first cruise so his knowledge of the ship, procedures and the ports was invaluable.
Dan the agent is very efficient
Dan the agent is very efficient. He is so helpful and responsive to our needs. I would highly recommend him.
As always Dan gave excellent service
As always Dan gave excellent service - knowledgeable, professional and friendly
Thank you Lucy for your help
Thank you Lucy for your help. Greatly appreciated. Maureen
James was great super price ect well…
James was great super price ect well happy just disapointed in the time to get confirmation ect
NO PAGAR SI NO TE MUESTRAN PREVIAMENTE EL CONTRATO
Una vez que pagué la reserva, me enviaron el condicionado del contrato abusivo de lo contratado. Pedí antes la información y un email al que dirigirme pues telefónicamente solo atendían en inglés. DIJERON QUE SOLO SE PODIA HACER LA RESERVA TELEFONICAMENTE. Es un crucero q faltan aún 10 meses y tengo una enfermedad sobrevenida q me impide andar. No te aseguran el viaje y se quedan con lo abonado. Ojo para mi es un fraude y se aprovechan de la edad. Nunca hubiéramos contratado a tanto plazo SI NOS HUBIERAN MOSTRADO ESAS CONDICIONES NI COMUNICADO PREVIAMENTE QUE NO ERA REEMBOLSABLE.
James was very pleasant and gave me the…
James was very pleasant and gave me the quote quickly and efficiently. I asked about extending my trip to South Africa. I was very pleased when he told me I could.
We had a very good experience with…
We had a very good experience with Cruise Monks, Dan was very helpful, very professional and made everything very clear. We would definitely use Cruise Monks again and recommend to our family and friends.
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