We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Voir plus
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Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the... Voir plus
Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Voir plus
Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....
À propos de l'entreprise
Écrit par l'entreprise
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Coordonnées de contact
14 Jasmin Close, HA6 1BH, LONDON, Royaume-Uni
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
4,9
Excellent
621 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Such lovely people to deal with
Such lovely people to deal with. Answers all questions that are asked. Very informative about all aspects of cruising and travelling. Highly recommend this company.
7 février 2026
Avis spontané
Heather responded to a query
Heather responded to a query in relation to an existing booking confirmation and was able to retrieve details and forwarded them on promptly.
5 février 2026
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Great customer service!
Wendy was very fast to respond with comprehensive answers
3 février 2026
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Dan a wonderful cruise advisor
Dan is very knowledgable and this is the third cruise he has helped us with. Always available and efficient
3 février 2026
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My booking was dealt with without a…
My booking was dealt with without a hitch. Dan was very pleasant, professional and efficient.
2 février 2026
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Great cruises at great prices and…
Great cruises at great prices and excellent service as always from Dan
31 janvier 2026
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Dan helped us so much and gave us…
Dan helped us so much and gave us confidence to book our first ever cruise.
24 janvier 2026
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Hello my experience was fantastic to…
Hello my experience was fantastic to say the least. I can't speak highly enough of the company and especially Dan the member of staff we have been dealing with. I added my partner to the trip and Dan was able to sort this so quick and easy for us. Nothing was an issue for Dan to sort out for us.We are delighted with the service and can't wait for our trip in November. We will highly recommend your company for any of our friends for any trips going forward and we will also be back to use again.
31 janvier 2026
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This is the second cruise I have booked…
This is the second cruise I have booked with Dan. He is a pleasure to do business with and gave some very useful hints and tips to help me get the best from my trip. He goes above and beyond to find an acceptable deal. Thanks Dan
30 janvier 2026
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Dan was excellent
Dan was excellent, very efficient and knowledgeable, even remembered names of my friends who has booked earlier in the week.
29 janvier 2026
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Queries answered without 😂!
As usual, James was able to answer my queries straight away. More to the point he didn't laugh at a particularly silly query! I love Cruise Monks, and in particular, Dan and James. They are lovely!
29 janvier 2026
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Dan.has always put himself first and…
Dan.has always put himself first and satisfied all our questions..When the phone has been answered.Always have to wait to connect.30 mins the other day.in the end Dan phoned me.
26 janvier 2026
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Dan took us through all the info we…
Dan took us through all the info we needed. He was polite and never rushed our questions. He is a great asset to your Company.
18 décembre 2025
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Wendy was very helpful with my query…
Wendy was very helpful with my query and a rapidly fast reply, so what’s not to love.
26 janvier 2026
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Dan was helpful and knowledgeable.
23 janvier 2026
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First class service
I spoke to a gentleman called Dan who was very friendly and helpful. He explained everything clearly and was very efficient when it came to taking our details to make the booking.
23 janvier 2026
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Fab experience
Fab experience. A pleasure to use Cruise Monks again that are so helpful and friendly. The bonus is that the prices are exceptionally good.
21 janvier 2026
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I find that researching
I find that researching, booking and looking forward to our cruise is nearly as exciting as actually going on the cruise and Cruise Monks is a big part of that process!
21 janvier 2026
Avis spontané
So Good!@
Dan was excellent and very thorough advising on our cruuse booking. Not going till November, but all covered by Cruise Monks. Very confident we have received all the info needed. Highly recommend Cruise Monks. Mega thank you to Dan x
16 janvier 2026
Avis spontané
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