2 years with cyberpanel, i have using their cyberpanel with their 1click backup service, its working all good, and their support team is really good at it.
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Lisez les avis des autres
The panel works fine and does what it claims. The customer service staff are friendly and knowledgeable. My request took some time to get a response, but it was an unusual problem and had nothing to... Voir plus
CyberPanel tech team is highly active and having strong knowledge about server. They have provide technical support and guidance for start with cyber panel.
Not Recommended, I am stucked with Cyberpanel because of Hostinger VPS, i really regret it, No proper support, It works best only if you are a server end guru, only i have to pay to fiverr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
CyberPanel is the next-generation web hosting Control Panel.
Coordonnées de contact
1637 East Valley Parkway 1050 Escondido, CA 92027 United States, 92027, Escondido, Etats-Unis
- +17062066650
- support@cyberpanel.net
- cyberpanel.net
N'a pas répondu aux avis négatifs
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incredibly good and fast support
incredibly good and fast support
I got help within an hour
Everything is working now and I'm running my cyber panel, Incredibly skilled technicians
5 stars are not enough
/kasper
this company is the BEST
this company is the BEST the have single handily held my hand and shown me how to work there panel we are going on 30 replies and I have legit almost the entire panel working (we are still working out some issues on my end) but overall support is awesome they 100% deserve your business and are insanely cheap like this company just gets better and better and better overall 5 stars
It is a really good free alternative to…
It is a really good free alternative to CPanel, with great paid plugins too if you want more advanced things. The customer service, when opening a ticket, is fast and really helpful. I've been using CyberPanel for years and, even after having some hiccups occasionally, it was always a great experience. Easy to manage, always adding new features, helpful community and great customer service.
i have used cyberpanel for 6 years and…
i have used cyberpanel for 6 years and it just work best website/email self host software
Spammy company.
Spammy company.
They started spamming one of my email. I then contacted them using a second email and now they spam the second one too.
Their unsub link is useless, can't unsub.
Terrible
Honestly, my experience with CyberPanel has been terrible. I started getting marketing emails from them even though I never signed up for anything. I unsubscribed several times, yet the emails kept coming like nothing happened. I even contacted their support directly and got zero response.
What makes this worse is that I explicitly sent GDPR data-removal and objection requests, which they completely ignored. That’s not just bad practice — it’s seriously illegal under EU law. Ignoring consent and lawful data requests is a huge red flag. Very unprofessional and honestly concerning behavior from a company handling server software.
SCAM ALERT: Paid for Dedicated IP 5 days ago, ZERO delivery!
DO NOT WASTE YOUR MONEY ON CYBERPANEL SECURE VPN. This is a complete scam. I paid for a Dedicated IP service (Receipt #1668-6062) FIVE DAYS AGO, and they have failed to provision it.
I have reached out to their support multiple times, and they have completely ignored me while keeping my money. This is a textbook "misleading sale"—they advertise features they cannot or will not deliver. They are quick to take your payment but go silent when it’s time to actually provide the service.
I am now forced to initiate a chargeback through my bank. Avoid CyberPanel at all costs unless you want to donate your money for zero service. Disgusting business ethics.
Been using cyberpanel since 2022
Been using cyberpanel since 2022, It's been an awesome journey for me. Great support and community for a free panel and I still use them till date.
Email account
I have a issue with my email deliverability and they solved all everything . The admin and support team really did a great work. Their response is very fast. I never lack. Also also get knowledge and understanding in something we shared together when trying to solve the issue
The customer service is 12 out of 10
The customer service is 12 out of 10. Extract points on speed and informative response.
And I am a free tier user. For now. =)
Fantastic Support and free Panel
Have never experienced such detailed and prompt answers. They do their best to help you find a solution to any problem.
Charged after account closure and still waiting for refund
I had a very disappointing experience with CyberPanel.
I was billed twice, including a charge made after I had already been told my account and payment details were removed and that no further payments would be taken.
When I raised this through support, replies took days. Each time, I was assured the situation was serious and that both payments would be refunded. Despite multiple follow-ups, the refund has not been issued, and I am now out of pocket by more than $120.
What made the situation worse was receiving what appeared to be a series of template responses rather than real progress toward resolving the issue.
Based on my experience, I cannot recommend purchasing services here. I would strongly advise others to be cautious and to monitor their billing closely.
Unable to access human support
Since the Integration of Chatbot on the CyberPanel support, I have not been able to access a human support and their bot does not have the capability to handle specific tasks that requires human support.
For the past 10 days All I keep getting is sorry I understand your pain, we would forward your request to a human agent..
Comprehensive support & affordable prices!
As a beginner and hobbyist I have recently began using Cyberpanel VPS and running their panel on it. When using their vps you get access to all their premium plugins (when using cyberpanel on it) and receive fantastic support for their panel + plugins & the VPS server.
So far I have received amazing managed support that goes above and beyond for the price. Their ticket replies are always comprehensively detailed and if it is an issue they don't support directly fixing themselves they have still provided me advice and steps to take to resolve (ie 3rd party software configurations)
My host location uses more modern, high quality infrastructure such as EPYC CPUs, NVME SSDs and a 10GB connection)
They also offer additional services such as 9k/mo free Hosted emails (SMTP) which is perfect for hobbyists and micro / small business to use clean & trusted IPs that will reach the users inbox (not spam folder).
Overall Cyberpanel have created a fantastic affordable web panel and provide high quality hosting & support.
CyberPanel Support Exceeded My Expectations
This was my first time requesting support from CyberPanel Cloud, and honestly, at the beginning I was a bit hesitant because I did not purchase any paid service from them.
However, the experience turned out to be far beyond my expectations.
The support team was extremely responsive, knowledgeable, and helpful. They not only resolved my SSL issue on CyberPanel but also proactively checked all my domains, explained everything clearly, and helped secure all of them with Let’s Encrypt. The explanations were detailed, professional, and easy to understand.
What impressed me the most is that the level of support I received felt even better than what I usually get as a paid customer elsewhere. Truly outstanding and generous support.
Thank you CyberPanel Cloud team for the excellent assistance. Highly recommended!
Amazing &fast response
Amazing &fast response, always trying to find a solution to the problems i face, really recommends this new support
Moving away from paid control panels
Moving away from paid control panels, to a free one is always a massive risk!
Are they going to have the features I need? What kind of support can I get? Is the control panel even secure?
These were questions I asked myself when deciding to give Cyberpanel a try.
Installing it on a new VM on my server was a breeze, everything installed without an issue.
Though once installed I did have a couple of issues, so to answer one of the questions earlier, I emailed support, within 20 minutes of my ticket being opened, it was answered, my issue was fixed and everything was good to go !
Do I still have other issues? Yes, but I am talking with support to rectify these as we speak.
Are these issues something that will stop me from using Cyberpanel as opposed to the other paid for panels that are out there? Nope.
I will stick with Cyberpanel from now on.
Atendimento e Top.
Atendimento e Top.
Resolveu o meu problema rapidamente.
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