Exceptional customer service in the sales and Tech department and very quick to respond and solve the problem. They also helped me navigate the system etc and then set up the packages for me. I canno... Voir plus
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Lisez les avis des autres
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Voir plus
From our perspective a true measure of a business is how they engage with their customers but more importantly how they respond with issues arising after their purchase. I had purchased a DJI product... Voir plus
My experience with DJI Care was with my Inspire 1, which had a little accident that was covered, sent away and not for long and it was back to me like brand new. So well worth getting DJI CARE!! My L... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Coordonnées de contact
421 VICTORIA STREET, 3056, BRUNSWICK, Australie
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 36 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Happy customer, will be purchasing from again.
D1 Store offered competitive pricing by beating another store advertised price.
My purchase was processed quickly (DJI Air 3S), packaged extremely well to eliminate transport damage and arrived sooner than expected.
Customer service was quick to respond to my initial email enquiry (within 5 minutes!!!) and continued to keep me informed throughout the purchase process.
Overall, a very happy customer. I can recommend.
17 mai 2026
I have not been able to fly and I can't…
I have not been able to fly and I can't set it up to fly my phone is not compatible 😩
15 mai 2026
Great experience with the D1 Store…
Great experience with the D1 Store customer care team. I have not needed to use the Care Refresh service for repairs or replacements yet but I did need to reach out for assistence with activating and pairing the service and I recieved fast and comprehensive help which bodes well.
23 mai 2026
Avis spontané
DJI Mini 5 Pro Gimbal Stuck
After a crash the gimbal was stuck. D1 replaced the mini 5 pro drone for an attractive price in a short time. I am very happy with their service. Shipping was fast and communication easy. I’m fully satisfied with their service and can only recommend their service.
15 mai 2026
Great service.
Customer service team was fantastic. Item was shipped here fast and safe. Highly recommend. Ive used this store for all my drone purchases over the years.
24 mai 2026
Avis spontané
Good service
13 mai 2026
Fantastic Drone
The DJI Neo Flymore package is a fantastic drone, suitable for beginners and experienced flyers.
Impressive intelligence built into all components.
The motion controller is especially impressive as a natural human interface with the Neo drone.
Delivery on time
13 mai 2026
Bought a ex demo avata 2 from these…
Bought a ex demo avata 2 from these guys .arrived quickly and in great condition, had to organise care refresh but was easy and communication was great from D1 store staff . Happy flying 🙂
22 mai 2026
Avis spontané
Very happy customer
I came to the D1Store in Bondi Junction with a Mavic pro 2 drone that was not behaving. The staff were very helpful and friendly and the machine was sent off for repair after which I ended up receiving a brand new drone and controller for $234 dollars which was pretty damn good if you ask me.
12 mai 2026
Fantastic service from Trevor at Melb Central store!
Trevor at the Melb Central store was super friendly, welcoming, informative and down-to-earth in his customer service, knowledge and dealt with my warranty replacement very smoothly!
20 mai 2026
Thank you D1 Store
Thanks D1 Store, for quick shipment of my order for DJI Mavic 3 Pro propellers which I really needed. I highly recommend D1 Store for all your drone needs.
11 mai 2026
Good service
Good service. Quick post. Quick reply with questions. Good products.
19 mai 2026
Avis spontané
Fantastic service.
Fantastic service. Very good communication right throughout the whole process. And best of all, really good value for money. I was very impressed.
10 mai 2026
Shipping could have been done with…
Shipping could have been done with express shipping. Using standard shipping, it takes long time if the order is urgent.
8 mai 2026
I was a bit putout that the product…
I was a bit putout that the product needed ew batteries after 1.5 years. a $ 1000.00 doesn't seem like good value.
The staf were very helpful and courteous.
7 mai 2026
great product camera strap works great keeping one camera safe in bag while the other is being used and only needing a single strap
great product, reasonable delivery time
6 mai 2026
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