Exceptional customer service in the sales and Tech department and very quick to respond and solve the problem. They also helped me navigate the system etc and then set up the packages for me. I canno... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Voir plus
From our perspective a true measure of a business is how they engage with their customers but more importantly how they respond with issues arising after their purchase. I had purchased a DJI product... Voir plus
My experience with DJI Care was with my Inspire 1, which had a little accident that was covered, sent away and not for long and it was back to me like brand new. So well worth getting DJI CARE!! My L... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Coordonnées de contact
421 VICTORIA STREET, 3056, BRUNSWICK, Australie
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 36 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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This product looks better than new
2 mars 2026
Best vacuum cleaner
The ROMO cleaned the floor very well, it can be controlled by the APP easily, low noise and maintenance.
2 mars 2026
Very friendly staff and helpful with…
Very friendly staff and helpful with information and suggestions
2 mars 2026
good customer service
Have a typo in the delivery address, emailed to customer service team asking for amendment. quickly solved
2 mars 2026
Delivery was delayed however customer…
Delivery was delayed however customer service was excellent in sorting it out very quickly and also called to confirm that it was to be delivered asap
25 février 2026
Very helpfull and fast
25 février 2026
Great communication and helped me with…
Great communication and helped me with every step of my issue with care program.
6 mars 2026
Avis spontané
It took over two months to receive my…
It took over two months to receive my order. I contacted them after 6 weeks as they still did not give an ETA. They wouldn't upgrade to the latest version even though it was in stock, but said "oh we can give you an open box one if you want". Why didn't they offer that in the first place! Then a month after that conversation they still hadn't posted it, so I contacted again and they had it in the post the next day. No compensation or anything thrown in for the hassle.
24 février 2026
D1 store handles the warranty very…
D1 store handles the warranty very smoothly for us.
23 février 2026
Fast delivery
18 février 2026
Great service centre
They were easy to deal with and made dropping off my damaged Mini simple and stress-free. Communication was excellent from start to finish. I would highly recommend their services
18 février 2026
Hassle free ordering
Hassle free ordering. Delivered quickly.
Great performance from the product.
Can’t ask for more.
17 février 2026
Simpl fast and efficient service
Simpl fast and efficient service. Great communication.
15 février 2026
We had a damaged drone that we sent…
We had a damaged drone that we sent back and due to the cost of repair being too high they offered us an excellent price on swapping for a brand-new drone. Excellent service through the whole process and very fast turn around.
13 février 2026
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