I had a great experience with Daisy Made! The booking process was really easy and straightforward. Aime arrived on time, was very helpful and did a great job. I’m really happy with the service and hav... Voir plus
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Lisez les avis des autres
Our cleaner arrived on time, proceded to get right to the tidying and cleaning jobs in hand, very pleasant young lady, we were very pleased with her work
Jeanine was punctual; she arrived at the right time. She was very polite, a hard worker focused on deep cleaning in the cupboards; it was brilliant. I never complained. She also did a deep clean and r... Voir plus
The process of registering and booking a cleaner was thorough but straightforward. Our cleaner came on time, asked what our priorities were, did a good clean of the whole house and did more than her a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Station Garage, Hop Pocket Lane, TN12 6DQ, Tonbridge, Royaume-Uni
- 0203 137 2355
- hello@daisymaid.cleaning
- daisymaid.cleaning
4,6
Excellent
70 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Thank you Daisy Maid
I am extremely pleased with the service provided by the delightful Emma. Her work is exemplary and I look forward to her visits.
13 août 2026
Avis spontané
Réponse de Daisy Maid
Thank you Jacquie. Emma will be very pleased to read this, and we are glad her visits are something you look forward to.
The Daisy Maid team
Definitely worth a try!
Very satisfied with this set up! It’s early days yet but I am more than satisfied. Thank you Stephanie for your guidance.
Mandeep, after being shown around worked with confidence and competence!
I was very pleased with the results and I look forward to to her next visit. Thank you Mandeep!
11 août 2026
Avis spontané
Réponse de Daisy Maid
Thank you Jennifer. Confidence and competence is a great way to describe what we look for, and we will pass that straight on to Mandeep. Stephanie will be pleased too.
The Daisy Maid team
My cleaner Deborah was amazing very…
My cleaner Deborah was amazing very thorough, she even checked in after wards to make sure it was all ok. Advised to let me know anything I specifically wanted feel very happy with her and have asked to have her specifically.
4 août 2026
Avis spontané
Réponse de Daisy Maid
Thanks Leigh. Checking in afterwards is a really thoughtful touch and says a lot about Deborah.
The Daisy Maid team
Would Recommend
I’ve had a positive experience with daisy maid. Love my lady Leila - super positive and receptive to feedback. Reasonable hourly rates as well. Would recommend.
5 août 2026
Avis spontané
Réponse de Daisy Maid
Thank you. Being receptive to feedback is one of the things we value most in our cleaners, so it is great to hear that about Leila. Thanks for the recommendation.
The Daisy Maid team
Angelic
Angelic, did a great job for her first clean and hope will continue. I look forward to her coming back for ongoing work.
Thank you Angelic.
31 juillet 2026
Avis spontané
Réponse de Daisy Maid
Thank you for taking the time to leave this. Angelic will be pleased, and we hope the ongoing cleans continue to go well.
The Daisy Maid team
Very good communication
Very good communication - accurate accounting and good service
29 juillet 2026
Avis spontané
Réponse de Daisy Maid
Thanks Lawrie. Clear communication and accurate billing should be a given, so we are glad that is how you have found it.
The Daisy Maid team
Excellent communication, great cleaning
Great communication from day one from area manager Stephanie, and Claudia is fantastic - a very thorough cleaner who takes great pride in her work.
21 juillet 2026
Avis spontané
Réponse de Daisy Maid
Thank you David. Stephanie will be pleased to see this, and Claudia certainly does take pride in her work. Much appreciated.
The Daisy Maid team
Unsatisfactory customer service.
Unfortunately I had a really bad experience with customer service. I was contacted an unnecessary and annoying amount of times with time changes, admin errors, forgetting the agreed times, number of hours, cleaner changes from the office, plus a few cleaners called me who I'd never met before and weren't even booked in to clean for me.
I was overcharged too.
One of my t shirts was ruined from ironing and not bought to my attention.
The clean itself was very good, but my experience of the organisation of the service and customer care when dealing with a complaint was not a nice experience.
I did eventually receive compensation but I won't be using them again.
22 juin 2026
Avis spontané
Réponse de Daisy Maid
Thank you for this, and I am sorry. Repeated changes, admin errors and calls from cleaners who were not booked to attend add up to a poor experience, and being overcharged on top of that is not acceptable. I am glad the cleaning itself was good, but that does not make up for the rest.
I understand compensation was provided, though clearly the damage was already done. If you would be willing to talk it through, I would welcome the chance to understand where we went wrong. My email is redford@daisymaid.cleaning.
Redford, Director, Daisy Maid
Sparkling flat
Sarbjeet was punctual and polite and worked very hard to clean my flat. Particularly my hobbies room which had been neglected for sometime and was sparkling by the time Sarbjeet had finished.
Thank you Sarbjeet!
6 juillet 2026
Avis spontané
Réponse de Daisy Maid
Thanks Jan. A neglected hobbies room left sparkling is a proper result, and we will pass your thanks on to Sarbjeet.
The Daisy Maid team
I am extremely unhappy with the service…
I am extremely unhappy with the service I received yesterday. I have spent just under £100 with this company, not counting all the extra cleaning products I had to buy myself – and after they left, I still had to clean my whole house properly myself.
Liz was very rude, did not listen to a single thing I asked for, and the work was completely unsatisfactory. I am requesting a refund as soon as possible. As a parent of 3 young children, I cannot afford to waste money or be treated this way.
I will never be using this company again and have asked to be removed from their system entirely. Do not waste your time or money here.
14 juillet 2026
Avis spontané
Réponse de Daisy Maid
I am sorry this was your experience. Feeling unheard and then having to redo the work yourself is the opposite of what you were paying for, and I understand why you are upset.
I would like to look into the refund and the conduct you have described, but I cannot identify your account from this review. Please email redford@daisymaid.cleaning and I will pick it up personally. Your request to be removed from our system will be actioned either way.
Redford, Director, Daisy Maid
Great personal attention and efficiency
The personal attention, time and effort by the administrator at Daisy Maid was invaluable when I had a cleaning emergency. The cleaner who arrived at very short notice was punctual, efficient and a pleasure to have in my home. Daisy Maid have 400 vetted cleaners for one-off or regular visits. I am very pleased with the service they provide.
9 juillet 2026
Avis spontané
Réponse de Daisy Maid
Thank you Margaret. Cleaning emergencies are exactly when a service should prove itself, so we are really glad we could get someone good to you at short notice.
The Daisy Maid team
Our cleaner Kacey is very good
Our cleaner Kacey, and sometimes has Charon. with her, they are very nice, and do a good job
30 juin 2026
Avis spontané
Réponse de Daisy Maid
Thanks Monica. Lovely to hear Kacey and Charon are doing a good job for you. We will pass this on to them both.
The Daisy Maid team
Daisy Maid - Marianna
Marianna has been cleaning our house for several years and always does a first class job. We are very lucky to have her.
22 juin 2026
Avis spontané
Réponse de Daisy Maid
Thank you Jenny. Several years of first class work speaks for itself, and we feel lucky to have Marianna too. We will make sure she sees this.
The Daisy Maid team
Extremely professional clean
The diligence and professionalism were second to none as was the respect shown for the property. The clean process itself was thorough, and the results achieved were commendable. Thoroughly recommended
3 juin 2026
Avis spontané
Réponse de Daisy Maid
Thank you Nick. Respect for the property matters as much as the results, so it is good to hear both were there. Much appreciated.
The Daisy Maid team
Lauren went above and beyond
Lauren went above and beyond. She was thorough and respectful. A joy to work with.
9 juin 2026
Avis spontané
Réponse de Daisy Maid
Thanks Caryn. Thorough and respectful is exactly what we want to hear, and Lauren will be delighted with this.
The Daisy Maid team
excellent service
The lady that Daisy Maid sent was so nice and really cared about her work. An excellent clean from a very nice person
27 avril 2026
Avis spontané
Réponse de Daisy Maid
Thank you Anne. Someone who genuinely cares about their work makes all the difference, and we are glad that came through. We will pass your kind words on.
The Daisy Maid team
June is a great cleaner and does my…
June is a great cleaner and does my ironing. I love her work.
3 mars 2026
Avis spontané
Réponse de Daisy Maid
Thanks very much for this. June will be delighted to hear it, and we are glad she has the ironing covered for you too.
The Daisy Maid team
Avoid at all cost!
Avoid at all cost!
Clients are lovely
Was a cleaner - I was treated poorly!
Some staff let the company down, they don’t remember who works or who they send out then blame you for someone else’s mistakes
They are unprofessional and rude especially Liz
If you want poor quality work and poor customer service!
They told me they would do the references but I found out from referee there was no approach by them !
I’m an experienced housekeeper with versatile experience in domestic/commercial cleaning. I did the job well,
However they treat all
Staff poorly so can’t keep them !
23 janvier 2026
Avis spontané
Réponse de Daisy Maid
Thank you for raising this. Reviews from people who have worked with us matter as much as those from clients, and what you have described is not the standard we want to set.
I am not going to discuss an individual's circumstances in a public reply, but I would like to look into it properly, particularly the point about references not being taken up, which is something we should be able to evidence either way. Please email me at redford@daisymaid.cleaning marked for my attention and I will look into it personally.
Redford, Director, Daisy Maid
I have had 2 lovely ladies to clean for…
I have had 2 lovely ladies to clean for me Claire and Sarah .
They were professional caring and attention to detail excellent .I cannot praise them enough as they left my home sparkling .I would highly recommend them .They are a credit to the company
28 août 2025
Avis spontané
Réponse de Daisy Maid
What a lovely review, thank you Caroline. Claire and Sarah will both be really pleased to see this, and we agree they are a credit to us. Thank you for the recommendation.
The Daisy Maid team
Fast, thorough and friendly
Chloe came at short notice last week and provided an excellent first class clean. Fast, thorough and friendly.
Thanks
20 juin 2025
Avis spontané
Réponse de Daisy Maid
Thanks Justin. Short notice bookings are where we most want to come good, so it is great that Chloe delivered. We will pass this on to her.
The Daisy Maid team
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