The team at Deals Away were all friendly and helpful with our bookings. We had multiply flights to be arranged. They were especially helpful when we had a flight cancellation. We didnt want to pay... Voir plus
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Lisez les avis des autres
A positive experience from first day of enquiry. Oreahna and her team have provided me with a great service. Communication was regular and queries responded to very promptly. Updates provided on ev... Voir plus
Deals away dealt well with our concerns about payments and booking details for two very different people. They acknowledged our concerns re paperwork for a trip that we left a week early for. Pap... Voir plus
The people at DealsAway are very personable and a pleasure to deal with. In particular, Michael, who we spoke with initially and who was very responsive to all our questions. Then, after paying our de... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DealsAway.com is an Australian-based Online Travel Agency (OTA) offering amazing holidays around the world at prices almost too good to be true. Founded by the team who created Global Work & Travel, the world's leading 'work & travel' brand, DealsAway.com leverages over a decade of industry experience, technology and connections to curate your next holiday away at a great deal.
Coordonnées de contact
194 Varsity Parade, 4227, Gold Coast, Australie
- 1300 95 60 58
- social@dealsaway.com
- dealsaway.com
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A répondu à 66 % de ses avis négatifs
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Fiona was a pleasure to deal.
Fiona was a pleasure to deal with and made everything easy, which is what you want to happen. Fiona kept me up to date with any changes as they occurred and was helpful in answering my questions.
I even received an unexpected but lovely gift in the mail a few days prior to my departure. I'm hoping everything runs as smooth as the booking has when I get there.
Both Jaimie and Oreahna assisted in my…
Both Jaimie and Oreahna assisted in my initial interest and subsequent finalisation of my family holiday. My interaction with them reminded me of the professionalism and sincerity to make a potentially stressful exercise into a relax and stress free experience and I will surely recommend DealsAway to my friends and relatives.
Ellyse is a perfect travel consultant
Ellyse is a perfect travel consultant; polite informative and responsive to all our queries.
We booked two holidays with Ellyse, Croatia and The Blue Danube cruise and heaps of add on tours. Ellyse arranged all without problem and to satisfaction. Always followed up and always returned calls. Excellent.
Attentive & Responsive Service
Fiona was fantastic. She was prompt, patient, helpful, honest and thorough in her replies to all our questions. Most importantly, she showed initiative and great customer service when we couldn't book our places on a cruise and land package that had sold out. She then searched for an alternative one that was close to the original itinerary. Because of her, we were happy to proceed with the booking. Fiona is an asset to her company. Thank you!
Fiona was great
Fiona was my contact at DealsAway. She was professional and very helpful. She was available when I needed to touch base or clarify an issue. Booking with DealsAway was very easy and great value.
Fiona was my contact
Fiona was my contact. I had many questions related to my Douro River Cruise and she responded quickly. Nothing was too much trouble and she was always polite and generally detailed in her responses. At times she had to refer to her colleagues for answers ( I don’t expect everyone can be completely versed in all the deals on offer).
I did do much research myself- e.g. re space for luggage on the High Speed train and although assured no one had had any difficulty I found the carriage was overloaded with cases, blocking the passageway and my luggage was moved ( causing some concern). My advice is to sit with your luggage in view.
Thanks Fiona
Fiona the great travel agent
Interaction with Fiona was helpful and detailed with her responses
Timely with addressing issues raised
Exceptional customer service
Fiona provided my husband and I exceptional service when we chose to use Dealsaway for a couple of tours while we were in Italy.. the Communication with Fiona was open and faultless. A surprise gift of asprol was a real treat and thd lounges passes was sn added bonus...
Thank you, Fiona we can't was to head off on our Italian holiday ....
Starting the trip next week ,only can't…
Starting the trip next week ,only can't comment on that, however, I can comment on the excellent customer service received so far, every question was replied straight away. Staff very supportive and helpful, looking forward to the trip and will definitely book with deals away again. The aperol spritz sent before departure a really amazing gesture that was highly appreciated. Thank you 😊
16 Day Rome to Paris
A huge thank you to Ellyse who has been absolutely marvellous to deal with. She has been very patient with my multitude of questions. Always friendly and professional She managed to arrange my sister to join us on our trip last minute Thank you so much Ellyse.
Thanks very much Ellyse and the team…
Thanks very much Ellyse and the team at Dealsaway for arranging my overseas holiday within a short time frame and communicating so well .
my experience with Deals away…
my experience with Deals away especially with Fiona was outstanding very prompt in returning my calls and explaining everything about our tours if this holiday is as good as the service I will be returning to book my next holiday
Mr Graeme & Mrs Jennifer Liddelow (Perth)
It was my first time to use DeasAway and I admit I was a little hesitant.
When I spoke to Fiona the first time about what my clients wonted the knowledge of what she was selling to me was very professional of a person that knows how good the product she is selling.
Thank you also to other consultants that I had the pleasure to talk too about some of the query clarification.
I hope I'll have a further request for the products you sell.
Best Regards
Massimo Perotti
Travel Associates Australia
We hadn’t booked with deals away before…
We hadn’t booked with deals away before and were a bit hesitant as the price was really reasonable. Ellyse settled our fears and answered all our questions. We have been very impressed with Ellyse , checking in at intervals to ensure we were under control. We loved receiving the 4 bottles of drink as a pre curser to the trip. Most unexpected but very much appreciated. Can’t wait to start the trip in about 1 weeks time.
Ellyse was amazing
Ellyse was amazing. Great knowledge, especially with all the questions I had. We had an awful glitch in our travel plans and she was so concerned and helpful, ringing me with ideas that may help. Highly recommend her dedication to her work and clients. The tour was great as well.
Tour & River Cruise in Portugal
Just finished our Tour & River Cruise in Portugal. Ellyse from Dealsaway was wonderful to deal with from the booking stage up until we arrived. Very informative & answered all my questions easily. Always phoned to check up on us & make sure everything was ok. Trip was amazing & made new lifelong friends
Genuinely good deals
We were about to book a Douro River cruise direct with a cruise company but noticed the Deals Away ads online. Fiona was a pleasure to deal with and the savings we made on our Portugal trip - Douro River cruise and Lisbon - meant that we could upgrade to a balcony cabin and also book in for another tour - the 10-day Gems of Western Turkey. All this for the original price we had planned to pay for the river cruise. We cannot fault Deals Away - they delivered!
Good customer service
I dealt mainly with Fiona and Jon at Deals Away. Both were very helpful and responsive to my queries. I was happy that they provided me with a price that was cheaper than booking directly with Viking for my Mediterranean cruise.
GREAT COMMUNICATION
Constant communication when required and always received answers to my queries. Personal care from Ellyse either over the phone or via an email. Quick response when needed. Positive outlook.
Pre Holiday Assessment
I dealt with Sean with my initial enquiries and booking.
I found Deals-away to be informative and priced well.
I personally like that you can ring & reach someone directly and not have to put in an email request to have questions answered. I spoke to Sean several times before actually booking as I wanted to explore all options available within each package.
I'm now excited to undertake this venture which is due to leave in July.
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