DealsAway.com Avis 

126
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The team at Deals Away were all friendly and helpful with our bookings. We had multiply flights to be arranged. They were especially helpful when we had a flight cancellation. We didnt want to pay... Voir plus

Noté 5 sur 5 étoiles

A positive experience from first day of enquiry. Oreahna and her team have provided me with a great service. Communication was regular and queries responded to very promptly. Updates provided on ev... Voir plus

Noté 4 sur 5 étoiles

Deals away dealt well with our concerns about payments and booking details for two very different people. They acknowledged our concerns re paperwork for a trip that we left a week early for. Pap... Voir plus

Noté 4 sur 5 étoiles

The people at DealsAway are very personable and a pleasure to deal with. In particular, Michael, who we spoke with initially and who was very responsive to all our questions. Then, after paying our de... Voir plus

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 29641656877

  1. Agence de voyages

Écrit par l'entreprise

DealsAway.com is an Australian-based Online Travel Agency (OTA) offering amazing holidays around the world at prices almost too good to be true. Founded by the team who created Global Work & Travel, the world's leading 'work & travel' brand, DealsAway.com leverages over a decade of industry experience, technology and connections to curate your next holiday away at a great deal.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(126)

69 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely fantastic service from Jaime…

Absolutely fantastic service from Jaime in assisting us with booking our river cruise. She was incredibly patient, answered all our questions, and made the whole booking process so smooth. Friendly, helpful, and genuinely cared about making sure everything was perfect. Highly recommend!

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

First time booking was a pleasant experience

Ellyse made it easy for me to book my trip with DealsAway as I had not heard of them before. She patiently answered all my questions and concerns.
She is a true professional and is easily contactable. If I have to leave a message she will promptly return my call. I’m due to start my trip in Portugal in a few days . I received all my paperwork including vouchers in a timely manner.
What I like most about Ellyse is her cheerfulness and pleasant personality. Nothing is too difficult for her.
I hope to return from my trip with a positive review.

21 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

11 Day Portugal and Douro Valley Tour

Communication with Ellyse was good. She explained the cruise and got back to us promptly with details. She and Krystal managed our booking well and made it a positive experience. Tickets and vouchers arrived by email a couple of weeks before the trip. We were a little disappointed that transfers between the elements of our trip were not included in the package and, as we had booked some months in advance, could not remember if this had been explained to us or not. All together it has been an enjoyable trip.

10 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

4 day Melbourne tour

Ellyse,
Was wonderful And so helpful.
She keep us in the look and was patient when changed dates and duration of trip to Melbourne.
The wine tour was sadly cancelled by vendor and she quickly reorganised something close to original.
The Melbourne tour of the markets was wonderful and informative.

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Just for the service alone we won’t…

Just for the service alone we won’t travel with anyone else. Jon and the team are amazing from start to finish organising you the best holiday ever. The team even reach out once your home to make sure you had a wonderful time. We will always use Jon and his team for our holidays. Cannot recommend highly enough.
Thanks guys. Till next year…….

13 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service
Ellysse was pleasant to communicate with as she was patient, friendly and responds with queries quickly. Going through the travel booking process was like a walk in a park. I highly recommend Ellysse as a travel agent. Will update about the experience post travel soon.

12 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Ellyse was very knowledgeable in…

Ellyse was very knowledgeable in organizing our trrip to Canada
and was very patient and helpful with our phone calls and questions.
Thank you Ellyse it was a pleasure dealing with you and would highly recommend you to anyone wanting a trip planned.

7 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Wanted the money first up but didn't deliver

Wanted the money first up but didn't deliver on what we paid for. They ask for additional money when accomodation adjustments are needed. Its not what you pay for. We had Orehana as our deal maker and her communication and organisation wasn't up to scratch. We got to our accomodation in bali and it was booked for the wrong date which we had to pay for additional to stay. We had multiple issues before hand with our accomodation aswell. Don't book with deals away. If I could give no stars I would.

6 mai 2025
Avis spontané
Logo de DealsAway.com

Réponse de DealsAway.com

Thanks so much for your feedback, we’re really sorry to hear your experience fell short of expectations. At the time of your booking, availability was limited, so we worked to secure you an upgraded room at no extra cost. Our Deal Maker kept you updated every step of the way, and while there was an error on the booking date, we moved quickly to fix it.

We’ve confirmed with the hotel that any charges you faced on arrival will be reimbursed, and we truly regret any stress or inconvenience this caused. Please know we’re taking your feedback seriously and using it to strengthen our processes.

We’d love the chance to make it up to you and show you just how good a DealsAway holiday can be.

Noté 5 sur 5 étoiles

7 Day Cambodian Cutural Discovery

Ellyse made our travel experience to Cambodia seamless. From our first discussion to communications before we left, Ellyse was engaging, helpful and informative. We would use DealsAway away and her services again on future travels.

19 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Italy by rail trip

Currently on the Italy by rail trip and everything has gone smoothly to plan. Ellyse & the team have been easy to deal with & all pre-trip queries were answered promptly either by phone calls or email.

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Travel Agent

The agent we dealt with, Ellyse, was thorough, courteous and very helpful. She helped us sort out a package that should provide us with a great holiday.

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

It was a pleasure dealing with Ellyse…

It was a pleasure dealing with Ellyse and her colleagues. They were always on hand and the attention to details and my requirements was handled with great efficiency. I would highly recommend Deals Away and the staff members.

10 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Prompt, knowledgeable and friendly service.

Nothing is too much trouble for Ellyse and her colleagues. She spent a great deal of time finding us a cruise matched to our needs. Any questions were answered promptly and with a friendly demeanour. As we had not travelled for quite a few years, Ellyse and her colleagues were incredibly knowledgeable about the latest travel tips. After the trip we will be able to review our experience and make suggestions.

20 janvier 2025
Avis spontané
Logo de DealsAway.com

Réponse de DealsAway.com

🥰

Noté 4 sur 5 étoiles

Sri Lanka- Fiona travel agent and Ranil guide/ driver

Fiona was very good in answering my inquiries swiftly and solving all our issues. We had a wonderful holiday, so much was included in our price. Sri Lanka is an amazing place to visit. We had our own personal guide/driver and when other experiences were included, he made sure that we had a guide just for us. Couldn’t have hoped for a better guide/ driver we always felt very safe. Tipping is essential though for these guides, it might be good to warn. Accomodation was reasonable and adequate for our needs. Could be better but for the price not we were not unhappy.
Thank you Fiona/Ranil

4 mars 2025
Avis spontané
Logo de DealsAway.com

Réponse de DealsAway.com

🙏

Noté 5 sur 5 étoiles

Fiona was very helpful and friendly…

Fiona was very helpful and friendly when dealing with us, she kept in touch throughout the booking to give us the information we needed. Thank you Fiona, looking forward to have a great holiday that you help us booked. Much appreciated. Dom & Carlos

20 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fiona from Deals Away

Fiona from Deals Away has been fantastic. She has done an amazing job organising everything from the beginning to the end. Everything goes on smoothly and every time I enquire something, she is always there to respond and provide assistance. My husband and I are hoping that the actual holiday will be as wonderful as how the organisation has been done for us. Thank you very much, Fiona!

28 décembre 2024
Avis spontané

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