Designed By Memories Avis 131

TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have ordered from them several times and loved the canvases I received. But I ordered one in May 2024 and haven’t received it yet. I’ve emailed them several times with no response. There is no ph... Voir plus

Noté 1 sur 5 étoiles

Order placed and credit card charges on 5/22/2024. Emailed customer support several times in June 2024 for status. Was told “issues with third party” and offered to have order re-done or a refund.... Voir plus

Noté 5 sur 5 étoiles

The watercolor print that Designed By Memories did for us, turned out perfect. We thankfully received it on our daughter Trista's birthday which was her present. The picture of my granddaughter ho... Voir plus

Noté 5 sur 5 étoiles

Was looking for a unique wedding gift idea to accompany a cash gift. Felt that a Designed By Memories portrait would be perfect. A watercolor canvas was created from one of the couple’s business trip... Voir plus

À propos de l'entreprise

  1. Marchand d'art

Écrit par l'entreprise

Your memories made into artwork.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Beautiful!

Beautiful work! I have one of our engagement photo and one of a wedding photo of us. Be cautious when ordering a *sized* print that you aren't ordering just a digital photo. I made this mistake.

19 août 2023
Avis spontané
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Réponse de Designed By Memories

Hi, Jessica!

We understand that you may be confused with why we offer sizing with digital files, but that is because the artwork has to actually be made. It wouldn't make sense to create artwork that's only 1 inch by 1 inch then send it over to you since these artworks are NOT scalable. They need to be made in a specific size since our artists are actually making them.

This is why we offer sizing for digital, so you can have a specific size that you can have it printed it. All the prices for the digital are the same, but sizing is different as it takes different amounts of time to create a 30x40 artwork than it does an 8x10.

But I will say that our customer support rep should have NOT responded like that. Jillian has already been let go due to this behavior and we are ensuring that no other customer support rep EVER responds like that to our customers!

Noté 1 sur 5 étoiles

Stay away from this company it’s a…

Stay away from this company it’s a scam. I have asked for a refund 3 different emails. I have not received my order all I get is excuses. This company is BS Big Rip off.

19 juillet 2023
Avis spontané
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Réponse de Designed By Memories

Please send us your order number!

Noté 5 sur 5 étoiles

Captivating Watercolor Masterpiece!

Rating: ⭐⭐⭐⭐⭐ (5/5)
I'm thrilled with my purchase! The artwork's beauty is truly captivating, and it looks just as wonderful in person as it did online. The brushwork creates a stunning piece that brings a touch of artistic charm to my space. I'm impressed with the quality and overall experience. Highly recommended!

1 août 2023
Avis spontané
Noté 1 sur 5 étoiles

I should have read the reviews before…

I should have read the reviews before ordering from these criminals! How dare they prey on the emotions of people who recently lost their beloved pet. After one month of no communication my order is canceled by them after informing them a charge back would be initiated if not answered.

14 août 2023
Avis spontané
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Réponse de Designed By Memories

Please send us your order number!

Noté 1 sur 5 étoiles

Unresponsive customer support

Unresponsive customer support.

Scammers.

1 août 2023
Avis spontané
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Réponse de Designed By Memories

Please send us your order number! We respond to all customer inquiries in 24 - 48 hours, so if you did not hear back from us, then your email service provider has most likely blocked or bounced our emails.

Noté 1 sur 5 étoiles

My order came defective and all I get…

My order came defective and all I get from Jillian Benson is,excuses. I offered to send my order back for repair and she didn't acknowledge it at all! The original picture I sent to them, is not defective in any way. I will never order from this company again!!!

13 juillet 2023
Avis spontané
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Réponse de Designed By Memories

Hi, Bobby!

We're so sorry about the experience you had with our customer support rep. Could you reach out to me directly at my email: steve@designedbymemories.com

I'll have this issue fixed for you!

Noté 4 sur 5 étoiles

The portrait was amazing

The portrait was amazing! We love it! My only complaint is their communication. They did email to confirm the order, then silence. I knew it could take 5-7 business days, but there were no updates. I finally requested an update. That same morning, I found it at my door. I was SO surprised. I had no idea that it had been finished or shipped out. Would have been nice to have been kept in-the-know.

27 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

The best ever!! If there were 10 star reviews I would…

If there were 10 star reviews I would choose that. That’s what they deserve!! From the beginning the customer service was exemplary! Then the canvas “painting” came. I cried happy tears. The picture was of our first 2 dogs together!!!! So beautiful!! I ordered a portrait of my best friends grandchildren for her birthday! Order with confidence!!

17 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Company!

I have ordered twice from this company. I have been extremely happy with both orders. Their communication and customer service are top notch. I will definitely order again.

28 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Made an order, no response.

Made an order and haven't heard from them since!! Send 2 emails to their support office and a 3d note via their "Contact Us" page. No response. Plan to contact my credit card company. 🤬🤬

16 juillet 2023
Avis spontané
Logo de Designed By Memories

Réponse de Designed By Memories

Hi, Robert!

I checked with our team and it seems you sent us these 3 emails all within the past 48 hours. Please do keep in mind that our website and automated emails state that you will receive a response from a rep in 24 - 48 hours, so we are still within the response timeline that was shown/provided to you.

I am seeing that a customer support rep did reach out to you already, so please check your spam folder if it's not in your main inbox.

Noté 5 sur 5 étoiles

Picture turned out awesome

Picture turned out awesome , love it!
Just took about a month which is understanding , a lot of detail and talent that brought the picture to life!

21 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

A Beautiful Memory of My Pet

This company took the photo I sent, which was slightly blurry with a not-very-nice background, and turned it into the most beautiful watercolor print! It is everything I had hoped for, and they sent me a preview picture so I could be sure it was the way I wanted it, before it was bought and paid for. They are quick, honest, and reliable, and if I ever need another nice picture I will certainly be ordering from them! I love my watercolor and I would do it again in a heartbeat. Thank you so much for helping me.

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Monty the stallion

I had a picture of my stallion done. As usual, any pictures of my horses have tee posts and hot wire in them. I took a chance, and this company did not disappoint. They created A beautiful portrait, with out all the ugly distractions. I will definitely have my other horses done.

22 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

They did a beautiful job recreating the…

They did a beautiful job recreating the photo I sent into a water color. I got it as a gift for my son for Father’s Day. He and his wife loved it! I plan to get more for other family members and friends. Thank you!

21 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

BEAUTIFUL!

Oh my goodness! I took an old photo of my daughter and her husband and Designed by Memories replicated it in the most beautiful way! It will be a wonderful keepsake memory for their anniversary! The order arrived in a very timely manner, also. Thank you!

21 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Even better than I expected!

I just received my order and was even happier than I expected. This will be a great remembrance of our dog, who passed away in December. I am so happy with the process, customer service and fast delivery. I would highly recommend you give this company a try. You will be glad you did!

19 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Absolutely beautiful!

I ordered a canvas picture for my mom of her and her two brothers who recently passed away. It was beautiful! The detail in the picture, the colors, everything looks absolutely beautiful. Even shipped in a nicely secure box. Definitely a family keepsake. Amazing artwork

14 juin 2023
Avis spontané

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