Dixon Commercial Investigators Avis 123

These guys are crooks. They will promise all sorts of things on the phone trying to get you to sign up for their services. Then after the contract is signed, it's very difficult to get anyone to answer emails. They are very misleading in what they promise you. I was specifically told the fees I paid would cover any potential paralegal costs should I proceed to file a small claims court case. I knew the court costs would be extra. But when I went to file claim, I was told the paralegal fees are not covered. They also completely misled me about their collection fees. I don't know how anyone would give this company a good review. Don't be fooled !! they haven't gotten a single dime for me.

Had a great experience with the staff at Dixon Commercial. All the employees from the account manager to the customer service rep were very very helpful & dealt with me in a professional manner from start to finish. I was able to recover the overdue accounts in a timely manner & I am very pleased with the results.

I recommend using dixon if you have money owed to you. They make it easy

We have been using Dixons service for over 10 years. There website makes it easy to submit accounts and recover money from deliquent accounts

Recently my mother passed away. She owned a wedding dress store and had over 60 clients who had been ether given credit or who had still to pay. After word spread to her clients about her death many attempted to take advantage of this but not paying or trying to convince me (the new owner of the dress shop) that they had already paid, to spite the fact that there was absolutely no record of the payment. On the other hand some of my mother’s clients who had heard that she passed away and had ordered dresses but not paid for them decided not to go through with the order, the problem here was they had agreed to buy the dresses and my mother had already ordered the material – and this material is unique and expensive.
I was taking over my mother’s business and finding it very hard as my cash flow was severally interrupted by the people who didn’t want to pay the bills they owed and by people backing out of agreements that they made. My mother had built this dress shop up from nothing and it was a very successful business that was about to die.
I found out about Dixon Commercial Investigators through a business program that I am in for women in business they suggested I call Dixon and see if there was anything they could do.

At first it all sounded too good to be true. But as I really did not want my mother’s dream to die I took the chance and became a member with them. Nothing happened the first 2 months and I thought nothing would but about 10 weeks after becoming a member I started to receive cheques and still have to this day. Most of the people who owed and were trying to trick me that they had already paid my mother have now paid and the people who were trying to back out of the orders that they placed if Dixon Commercial Investigators could not get them to pay for the full balance of continue with the order they got them to at least cover the cost of the materials that my mother had already ordered.
In short I would not be in business today if it were not for the services of these guys.

The sales rep was really helpful in getting me to understand that write offs don’t need to equal never seeing my money again. They can go after them and the money can be collected.

We rely on DCI to recover our money. They do an amazing job and gives us nothing to worry about.

I am the manager for hotel in Kingston and we often have clients who stay with us leaving us credit cards with small or no available balances on them when these people check out and we attempt to charge their card gets declined.

Although we have their driver’s license or some form of government issued identification it can still be a very expensive process to track them down and then hopefully get money out of them. Unfortunately most of the time these people stay for only one night and the costs of tracking them down and collecting from them I’ll greater than the one night stay at our hotel.

Since we’ve been in operations 1993 we have allowed these people to get away with this. It was not until last year when a Gwen from Dixon commercial investigators found us and explained to us all options.

We were informed about the skip tracing program this is where using little bit of information Dixon commercial investigators would track down the people who skipped out on their bill. We then had the option to call them ourselves without having to submit the account to them for collection this of course saved us time and money to mention nothing about the fact that we did not have the resources to track these people down.

Once we track these people down if they were still unwilling to pay we now submit our files to Dixon for collections with rates as low as 10% it is now worth it to track down these one night stairs who skip out on that bill.

I would like to let all hotel managers bed and breakfast managers know the value that they can get out have a membership with Dixon commercial investigators

I am an accountant and as an accountant, Tax season is a very hectic time for my staff and I. Unfortunately when people come in off the street to get their taxes done my receptionist can sometimes be given false addresses and Phone numbers for people. This of course would be no problem except I have cornered the market so to speak on file now and pay later taxes. So many of my customers are one offs and need to get their taxes filed but cannot pay until they get their return. With False Info it can be impossible to try and collect. This is when Dixon Commercial Investigators come in to play, They can get every shred of information on my customers with just a Social Insurance Number … Witch of course if the one piece of information I have that I know to be true. I would recommend the Skip Tracing Services That they provide to anyone who needs to fine their delinquent account holders.

Thumbs up, been in business 61 years!
Best collection agency!

I would totally recommend Dixon Commercial because of their great work on collecting our accounts.

There was this dentist emergency that my husband incountered about a year ago, and we could not afford the work but he had to get it done anyways.

Stupid us we thought that the dentist would be understanding and allow us to pay it off overtime. But no they demanded all the money immediately. The cost of the work was over three thousand dollars. We sent in ten postdated cheques of three hundred dollars each and they actually roped them up into little pieces and nailed it back to us with a letter threatening to send us the Dixon commercial investigators.

This terrified us we had never had a problem with our credit before we didn't know what was going to happen next.

Thank goodness they did submit us for collections as our collection agent rebeca from dixon commercial was more understanding of our situation then our dentist. We were able to do the payment plane if three hundred dollars a month and rebeca was able to convince the dentist to stop and revers the interest.

I wanted to write this review because it is not commen for a collection agency to act like that and I think that they should be commended.

Im reviewing Dixon Commercial Investigators to commend them on their exceptional Collection skills. Our Collector has continually provided us with excellent results on some very difficult accounts that we felt would never be collected.

Would not recommand the company to anyone. Was promis the moon and they do not deliver on their promises.

Been a Member in good standing for years now and I have always been happy. Although Dixon Commercial does not always collect every file I trust that the ones that they do not collect on are truly "Non-collectable". I suspect that the people who are complaining about them are judging them on just one experience witch is not really fair. Many things can make you files non-collectable.

I bought membership with Dixon to collect my debtor. I have 2 file for them are collecting right now.
When I bought membership they told me that Calgary has their office that you saw above but when I bought it and they told me every thing only CATHARINE , ON. This location is not exit.
As membership contract they will received fee by % they collected
I sent them to collect my tenant on Mar 9, 2017 amount $1300( rent+$20/day late rent), but on Mar 12, 2017 my tenant wanted to move out and I sent her an Notice of 14 day to vacant. I did call DIXON and talked to customer service to cancel my file, they told me I cannot cancel by phone I have to go to their website to file a request of cancellation. I did filed a request. But, in early April 4 or 5, I received call from my tenant and a collector agent that my file still active. I told the collector that I did cancel my file and tenant still have to pay me not for the rent only penalty for breach contract but I have not file for collection yet. Collector agent advised me to send her correct amount I want to collect and I did sent her as advised. I checked online on my file that my amount of collection total amount $ 1300 + 698.51 ( new revise) and with $1300 PAID. I called in to talk with collection agent and she confirmed that she collected only $ 40 of amount $698.51 as ex-tenant paid lump sum amount for every month. She advised me to call customer service to adjudge amount. I did called many many time left a lot messages but no reply or call back at all. I emailed them but they were slowly reply. And I received the fee bill from DIXON demand me to pay fee for $ 130 ( 10% of $1300 amount no one know where it is). I called again and again tried to talk to them in person, called collection agent and email and email but they still said that I have to pay for their work.
They violated contract and keep sending me bills demand to pay.
2, second file number is : for amount of $162k and have $0 money collected.
I want to cancel this contract but maybe they will billed me of % fee without collect nothing.
Be ware of this company you want to collect money from your debtor they will collect you instead.

Been using them for a while now and been very pleased