Doga Socks Avis 159

They never shipped the socks. I contacted them a week ago on their live chat to ask what was going on and cancel if needed, and they never replied there either.

Edit: AFTER I disputed the charge, they responded. I had sent them an email to be sure they cancelled the order, and this time they replied right away. Not sure whether it was because their live chat just doesn't work and they never saw my request there, or whether the dispute bumped priority. They said it's because they're a small company. I get it! But I was buying the chance to delight my loved ones for Christmas, and their site made me believe I could do that. I'm still quite disappointed.

Placed an order for a Large, the receipt shows a Medium sock size. I paid extra for 3-5 day shipping. Emailed about the size change, never heard back and 5 business days later, still not shipped. Called the only phone number I could find, it's disconnected. I want my money returned or the size Large socks I've personalized.

choose another company. i placed an order two weeks ago based on the website stating that orders will be received in 7-10 days. i’ve emailed them and haven’t heard back. they’re chat function on the website is a scam. buyer beware.

Disappointed with service and product. I ordered the socks for a loved one as a Christmas present. It took a while to get the socks I ordered which was fine because I assumed they were taking their time to ensure the quality was right. I received the socks and the dog’s face is cut in half on the sides of the socks multiple times and it looks incredibly strange when wearing. They are telling me that I approved them, which I did approve the image but they did not send me what it would look like on someone’s leg. None of the advertisements show the animals’ faces cut in half down the side but they asked me how they were supposed to do that? I’m trying to explain to them that that is not my issue to figure out but what is advertised on their site is not what I received. She stopped communicating with me via the chat and said they would contact me by email. Now I won’t have a present for this person in time and it appears I am out my $25 for a pair of socks. They advertise that each pair is inspected for print quality- that person could use replacing or reorienting. I have worked in customer service for years and the customer service person could use some classes in that department as well. If they do contact me via email, I will be requesting again a replacement or refund. I will update this review with the resolution.
Edit: refund received!

Sent wrong size and I’ve tried to contact with no response

The socks were ordered and delivered in a timely manner.

I loved my leggings. The photo and design were perfect, exactly as I requested. I will use Doga Socks again.

The photograph transfer was great but the quality of the socks was just so so. I wasn’t impressed. The way they’re woven when they stretch the dog’s face is elongated and it looks funny.

Great company! Extremely responsive and helpful. They did a great job making the custom socks come to life.

Ordered one pair and fell in love with them the minute I received them! Had to go back on and order a few more for Christmas gifts. Great job!

Bought matching socks with our dogs face for our groomsmen and groom for our wedding day. It was nice to have our dog part of our wedding without being there.

I ordered custom socks on 10-19-22 and as of 11-14-22 I still have not received my order even after paying for expedited shipping.

Do not trust this business it is an absolute SCAM. Their "customer service" has been trying to argue with me in text message format via email and it is the most unprofessional experience I have ever had ordering anything. He has responded that "I should behave" and then when I inquired further about whenever I was receiving a refund or reshipment the only response was "have a nice day".

They tried to say my original order was delivered although it was not. The person running this is very immature to the point it is comical. Do not give bad people your business.

Excellent quality- I had a custom order using a photograph and it came out very well considering it’s printed on socks! There was a hiccup with my order, but they were amazing at their customer service, and am truly satisfied with my pair of socks!! Cannot thank them enough!!

I paid for shipping (7-10 days), shipping took 2 months at least and i did not even receive the product, costumer service wont do a refund. What I understand is that Doga Socks has chosen the cheapest and therefor least reliable shipping company to send products, if you are outside the US, I dont recommend you buying from this site

Never received my socks
Ri[p off!

Both pairs were gifts and socks were loved!

Turned out really cute! I got them as a present for my brother for Christmas and he loved them.

Shipping was quick, the order was correct, and the pictures of our dogs came out very nice on the socks. Over all happy with the purchase.

Socks arrived quickly and look great! Too early to know how they wash and wear.