The whole process was very smooth - from setting up my salary sacrifice to taking delivery of my new vehicle. Shanigh was super helpful and answered any questions I had. The Pod Point charger was also... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I got my new car through Driveway Solutions on a salary sacrifice scheme and honestly couldn’t be happier with the whole experience. I was car-less and desperate to get my new car, so I sent qu... Voir plus
L'entreprise a répondu
Excellent all the way from order to handover. They were more than happy when we chased the car shipping which was understandably slightly delayed based on everything going on in the world! All th... Voir plus
L'entreprise a répondu
I can't recommend Driveway Vehicle Solutions highly enough. From my initial enquiry through to receiving the vehicle, the service was outstanding. The team were knowledgeable, helpful, and always ava... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Driveway Vehicle Solutions, has been helping UK businesses reduce the cost and administrative burden of running vehicle fleets since 1982. Today, as part of Lithia UK, Driveway Vehicle Solutions continues to build on this heritage by combining industry expertise, customer-focused service and smart technology to deliver flexible fleet solutions that support the evolving needs of businesses and their drivers. Our services include Company Cars and Vans, Employee Car Benefit Schemes, Fleet Management, Rental Vehicles, and Personal Leasing.
Coordonnées de contact
Lithia House, NG15 0DR, Annesley, Royaume-Uni
- 01332 267367
- DrivewayUK@lithia.com
- drivewayvehiclesolutions.co.uk
4,6
Excellent
248 avis
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Easy to deal with
Easy to deal with, updated regularly and no issues from PVMs side what-so-ever. Thank you once again. Delighted!
21 novembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Kieran,
We’re delighted everything went smoothly and appreciate your trust. We truly appreciate your trust and look forward to continuing this positive partnership.
Customer Experience Team.
Very straightforward process!
1 novembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi George,
Thank you for taking the time to share your feedback! We’re delighted to hear the process was straightforward for you.
Customer Experience Team.
I was dealing with Zoe Niven
I was dealing with Zoe Niven, she has gone above and beyond yet again when helping me out. Zoe's attitude is brilliant she will always try and help out no matter how busy she is. I would happily recommend Pendragon and especially Zoe.
10 novembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Gary,
Thank you so much for your kind words! We're thrilled to hear that Zoe has once again gone above and beyond to support you. Her dedication and positive attitude truly make a difference, and it's wonderful to see that reflected in your experience.
We’ll be sure to pass along your lovely feedback to her. Thank you for recommending Pendragon – and especially Zoe!
Customer Experience Team
Great customer service
Quick response and great customer service
Very helpful and explained instructions in good detail
10 octobre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hello Simon,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Experience Team
Review for Salary Sacrifice Vehice
Communication from the team was great at all times and there were providing updates when needed. I was a little pushy with them at times due to the time restrictions and limited delivery options I had and the team , both Shanigh and Lindsey worked with me and delivered the car I wanted and on a date which worked.
12 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Russell,
Thank you so much for your kind words! We're really pleased to hear that the communication throughout the process met your expectations. We understand how important timing and delivery options can be, and we're glad Shanigh and Lindsey were able to work closely with you to make it all happen smoothly.
Enjoy the drive! Customer Experience Team
Great experience buying my car through…
Great experience buying my car through the salary sacrifice team.
8 octobre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Andrew,
Thanks so much! We're glad you had a great experience with the salary sacrifice team — enjoy your new car!
Customer Experience Team
The experience was very Smooth
The experience was very Smooth, Shanigh and Lindsey where excellent throughout answering all my questions at each point along with Ellie to who originally looked after me, thank you all!
1 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi
Thank you so much for your kind words! We're thrilled to hear your experience was smooth and that Shanigh, Lindsey, and Ellie provided excellent support throughout. We’ll be sure to pass on your appreciation to them — they’ll be delighted to know they made a positive impact. If there's anything else we can help with, please don’t hesitate to reach out!
Customer Experience Team
Fantastic Service
The process from start to finish was great, Lindsey helped me source a great spec vehicle and we managed to secure and turn this around within a short space of time. Me adding additional pressure due to my current car lease due to end and leaving everything until the last minuet. Shanigh arranged the handover also which all went smoothly and the car was delivered to me first thing in the morning.
6 octobre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Iain,
Thank you so much for your kind words! We're thrilled to hear that Lindsey was able to help you find the perfect vehicle and turn things around quickly. Great to know that Shanigh ensured the handover went smoothly We really appreciate you taking the time to share your experience — enjoy your new vehicle!
Customer Experience Team
New Salary Sacrifice Scheme launched
A new Salary Sacrifice scheme was launched with my employer , and I jumped in and already have a Mini Aceman S on the drive. Superb service and guidance through the whole process from Shanigh and Lindsay especially helpfull.
3 octobre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Andy,
Thank you so much for your fantastic feedback! We're thrilled to hear you're enjoying your new Mini Aceman S through our new Salary Sacrifice scheme. It's great to know that Shanigh and Lindsay provided superb service and guidance throughout the process.
Enjoy the drive, and thank you again for sharing your experience!
Customer Experience Team.
Sammy was brilliant at responding very…
Sammy was brilliant at responding very quickly with regards to the changes we needed as we had changed number plates as well as the policy owner!
23 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Lee,
Thank you for your feedback! We’re glad Sammy could help quickly with your changes. If you need anything else, just let us know!
Customer Experience Team.
Excellent, quick response to query.
Needed to make an amendment to my policy, spoke to Sammy who was very helpful. Gave me an email address for me to send some documents which were dealt with quickly and got an email of confirmation.
16 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Mike,
Thank you so much for your review! We're really pleased to hear that Sammy was able to assist you so efficiently. It's great to know the process was smooth and that your documents were handled quickly.
Thanks again Customer Experience Team.
Unknown Processing Fees
Vehicle is good, delivery was fine but beware the hidden costs
Problem is they charge you bogus fees later. On two occasions now they have forwarded Parking Fines onto to me, both of which were and are being canceled, but for merely Forwarding the fine late on both occasions(lost the discount) they have sent me an invoice for £30. As this is only 4 months in I realise now that this is a clear strategy to increase the margins on their deal.
Leaves a real sour taste. At this stage I would not do another deal with them. I worry about what else is in store for me when the lease finishes. Are there any honest companies left.
12 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi
Thank you for taking the time to share your feedback. We're glad to hear the vehicle and delivery met your expectations, but we're genuinely sorry to learn about your concerns regarding the processing fees and parking fines.
We understand how frustrating unexpected charges can be, and we’d like the opportunity to look into this further for you. Please contact us directly at UK_PVM_Customer.Support@lithia.com so we can review your case and provide clarity.
Your experience matters to us, and we’re committed to resolving issues fairly and transparently.
We hope to hear from you soon.
Customer Experience team.
Amazing Customer Service
Organising my lease car through Pendragon was really easy. The main standout was the customer service which were so attentive and quick to respond. A big shout out to Shanigh who couldn't be more helpful with organising the whole process and answering my questions before and after receiving the car.
11 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi David,
Thank you so much for your kind words! We're thrilled to hear that your experience organising your lease car through Pendragon was smooth and hassle-free. Exceptional customer service is something we pride ourselves on, so it's fantastic to know Shanigh made such a positive impact.
We'll be sure to pass on your lovely feedback to her. Enjoy your new car, and if you need anything else, we're always here to help!
Customer Experience Team
Shanigh Turner was absolutely amazing…
Shanigh Turner was absolutely amazing in helping me sort my new car. I asked a 1000 questions and she answered it in a timely manner.
2 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Auguste,
Thanks so much for the lovely review! We're glad Shanigh was able to help and answer all your questions so efficiently. Enjoy your new car!
Customer Experience Team.
Quick easy and very simple
Quick easy and very simple. Approved repair within hours
1 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Wayne,
Thanks for the great review! We're glad the process was quick and easy for you. Always happy to help!
Thanks again Customer Experience Team.
Pendragon Salary Sacrifice Review
The entire process was quick and straightforward. Each step was clearly explained, and everything felt easy to follow from start to finish. The website's FAQs were especially helpful — they answered all my questions without the need to follow up. I also really appreciated how well everything was organised.
I can’t wait to be driving my new Renault 5 soon, and having a home charger installed as part of the process just made it even more convenient. Overall, a great experience!
1 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Allen,
Thank you so much for your kind words! We're thrilled to hear that the process was smooth and easy to follow, and that our FAQs were able to answer your questions without any extra hassle.
We're just as excited for you to start driving your new Renault 5 — and we're glad the home charger installation added that extra layer of convenience. Enjoy every moment behind the wheel, and thank you again for choosing us!
Customer Experience Team.
Dealt with Lindsey Medley
Dealt with Lindsey Medley, Couldn't make the process any easier. 5* service.
1 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Cal,
Thanks so much for taking the time to leave a review and great to hear Lindsey provided a 5* service.
Have a great day!
Customer Experience Team.
Impressive Service
Sammy was responsive and detailed and supportive of the majority of my claim
29 août 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Mark,
Thanks for your feedback!
We’re glad Sammy was responsive and supportive throughout your claim. If there’s anything more we can help with, just let us know.
Thanks Customer Experience Team.
Highly recommend
Great service, Lindsey was a pleasure to deal with. Very straight forward process.
1 septembre 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Ollie,
We’re pleased to hear that Lindsey provided excellent service and that the process was straightforward. Your feedback is greatly appreciated.
Customer Experience Team.
Great customer service
Emailed company re. change of reg. Fuss free outcome, great communication and customer service from Louise and Cherelle.
27 août 2025
Avis spontané
Réponse de Driveway Vehicle Solutions
Hi Karen,
Thank you very much for taking the time to leave us this positive review!
Louise and Cherelle's aim is to deliver a positive customer service.
Have a great week!
Customer Experience Team.
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