Egertons Recovery  Avis 

197
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Egertons, specifically Scott, who saved the day/evening when I locked my car keys in my boot. Initial attempts were thwarted when he managed to release the car door locks and the car deadlocked but no... Voir plus

Noté 1 sur 5 étoiles

My car was collected on Saturday 22 August following an accident. I was told it would be delivered to the repair garage on Monday, but this was repeatedly delayed. I called on Tuesday, Thursday... Voir plus

Noté 5 sur 5 étoiles

21/6/26 broke down at Brampton Brilliant service, normal wait time, was informed how long with up dates to pick up our campervan, no hassle, driver just got on with it after everything was safe, lo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Our 24/7 Nationwide Repair and Recovery operation is dedicated to providing prompt, reliable services to individuals and businesses across the country. Whether it's emergency repairs or vehicle recovery our highly trained team is always ready to respond to your needs, ensuring minimal downtime and maximum efficiency. We pride ourselves on our commitment to customer satisfaction and service delivery. Trust us to be your go-to resource for all your repair and recovery needs, anytime, anywhere.


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4,3

Excellent

TrustScore 4.5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(197)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Carl was excellent 😊

Carl was really friendly and efficient recovering my car that was stranded on the motorway at night. The only reason it is 4 not 5 stars is it would have been even better if the wait time was less.

15 octobre 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Amy,

Firstly we apologise that you had to wait a little longer than expected, especially with being on the motorway. We appreciate your honest feedback and can use this to improve our services. Thankyou for taking time to leave us a review.

Noté 5 sur 5 étoiles

The man who recovered my car was so…

The man who recovered my car was so lovely. Recovered my car swiftly and took it to where it was needed. Would 100% use again (if needed)

15 octobre 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Chloe, thankyou for your comments we are pleased we were able to get your vehicle moved quickly and left you happy with the service.

Noté 5 sur 5 étoiles

Really quick

Really quick, very helpful. Highly recommend. Thanks so much.

14 octobre 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Amanda,

Thankyou for such positive feedback!

Noté 5 sur 5 étoiles

I was stuck down a farm track with a…

I was stuck down a farm track with a flat battery and in a rush to pick my girlfriend up from Manchester airport. The technician came out very quickly, he sorted the battery and had me on my way in no time. Thank you 👍

13 octobre 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Damon,

Thanks for the review we are glad we were able to assist you and get your vehicle back on the road quickly so you could continue with your plans with minor delays.

Thanks!

Noté 5 sur 5 étoiles

We were attended to by a lovely man who…

We were attended to by a lovely man who did his very best to make sure we and the car were safe and sound he dropped us off at home took the time to put the car were we wanted it, no rushing or hurry nothing was too much trouble, would recommend this company every time

13 octobre 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Keith,

Thankyou for taking time to leave such a positive review. Great to hear our driver was helpful and made sure your safety was a priority.

Thankyou.

Noté 5 sur 5 étoiles

Excellent service

Excellent service , the service was fast and very professional . Both the staff I spoke to were very friendly and got us home in no time

13 octobre 2024
Avis spontané
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Réponse de Egertons Recovery

Thanks for your review, Darren. We appreciate the feedback.

Noté 5 sur 5 étoiles

Big thanks to Adam

Great service from Egertons. Great communication throughout. Adam recovery driver was so helpful, professional and efficient. Brilliant service all round. Big thanks 😊

12 octobre 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Bernadette,

Very pleased to hear about the service you received, and the comments relating to the driver. Thankyou!

Noté 5 sur 5 étoiles

Brillant service provided by Kelvin

Brillant service provided by Kelvin, when my car wouldn’t start. Would definitely recommend.

12 septembre 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Kelvin, we will pass on your comments to the driver, Thankyou for the feedback.

Noté 5 sur 5 étoiles

Came within the time quoted

Came within the time quoted! Fantastic service from a really friendly helpful person. Even took me to a cash machine! Perfect service - thank you!

16 août 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Valerie, we appreciate your comments and glad to hear our service met your expectations.

Noté 5 sur 5 étoiles

Breakdown recovery

Driver came within time stated. Very helpful and polite, put us at ease. Very efficient.

18 août 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Kian, thankyou for your review !

Noté 3 sur 5 étoiles

Recovery time not as advised

Wheel changed promptly on arrival, although had to wait an hour for recovery despite receiving a phone call from your office telling me to expect someone within 30 minutes

12 août 2024
Avis spontané
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Réponse de Egertons Recovery

Hello, Thankyou for your feedback and we apologise for any misinformation. All time to arrivals are based on an estimated time. Unfortunately there are occasions where traffic or other incidents can extend that estimated time. Waiting 1 hour for a resource is well within the industry standard time to attend.

Noté 5 sur 5 étoiles

Quick to respond

Quick to respond, friendly and informative service and got me back on the road before I knew it, would highly recommend

12 août 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Lesley, thanks for the feedback, great to see we were able to have your vehicle back up and running so you could continue with your day. Thanks

Noté 5 sur 5 étoiles

Great service

Great service. Can't fault it.

16 juillet 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Gerald, thankyou for taking time to leave us a review. We appreciate the feedback.

Noté 5 sur 5 étoiles

Outstanding service

Lois recovered my car in amazing time, excellent service, cannot recommend enough. Fantastic service.

28 juillet 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Tony, thanks for the great review!

Noté 5 sur 5 étoiles

Breakdown

The recovery driver was very helpful, knowledgeable and did a great job.
Very impressed.

18 juillet 2024
Avis spontané
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Réponse de Egertons Recovery

Hi, thanks for taking time to leave us your review. We are glad to hear you had a positive experience.

Noté 5 sur 5 étoiles

Best Person

I am writing this email to thank you for some great service I received yesterday.

I was due to have my motorcycle transported yesterday but my time slot kept getting put back because you guys were very busy, my slot went from 8.30am to 1.30pm but I explained to the lady on the phone that i had to go to work and the lady on the phone (I think her name was jenny) pulled out all the stops to get the driver to me as quick as possible and kept calling me back to keep me updated.

I have to say the level of service she gave me was Fantastic and top draw, i can imagine the nature of this company means these ladies jobs are quite difficult, so for her to go above and beyond was what saved my day, so thank you again jenny.

Many Thanks
Lloyd Lapierre

16 juillet 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Lloyd,

We really appreciate the positive feedback. We are glad you're happy with the service received.

Thanks

Noté 5 sur 5 étoiles

First class service

First class service. Arrived quicker than expected, very polite & professional.
Got me up & running again in no time.
Thank you.

15 juillet 2024
Avis spontané
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Réponse de Egertons Recovery

Hi Richard, thanks for the great review.

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