Electricals Online Avis 

942
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Voir plus

Noté 5 sur 5 étoiles

The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Voir plus

Noté 1 sur 5 étoiles

Avoid Electricals Online – Absolute Nightmare Service! I purchased a Seren electric vehicle charger from Electricals Online, and it arrived faulty out of the box. They asked me to return the unit s... Voir plus

Noté 5 sur 5 étoiles

Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en matériel électrique

Écrit par l'entreprise

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

942 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(942)

119 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with, I ordered the wrong size and returned the item. They replaced the item with the correct size and refunded the difference. Would use this company again and strongly recommend them.

5 août 2026
Avis spontané
Noté 3 sur 5 étoiles

Unfortunately my items were not…

Unfortunately my items were not suitable and the refund process is still not completed. The communication from electricals online has been very good to help facilitate the return but it looks like the supplier is very slow at customer service

4 août 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Hello,

Thank you for your review.

Apologies for the delay with the refund, unfortunately as discussed via email this morning we have still not a refund from the manufacturer (who handled the return) however we have chased this up with them again now and an update will be provided as soon as possible.

Thank you for your patience.


Many thanks,
Sam - Team EO

Noté 5 sur 5 étoiles

Great service

Great communication from this company very knowledgeable and extremely helpful.
Will definitely be ordering from them again.

2 juillet 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thank you for the kind review, we hope to hear from you again in future.

Noté 5 sur 5 étoiles

Great service

Great service, ordered on Wednesday evening, delivery on Friday morning. Best price for the item I was looking for online and free tracked delivery - couldn't ask for more. Thankyou Electricals Online - I'm glad I found you.

31 juillet 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

No problem at all, we are happy to help. Thank you for your order and review, we hope to hear from you again in future.

Noté 5 sur 5 étoiles

Ordered a car charger

Ordered a car charger and it arrived next day. Even got a free set of airpods from a sweepstake i was automatically added into for buying it. what a company!

15 mai 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

We're glad you're happy! Thank you for your order and review, it's much appreciated.

Noté 1 sur 5 étoiles

Still undelivered

ordered EV charger with 4-5 day delivery time scale. 17 days later still no delivery. No waring that delivery may be delayed. No reply tracking details say its non for-filled

29 juillet 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Hello,

Thank you for your review.

I'm sorry for the issue with your EV charger. If still unresolved, please could you contact our team at hello@electricalsonline.co.uk for help?

Noté 5 sur 5 étoiles

A very happy return customer

I've lost track of how many purchases I've made with Electricals Online. Great customer service, fast dispatch and shipping and a great product selection.

17 juillet 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thank you for the review, we really appreciate your continued business and we're happy that we can keep providing you with a good service!

Noté 5 sur 5 étoiles

Had good stock and fast delivery

Had good stock and fast delivery, had to call up to check stock, was put through to a human who solved problem instantly.

29 juin 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Glad to help, thank you for the kind review.

Noté 5 sur 5 étoiles

Great products

Great products , well packaged, quick delivery…. Very happy

17 juillet 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Great to hear it, thank you for the review.

Noté 2 sur 5 étoiles

Ordered 7 lights on the 6-Jul26 placed…

Ordered 7 lights on the 6-Jul26 placed the order before 12 noon for next day delivery, a week on and there are no updates, using AI to interact with the company on chat, a bit useless as all AI chat bots are, i am not sure why they use the crap its useless and frustrating. I am still waiting for updates as to when the items will be delivered its £92.96 spent. ordered the lights as the reviews are pretty good on Trustpilot. so far i have not had a good experience.
we had a power surge and blew several lights in the building and waiting a week for 7 lights is a long time, i could have gone to another supplier and paid slightly more but would have had them ontime.

13 juillet 2026
Avis spontané

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