Electricals Online Avis 

942
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Voir plus

Noté 5 sur 5 étoiles

The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Voir plus

Noté 1 sur 5 étoiles

Avoid Electricals Online – Absolute Nightmare Service! I purchased a Seren electric vehicle charger from Electricals Online, and it arrived faulty out of the box. They asked me to return the unit s... Voir plus

Noté 5 sur 5 étoiles

Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en matériel électrique

Écrit par l'entreprise

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

942 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(942)

119 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good communication & very quick…

Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.

8 mai 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Many thanks for the feedback, Chris. We appreciate the 5* rating and will make sure to take your comments on board.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service, Item packaged excellently, speedy delivery, Item as described. Fitted and tested perfectly. Thanks for an overall excellent experience.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Ohme charger

Ordered an Ohme charger which was competitively priced. It arrived quickly in perfect condition so very satisfactory.

24 avril 2026
Logo de Electricals Online

Réponse de Electricals Online

Great news, thank you for such a positive review!

Noté 5 sur 5 étoiles

Bought a Aurora Seren 600000 EV 7.4kW…

Bought a Aurora Seren 600000 EV 7.4kW EV Charger, great price compared to other competitors, had it installed for just over a week and it’s doing exactly what it should do, great piece of kit for the money, would highly recommend.

30 avril 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Glad to hear it is working well for you, Mark. Thank you for your business with us and thank you for taking the time out of your day to leave this kind review!

Noté 5 sur 5 étoiles

Great service

Fast reliable service and items at competitive price

25 mars 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thank you for your kind review!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, product and pricing. Will use again and definitely recommend to others. Well done

8 avril 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Glad to hear it, thank you for your review. We hope to see you again in future.

Noté 5 sur 5 étoiles

I arrange to pick the item up

I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from the center. This was easy and they had the part resdy for me. Item has since been fitted and after initial complecations it is now all sorted. I would certainly used Electrics online again and recommend to others.

31 mars 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Many thanks for your recommendation, we greatly appreciate your feedback and are glad to hear that you had such a positive experience with us.

We hope to hear from you again in future!

Noté 5 sur 5 étoiles

Difficult product Great service

Difficult product. Delivery delayed beyond our control. Kept me up to date and informed
Goods now received, look excellent quality, but due delays not yet fitted. Rescheduled 14 days.

16 mars 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thank you for the positive review despite the difficult circumstances, we really appreciate your patience and understanding. We hope the item works well for you once fitted.

Noté 5 sur 5 étoiles

Spot on

Spot on. Given a time slot the night before and again in the morning. Phone call 20 mins before arrival. 2 really polite and friendly drivers. Unpacked the item for me so I could check it over then carried it in. Couldn’t ask for a better service and to top it off this place was the cheapest around by 10% over everyone else. Win win.

18 mars 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Great to hear that you had a good experience with our delivery team, and we really appreciate the review.

We hope to see you again in future. If there's anything else we can help you with please let us know!

Noté 5 sur 5 étoiles

Customer service replied quickly by…

Customer service replied quickly by email, and my items from Electricals Online arrived fast, well-packaged, and exactly as described.

4 mars 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Great to hear that you had a positive experience with us, many thanks for your kind review!

Noté 4 sur 5 étoiles

Electrical Online for parts I needed

Electrical Online had the parts I needed in stock at a competitive price. Delivery was swift and as predicted. Quality of products has been faultless. Electrical Online keep products which are not always available at the big suppliers and are prepared to order it in if they don’t have it, great service.

12 mars 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Thank you for the review, Chris. We greatly appreciate your feedback and are glad that we could provide a good service to you.

Noté 1 sur 5 étoiles

i ordered the product in January and it…

i ordered the product in January and it arrived 4 weeks later, i had to keep chasing you lot up for an update.

4 mars 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Good morning,

Please could you provide more information? We would be happy to help you if you could provide more information such as a full name or order number?

I apologise for any delays and/or inconvenience caused by our service.

Noté 5 sur 5 étoiles

Radiator

Fast delivery. Happy with quality .

24 février 2026
Logo de Electricals Online

Réponse de Electricals Online

Thank you for the feedback, we appreciate your review.

Noté 1 sur 5 étoiles

Used product supplied

Used product supplied. No contact number available. Used email contact form and 72 hours later, still no response.

23 février 2026
Avis spontané
Logo de Electricals Online

Réponse de Electricals Online

Good afternoon,

We are very sorry for the issue with your order and the condition arrived in, we take your issue very seriously and have already provided a returns label to you so that you can send the goods back, please check your inbox for this.

Regarding our customer service, you sent your email to us at 10am on Friday, and we got back to you at 10am this morning (Monday). As we were closed for the weekend, this means we replied only a day later with a free returns label.

Please check your inbox.

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