Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Voir plus
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The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Voir plus
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Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Coordonnées de contact
Friars Gate, DN4 5NU, Sheffield, Royaume-Uni
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,4
Excellent
942 avis
Demande des avis aux clients
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A répondu à 38 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent Purchase – Fast Delivery and Fully Functional
Purchased the OHME ePod from Electricals Online. Delivery was quick and packaging excellent. Everything arrived in perfect condition and works exactly as expected, no issues at all. Very happy with the purchase! Thank you
10 février 2026
Avis spontané
Réponse de Electricals Online
Great to hear it! Many thanks for your kind review.
Unfortunately a very bad…
Unfortunately a very bad experiance/service. Made an order. Waited. Got a reply 5 working days later saying one of the items ordered was out of stock.
Update your online items in stock.
Was interested in this company because they have solar pannels at great prices. Tested the waters ordering a few second fix accessories and a Blumberg 5 inch fan grille cover. This was the item listed in stock that was not in stock. I was looking for another supplier mainly for solar pannels and glad I did not make a big order for any of the remaining plots I wanted pannels for. Will carry on using Segen, more expensive but I suppose the product is just one part of buying wholesale products. Service is the other. Sometimes you need a product, you need to know when its going to arrive and a prompt reply/communication if its not.
12 février 2026
Avis spontané
Réponse de Electricals Online
Hello,
Thank you for your review.
We are very sorry for our error and any inconvenience that may have been caused by it. Please could you provide your order number so that we can look into the situation and offer further support?
Unfortunately I can't find any orders with your name so I am unable to offer any further comments at this moment in time.
I am very sorry if we delayed communicating any issues with you and I apologise for any delays that may have occurred due to our service. We will make sure to review this situation in detail in order to avoid it ever happening again.
always helpful
Sam is always helpful, polite and generally keeps the orders prepared for prompt collection .
17 février 2026
Avis spontané
Réponse de Electricals Online
Thanks for your review Graham, really appreciate the feedback😊
Best regards,
Sam - Team EO
Simple and speedy.
Informative website, simple ordering process and speedy delivery. Perfick!
6 février 2026
Avis spontané
Réponse de Electricals Online
Thank you for your review, we greatly appreciate your feedback and are happy that you had a good experience with us!
equipment arrived next day on time
26 janvier 2026
Réponse de Electricals Online
Thank you for your kind review, we appreciate your comments and hope to hear from you again in future.
Réponse de Electricals Online
Many thanks for your review, we greatly appreciate the positive feedback and are happy to hear that you had a superb experience with us.
Réponse de Electricals Online
Thank you for the kind review, Doreen.
Radiator arrived as expected
Radiator arrived as expected. Well packaged and delivered on a pallet
Very helpful delivery man
13 janvier 2026
Avis spontané
Réponse de Electricals Online
Many thanks for your review, we greatly appreciate the feedback and are pleased that you had such a positive experience with us.
Ended up taking two weeks to send out…
Ended up taking two weeks to send out when it should have been within 48hrs
5 janvier 2026
Réponse de Electricals Online
Apologies for the delay with your order, we are very sorry for the wait and any inconvenience caused by it. Please reach out to us again if there is anything else that we can do to help with the situation.
Ordered item on 16/12/25 & paid just…
Ordered item on 16/12/25 & paid just under £10 delivery, it's now 10/01/26 & item still not received. No Comms, not happy!!
2 janvier 2026
Réponse de Electricals Online
We are extremely sorry for the delay with your order, we are not sure what happened with the courier but unfortunately as explained via email an issue occurred and Ansell Lighting (the manufacturer who sent the item on our behalf) rectified this and the item should now have been delivered.
If the item is still not delivered or if there is anything else that we can do to help you please reach out once more and we will be happy to help. Again we are very sorry for this issue and any inconvenience caused.
Many thanks,
Team EO
The item was dispatched promtly.
15 décembre 2025
Avis spontané
Réponse de Electricals Online
Many thanks for your review.
Good prices And prompt despatch
Good prices - prompt despatch - few delivery issues caused by christmas, and I suspect temporary drivers.
Overall a great experience the customer service is via email but was always responded to promptly.
Will use them again.
8 décembre 2025
Avis spontané
Réponse de Electricals Online
Thank you for taking the time out of your day to leave this review, we are pleased that you had a great experience with us and we hope to hear from you again in future.
Thank you,
Sam - Team EO
Réponse de Electricals Online
Great to hear it, many thanks for the kind review.
Regards,
Sam - Team EO
Réponse de Electricals Online
Many thanks for the kind review, we're glad you've had a good experience with us and hope to hear from you again in future.
Good experience
No fuss, straightforward, arrived quickly, best prices I could find on the internet and was exactly what I was expecting. Good job
24 novembre 2025
Réponse de Electricals Online
Many thanks for the positive review, we appreciate your feedback and hope to see you again soon.
Réponse de Electricals Online
Many thanks for the kind review.
Very quick delivery
Very quick delivery. Fitted this PIV a few weeks ago. Has definitely made a difference. Levels of humidity dropped greatly
27 octobre 2025
Réponse de Electricals Online
Many thanks for the kind review👏
First time customer disappointment
First time customer, item I wanted was listed as in stock and available for next day delivery. Received an email late on the day of delivery saying it's not in stock, there's none coming or on order and they 'aren't able' to order anymore - not believable. Ended up getting a refund, what a waste of time. You should never list products you don't have in stock or at least on its way from a supplier. Website was either very of date, which is unforgivable, or they deliberately list these things to try and get you to change your order order to an overpriced alternative while they have your money, or just to generate more traffic, both of which are despicable. Safe to say I won't be using them again.
3 novembre 2025
Avis spontané
Not the best transaction experience.
Not the best transaction experience.
Order 2 led security lights which were in stock according to the website. Paid £9.95 for 2 to3 day delivery. Received an email from them saying the order was being shipped with tracking details etc.
After 5 days didn’t receive any order, so had to send a n email asking for an answer as to where my order was. Received an email saying had been a problem with warehouse and I should received order on Monday (after the weekend). Yes it turned up on Monday but there was only 1 security light in the box and the delivery note had been changed to show this. Sent another email explaining the problem but got NO REPLY BACK. Checked back on their website and funnily enough I couldn’t find any trace of the security light i had ordered???? Well the next day a parcel turned up from them with another security light inside but it was different to what I ordered luckily it didn’t matter this time as 1 of the lights I ordered was replacing an existing broken one and the other was going in a different place so it was ok that they were different.
To be fair everything worked out in the end, all be it taking nearly 2 weeks to resolve, but a little sceptical if I will use them again.
10 octobre 2025
Avis spontané
Réponse de Electricals Online
Hello,
Thank you for your review. I'm sorry to hear about the issue with your delivery.
I did not deal with the situation myself, so I at present I do not know why there was a delay or why the incorrect item was sent, but I will look into this now. As for the missed email, it seems that my colleague who was dealing with your query did in fact miss your follow up email, I understand this is very frustrating and I sincerely apologise on their behalf.
If I can help you in any way at all to rectify this situation, please let me know and send an email to hello@ and put it for the attention of Sam. I hope this helps, and once again I apologise for the poor service.
Best regards,
Sam - Team EO
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