Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Voir plus
Avoid Electricals Online – Absolute Nightmare Service! I purchased a Seren electric vehicle charger from Electricals Online, and it arrived faulty out of the box. They asked me to return the unit s... Voir plus
Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Coordonnées de contact
Friars Gate, DN4 5NU, Sheffield, Royaume-Uni
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,4
Excellent
942 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 38 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast and efficient
Fast delivery and kept informed by email. Competitively priced. Good, quick service.
1 octobre 2025
Avis spontané
Réponse de Electricals Online
Thank you for the kind review, we're happy to hear that we provided a good service and we hope to hear from you again soon.
Great products and prices and super…
Great products and prices and super quick delivery, very happy : )
25 septembre 2025
Réponse de Electricals Online
Many thanks for the review :)
Exactly what I wanted
Exactly what I wanted. Functional double pole switch in a watertight casing. When installed it will control the power to the calorifier on my boat.
9 octobre 2025
Avis spontané
Réponse de Electricals Online
Great to hear. Thank you for the positive review, I hope the item works well for you!
Réponse de Electricals Online
Thanks for the feedback, Neil. We hope to hear from you again in future and appreciate the review.
2 weeks later I am yet to receive my…
2 weeks later I am yet to receive my purchase.
7 octobre 2025
Avis spontané
Réponse de Electricals Online
Hello,
I'm sorry to hear that you have not received your items. I can't see that we have received any emails from you asking for an update, so unfortunately I cannot see what order this is referring to.
If you require an update on your order, please contact hello@electricalsonline.co.uk with your order number, we will be more than happy to help.
Many thanks,
Sam.
Could not ask for better service
Could not ask for better service, ordered on-line , paid for two days courier, arrived on time ,fits ok and works, Great service
1 septembre 2025
Avis spontané
Réponse de Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Réponse de Electricals Online
We're glad you had a good experience with us, thank you for the kind review.
Fantastic service!
Fantastic service!
Easy to order, great price and fast delivery. Will be recommending to others and using in the future.
24 septembre 2025
Réponse de Electricals Online
Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!
Brilliant
Brilliant, fast free postage, quality goods at great prices, cannot fault, thank you
1 octobre 2025
Avis spontané
Réponse de Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Réponse de Electricals Online
Thanks for the review!
Good products at affordable prices with…
Good products at affordable prices with quick delivery.
25 septembre 2025
Réponse de Electricals Online
Thanks for the feedback, Anthony. We hope to hear from you again in future and appreciate the review.
These radiator castors are great.
Very simple to order and pay. Delivered quickly and well packaged.
Simple to fit the items. Great service and highly recommended.
24 septembre 2025
Réponse de Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Good service good product
24 septembre 2025
Réponse de Electricals Online
Many thanks for the kind review.
Réponse de Electricals Online
Thanks for the feedback, Ian. We hope to hear from you again in future and appreciate the review.
You sold me a defective item
You sold me a defective item. The s.p.d was defective, obviously it was a used item and has been repackaged and resold!
24 septembre 2025
Réponse de Electricals Online
Hello,
Thank you for your review.
I'm sorry to hear that you have a faulty item. I can confirm that we do not send used items, we only send new items to our customers. Unfortunately there is always a small chance that any item we send could go faulty when installed, it is sadly the nature of electrical products.
If you have proof that we may have mistakenly sent a returned item, please email any images that you have may have and we will investigate this further.
As discussed in my email, my colleague will be sending a returns label to you so that you can get this item back to us for a full refund. I hope this helps to resolve the issue.
Apologies for any inconvenience caused.
Fast delivery
Fast delivery, great communication and superb shower extractor fan does the job great, no more steamy bathroom would definitely recomend
10 septembre 2025
Avis spontané
Réponse de Electricals Online
Many thanks for the kind review, I'm glad to hear that your fan has done a good job!
Easy to navigate the site and place the…
Easy to navigate the site and place the order. Delivery was reasonable and well packaged.
4 septembre 2025
Avis spontané
Réponse de Electricals Online
Many thanks for the positive review! We hope to see you again soon.
Worst company do deal with don’t send…
Worst company do deal with don’t send anything back as they will only give you 20% of your money back for unused goods!
19 septembre 2025
Avis spontané
Réponse de Electricals Online
Hello,
Please could you provide more information?
We refund all unused goods that are returned within 30 days as outlined in our shipping and returns policy. If we have only refunded 20% of your order, then there will be a reason provided.
Many thanks,
Sam - Team EO
Excellent
Found what I was looking for here at a good price, and with next day delivery. It arrived promptly, well packaged, exactly when it should have arrived. Excellent, will use again.
17 septembre 2025
Avis spontané
Réponse de Electricals Online
Thank you for the review, we appreciate your feedback and are really happy to hear that you had such a positive experience.
We hope to hear from you again soon!
Not the greatest experience
Prompt delivery of Easee EV charger and smooth transaction however the unit was faulty and I was referred to the manufacturer who have not responded with any remedial solution. 2 weeks on and I’ve had to employ a technician to fix the unit. Disappointed as no one is taking responsibility.
26 août 2025
Réponse de Electricals Online
Hello,
Sorry to hear about the issue with your charger, have you still not heard back from Easee? As discussed previously we are working on a solution as we speak.
Has the technician been able to fix the unit? Please let me know where we are at with the situation. As always we are available to help via hello@electricalsonline.co.uk
Apologies once again for the inconvenience caused.
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