Elevenloves Avis 

116
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

I'm a new customer to Eleven Loves and I think the clothes, the community, and the personalised advise are very special. I have been one of those people who have bought clothes but never quite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought the red Trinney jumper in 10. It was too small and the colour was not ideal. I returned it with no problem and bought the same in blue and size 12. Its perfect. Looks great with jeans. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have bought several items from Eleven Loves over the years and love how the styles are contemporary yet classic enough that they have longevity. Whenever I've had a query about sizing or cut,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve had a few pieces from Eleven Loves now and have been really pleased with the quality and value for money, especially in the sale. The items I have bought are classic pieces which will hopefully l... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Eleven Loves creates beautifully made, effortless clothing for women that can be worn day to night, throughout the seasons, year after year. We do so with love and respect for the environment, our talented producers and our wonderful customers. We want to make our customers feel special every single day.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

116 avis

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4,8

Tous les avis

(116)

60 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

An all round excellent small business!

Have bought several items from Eleven Loves over the years and love how the styles are contemporary yet classic enough that they have longevity.

Whenever I've had a query about sizing or cut, Hayley is quick to respond and help out.

Recently I had a small fault with an item which I had worn and Hayley responded and within 24 hours and organised a replacement item immediately which arrived within three days!

The clothing is great quality and the customer service personal and exemplary, a combination which is a rarity.

8 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Julia, for such a lovely review. It means a lot that you find our styles have real longevity, and I'm so glad your replacement reached you so quickly. We look forward to welcoming you back.
Thanks, Hayley x

Noté 5 sur 5 étoiles

I'm a new customer to Eleven Loves and…

I'm a new customer to Eleven Loves and I think the clothes, the community, and the personalised advise are very special.

I have been one of those people who have bought clothes but never quite got it 'right', but this has changed with Hayley's guidance - in the Lives and in her responses to my emailed questions.

I'm now putting everything together in a considered (and maybe even elevated) way, which makes me really very happy.

Thank you Hayley.

22 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you, Jane, this is such a lovely thing to read. Putting everything together in a considered way is the whole point of the Lives, and "maybe even elevated" made me smile. It means a lot that the community has felt special from the start, it is so important to us, and I look forward to seeing you at the next Live.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Great customer service

I bought the red Trinney jumper in 10. It was too small and the colour was not ideal. I returned it with no problem and bought the same in blue and size 12. Its perfect. Looks great with jeans.

When returning the parcel, I inadvertently left my new prescription glasses in the box!. ElevenLoves spotted them and returned them too me, safely packaged and free of charge. That's what I call good service. I am so grateful.

15 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you for this, and welcome to Eleven Loves. We're so pleased the blue Trinny is perfect, and it really does look great with jeans. New prescription glasses are not something anyone wants to be without, so we were glad to get them safely back to you. Enjoy wearing the jumper.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Fantastic all round

Great items, beautiful quality and very happy. Super fast delivery and customer service was rapid and helpful when I needed yo make an address change with my delivery. Highly recommend

15 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you for such a lovely review, Kim. We're so pleased you're happy with everything, and that we could get the address changed for you in time. We hope you love wearing it all.

Thanks, Hayley x

Noté 5 sur 5 étoiles

Exceptional customer service and quality items

I am building up quite a collection from Eleven Loves! Every item I have purchased has been beautiful quality, very stylish and with incredible attention to the smaller details that either make the item more comfortable, more stylish or just that bit more special.
The customer service is exceptional, they are super responsive to any questions and genuinely seem to care about their customers.
It's so refreshing to deal with a company that has both exceptional clothing and customer service to match.

15 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Jackie, what a lovely review to read. We're so pleased your collection is growing and that you love the quality and the style. We look forward to welcoming you back.

Thanks, Hayley x

Noté 5 sur 5 étoiles

Great service and good quality

Great service and good quality, beautiful clothes reasonably priced. I am 5ft and lovely to find a couple of short sleeved dressy blouses as long sleeves are often too long. The Hazel satin trousers, need shortening which is normal and I often find the body of trousers too long, especially high waisted. These sit perfectly on my frame. I am very pleased with my purchases.

13 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Tracey. Dressy blouses with a short sleeve can be surprisingly hard to find, so we're delighted those worked for you, and it's lovely to hear the Hazel satin trousers sit so well on you. We hope you get lots of wear from them all.
Thanks, Hayley x

Noté 5 sur 5 étoiles

I’ve had a few pieces from Eleven Loves…

I’ve had a few pieces from Eleven Loves now and have been really pleased with the quality and value for money, especially in the sale. The items I have bought are classic pieces which will hopefully last for years. Their customer service is also fantastic - I had an issue with a pair of jeans and within 72 hours they had sent me a replacement pair at no extra cost. Really brilliant service!

11 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you for such a kind review. We're pleased the replacement jeans were with you so quickly, and it's lovely to hear you've found such good value in the sale. Classic pieces you'll wear for years are exactly what we design for, and we look forward to seeing you again.
Thanks, Hayley

Noté 5 sur 5 étoiles

Amazing personal customer service from…

Amazing personal customer service from Hayley when I had a slight problem. She was very keen to rectify it straight away. Will definitely be buying from and supporting Eleven Loves again.

6 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Frances. We're so glad we could put it right for you quickly, and it means a lot that you'll be supporting us again. We look forward to welcoming you back.
Thanks, Hayley

Noté 5 sur 5 étoiles

My favourite

I have shopped with Eleven Loves for a few years now and a large percentage of my wardrobe is of this brand. What keeps coming back to Eleven Loves is that I completely trust the brand to deliver quality and stylish clothing. I love the lives and all the styling advice and I appreciate being pushed out of my comfort zone and feel encouraged to try new styles. Hayley truly understands and looks after the customer.

1 octobre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much Vicky, what a wonderful thing to say. It means so much that you trust us with such a big part of your wardrobe, and being encouraged to try new styles is exactly what I hope the Lives do. I am so pleased to hear all of your wonderful feedback and thank you for taking the time to do so.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Incredible customer service!

Incredible customer service!
I bought the tulle skirt in cream but wasn’t sure about the fit or colour. Hayley was amazing (and v patient) at helping me choose a better colour in the right size!
I have since gone on to buy more items from this lovely small brand.

21 septembre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Ali. It was a pleasure helping you find the right colour and size in the tulle skirt, and we're so pleased you've found more pieces you love since. We hope you enjoy wearing them all.
Thanks, Hayley x

Noté 5 sur 5 étoiles

So impressed by Eleven Loves

So impressed by Eleven Loves! The style and quality are fantastic and the customer service was exceptional - many thanks to Hayley! Highly recommend.

23 septembre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much for such a lovely review, Sally, and I'm so glad I could help. It's wonderful to hear you love the style and quality of your pieces. We hope you enjoy wearing them and look forward to welcoming you back.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Excellent small business

I’ve had many items from this small business, all lovely designs and excellent quality. Constantly receive compliments when wearing their pieces.
Excellent customer service, presentation and delivery always very good.
Highly recommend this online shopping experience!

22 septembre 2026
Avis spontané
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Réponse de Elevenloves

What a lovely review, Caroline, thank you. It's one of our favourite things to hear that you're constantly getting compliments when you wear our pieces. Thank you for your kind words about our presentation and delivery too, and for all your support over so many orders.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Fantastic quality and really well made…

Fantastic quality and really well made . Excellent customer service beautiful packaging love receiving a little retail fix from this small company. Wardrobe staple the Izzy dress very flattering have 4 colours now

22 septembre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Emma. Four colours of the Izzy is our kind of wardrobe staple, and we love that we're your little retail fix. We put a lot of care into how our parcels arrive, so it's lovely to hear the packaging was noticed too.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Quality Material

Not going to lie, I was definitely hesitate to buy from a brand advertising clothes on Facebook as I expected the quality (cut and feel of the clothes) to be poor - but I was really looking for a pair of "dressy" joggers so took the plunge - and I am delighted. Fast delivery, excellent quality, will definitely buy from the them again.

17 septembre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Helene, and we're so glad you took the plunge. Dressy joggers are exactly what we set out to make, so it's lovely to hear the quality won you over. We hope you enjoy wearing them and look forward to welcoming you back.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Etta bib shirt

Etta bib shirt, recently bought size 10 could possibly go down to 8 but I’m a size 34E boob and wanted a little room which it gives me . The sleeve length is perfect on my small frame of 5’2” size 10-12 top depending on cut. This is a beautifully made shirt with great detail, it will be great for smart or casual wear.
The delivery time on this company is speedy ordered late Wednesday evening arrived my Friday morning beautifully packaged as always. Do buy this shirt will not regret it.

11 septembre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much for such a detailed review, Rose. We're so pleased the Etta Bib Shirt is working for both smart and casual, and that your order arrived beautifully packaged as always. We hope you love wearing it and look forward to welcoming you back.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Gorgeous, Superb Quality and Sustainable

I can confidently say that all Eleven Loves clothes are gorgeous and are of superb quality.

It’s astonishing that the price point is very reasonable for an independent and sustainable brand who manage to give such a personalised service.

Highly recommend following them on Instagram to see what’s new, how to incorporate their clothes into your wardrobe, and get really useful style advice.

Love, love, love 💕.

4 septembre 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Petria. It means a great deal to hear that, especially on the quality, which is so important to us. Keeping the runs small and the price fair is a balance we work hard at and it is lovely to know it comes across. I'm so pleased to hear that the Instagram style advice is helpful. Thank you again for taking the time to send such wonderful feedback.

Thanks, Hayley x

Noté 5 sur 5 étoiles

Super stylish and well made clothing

Super stylish and well made clothing, Top notch customer services too with helpful advice about sizing. Will be purchasing again!

8 août 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Sue. Sizing is the thing we always want to help get right before an order goes out, so it is lovely to know the advice helped. We look forward to seeing you again.

Thanks, Hayley x

Noté 5 sur 5 étoiles

Great service

Great service, advice and quick delivery. Definitely buying from this company again

25 août 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Linda. So glad the advice was useful and that everything arrived quickly. We look forward to seeing you again soon.
Thanks, Hayley x

Noté 5 sur 5 étoiles

What an amazing little brand this is.

What an amazing little brand this is.. only just discovered, purchased the Gorgeous Dulce dress with a little help from the amazing customer services team, the dress is exactly as described, arrived perfectly packaged, fits beautifully and can be styled with the belt in 3 different ways.
Gorgeous fabric and gorgeous print, so glad I’ve discovered this independent brand.

27 août 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much, Kathryn, and welcome to Eleven Loves. The Dulce is such a good one to start with, and the belt is what makes it feel like three different dresses. So pleased to hear the our customer service helped. We hope you love wearing it.
Thanks, Hayley x

Noté 5 sur 5 étoiles

Beautiful blouse just love it fits…

Beautiful blouse just love it fits perfectly material superb. When I had a query very quick to respond first class delivery and service would highly recommend thank you

25 août 2026
Avis spontané
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Réponse de Elevenloves

Thank you so much for taking the time to write, Carole. So pleased the blouse fits beautifully and that you are happy with the fabric, and glad we were able to answer your query quickly. Thank you also for recommending us, we really do appreciate it.
Thanks, Hayley x

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