James & Ella Avis 933

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I picked up a bag of James & Ella out of curiosity in the supermarket to give it a try. My 4yo golden retriever has never had any problems eating and loves Lilys normally but noticing a difference in... Voir plus

Noté 5 sur 5 étoiles

Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

FINALLY!! 5 years we have struggled to get our very fussy English Springer to eat any form of a varied diet. We’ve tried raw, dry, wet, a combo…making everything ourselves…every single dog food on the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I tried this via Ocado online home delivery shopping. My French bulldog was suffering from dry, irritated and itchy shin. Within weeks the improvement to her skin and coat was apparent and it has now... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'alimentation animale
  3. Magasin d'articles pour animaux

Écrit par l'entreprise

We're James & Ella: a health and wellbeing company for dogs. Together, we're on a mission to do everything we can to make dogs' lives as happy and as healthy as possible, starting with the food they eat.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

933 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Excellent

Reminder regarding next order and option to delay order to an alternative date.
Willow loves the kibble and raw food, the treats and we have just received the new topper. We had a fussy eater but changing the food has made a difference.

6 juin 2024
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Réponse : James & Ella

We're so pleased Willow loves her new diet! Thank you for your review Karen!

Noté 5 sur 5 étoiles

A Pug’s seal of approval

My pug loves James and Ella dog food. Not only that, but her breath and coat quality have improved as well. Brilliant communication from the team at James and Ella to ensure that my pug is thriving on the food.

6 juin 2024
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Réponse : James & Ella

This is great news, thank you for your wonderful review!

Noté 5 sur 5 étoiles

Fantastic speedy service.

Fantastic speedy service.
Very fussy 10 month old puppy loves this food. Super convenient way to feed kibble and dried raw food.

2 juillet 2024
Avis spontané
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Réponse : James & Ella

Thank you so much for your lovely feedback Alison!

Noté 5 sur 5 étoiles

Choosing kibble and raw was by far the…

Choosing kibble and raw was by far the best decision we have made for Willow. She absolutely loves it!! It is full of all of the essential nutrients that she needs to stay happy and healthy. It is also reassuring to know that James and Ella have all of their customers best interests at heart. The ordering process is so straightforward and the reminders for her next order is beneficial to keep track of when she is getting her next order. Thank you

24 mai 2024
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Réponse : James & Ella

Thank you so much for your wonderful review Emma!

Noté 5 sur 5 étoiles

High quality food

High quality food. Efficient service. Easy to vary the delivery schedule.

22 mai 2024
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Réponse : James & Ella

Thank you for your kind words Graham!

Noté 5 sur 5 étoiles

Excellent Dog Food

Great communication from James & Ella. My dogs love their food and they are super healthy and bright on it.

24 mai 2024
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Réponse : James & Ella

Thank you for your wonderful feedback Angela!

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, they simply can't do enough for you great food at a good price and my dogs absolutely love it!!

22 mai 2024
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Réponse : James & Ella

Thank you so much Miriam, we're so pleased to hear that your dogs love the food!

Noté 5 sur 5 étoiles

Very ease to use site

Very ease to use site. Always efficient service and delivery. Lovely products which our dog enjoys very much.

21 mai 2024
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Réponse : James & Ella

Thank you Catherine, your review is hugely appreciated! We're so pleased your dog loves our food and treats!

Noté 5 sur 5 étoiles

All round great company

Great food that our dog has devoured from a pup (and is now 3) and he looks so healthy on it.
The subscription service makes life easy for me!
Customer service is excellent for any contact needed, you feel that you are a welcome part of the family.

18 juin 2024
Avis spontané
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Réponse : James & Ella

This is fab to hear! Thanks so much Joanne :)

Noté 5 sur 5 étoiles

Our Dog doesn't eat anything else

We're well versed with fussy cats but our Dog was always open to trying different food. Since changing to Ella & Co and accidently allowing is to run too low before re-ordering, our Dog wouldn't eat her old food which we considered was good quality (Orijen) she has clearly now become more cat like in her out and out refusal to eat anything other than Ella & Co. It's great in a way but keeps the pressure up to ensure we don't run out!

10 juin 2024
Avis spontané
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Réponse : James & Ella

Thank you for your review Jamie, we're so pleased you've found a diet with us that works for your dog! x

Noté 5 sur 5 étoiles

Great service and my dog loves the…

Great service and my dog loves the food, I had him on another brand of freeze dried raw and they changed the recipe or manufacturer, it upset my dogs tummy but since he's been on Ella's he is a very happy and healthy dog.

16 mai 2024
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Réponse : James & Ella

Thank you so much for your fabulous feedback!

Noté 5 sur 5 étoiles

This company are amazing to deal with

This company are amazing to deal with! I can change the date of my subscription through their extremely easy website. My dog loves their products

16 juin 2024
Avis spontané
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Réponse : James & Ella

We're so pleased to hear this Lorelle! Thank you for your feedback :)

Noté 5 sur 5 étoiles

Great food that has given my dogs super…

Great food that has given my dogs super coats and eyes along with improved gut health and energy levels. The food is so convenient to store and the customer service is excellent

16 juin 2024
Avis spontané
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Réponse : James & Ella

Thank you for your feedback Debbie!

Noté 5 sur 5 étoiles

My puppy Bibi - Cockapoo

My puppy Cockapoo absolutely loves the kibble and raw freeze dry food. Also I’ve recently bought the treat bags. Bibi loves them so much (in moderation of course).
I really appreciated the follow up phone call from Laura asking how Bibi is getting on with the food. I’ve also sent a question about the right amount of food per day and got a prompt email back and great advice, I won’t go anywhere else for Bibi’s food. Thank you James and Ella xx

15 juin 2024
Avis spontané
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Réponse : James & Ella

Thank you for your lovely feedback! We're thrilled that Bibi is thriving on James & Ella! x

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