What amazing service!! I had somehow lost my ticket information and was really panicking! Megan at Entertainers Tickets sorted it out straight away and sent me all the information again and was so so... Voir plus
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Lisez les avis des autres
I emailed to say I had not received a confirmation email. They responded immediately, said they had resent it, and advised me to check my spam folder. It was there; the first email they had sent was t... Voir plus
Elsie was absolutely wonderful - ensuring the smooth booking of accessible tickets for my son and family. She made it super easy and was really quick at replying. Will definitely be using again.... Voir plus
An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached. I emailed back to advise and within 5 minutes the tickets landed in my inbo... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
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4,8
Excellent
119 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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So helpful
So helpful, I’d suffered a bereavement, they were genuinely sympathetic and transferred my tickets very quickly and easily and I just had a small admin fee to pay. Definitely makes me want to use them again.
26 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thanks so much for your kind words, Sue. We’re really sorry for your loss, and we’re glad the team could help make things a little easier for you at a difficult time. We truly appreciate you taking the time to share your experience.
Top marks for entertainers tickets they…
Top marks for entertainers tickets they always reply back in minutes and resolve issues very fast & professionally well done !!!
30 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you so much for the kind words!
We’re really pleased to hear you’ve had such a positive experience with the team. Quick, helpful support is exactly what we aim for, so it’s great to know that came through.
Got there in the end
Update: pleased with the follow up from Entertainers Tickets, however I'm not rating higher than 3 stars as 3 emails were replied to with a "sorry we can't help", only after a negative review did a good will gesture/refund materialise. I respect that these are 2 different companies offering different services, but it simply should not be the case that an event can be cancelled the very next day and customers be out of pocket, wonder how many people don't have the patience to follow up and request refunds! But it should be noted that Secure my Booking are equally as cretinous in this racket, their email also came back negative and ultimately they've banked a tidy sum for doing literally nothing!
Shocking customer service, booked an event that was cancelled the next day, whilst we got a refund for the tickets we were out of pocket for the insurance. Almost like the whole thing's a scam to do people out of insurance cash, they're all in it together let's be honest!!! We did contact the customer service but they were useless!
24 mars 2026
Avis spontané
Réponse de Entertainers Tickets
We’re really sorry to hear how disappointed you felt following your experience - that’s certainly not the standard we aim to deliver.
We’re proud to usually receive very positive feedback from our customers, so it’s disappointing to hear that we didn’t meet expectations on this occasion.
Just to clarify, ticket refund protection/insurance is provided by a third-party company and operates under its own terms and conditions. Unfortunately, this means it isn’t something we’re able to refund directly when an event is cancelled, as the policy sits outside of the ticket purchase itself.
We’d really like to take another look at your case and make sure everything was handled as it should have been. We'll reach out directly shortly.
Réponse de Entertainers Tickets
Thank you so much for your kind words - we really appreciate it!
We’re delighted to hear Megan was able to help and provide a quick response. We’ll be sure to pass your feedback on to her.
Brilliant customer service.
Extremely fast response to my request for help and everything sorted. Fantastic customer service!
27 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you so much for the great feedback! 😊
Appreciate you taking the time to share this, and we hope you have a brilliant time at the event!
Great service and assistance from Elsie
24 mars 2026
Avis spontané
Réponse de Entertainers Tickets
We’re really pleased to hear you had a great experience with Elsie - we’ll be sure to pass this on to her. She’ll be delighted!
I had lost my email with my e tickets…
I had lost my email with my e tickets on it. I contacted customer support who quickly sent me another email with my tickets. Can’t thank you enough . I was in a panic as I’d deleted the original email.
First class service. Very happy woman
19 mars 2026
Avis spontané
Réponse de Entertainers Tickets
So glad we could help sort that for you in time! 😊
Thanks so much for your kind words - and enjoy the show!
Very good customer service
Elsie was so very helpful responding and resolving my questions, a great example
Of excellent customer service
18 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you so much for your lovely review. We’re delighted to hear Elsie was able to help and resolve your questions so well. We’ll be sure to pass on your kind words to her – she’ll be thrilled to hear them. Thanks again for taking the time to share your experience.
Great Customer Service
Great Customer Service. Megan responded and dealt with my issue promptly.
16 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you for your lovely review. We’re so pleased to hear Megan was able to deal with your issue promptly and provide great customer service. We’ll be sure to pass your kind words on to her.
Megan very kindly exchanged my ticket…
Megan very kindly exchanged my ticket when I was unable to get home from abroad due to the Middle East conflict.
Excellent service and prompt responses to emails.
Thank you!!
14 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you so much for your kind review, Arthur. We’re really pleased Megan was able to help exchange your ticket during such a difficult and stressful situation. It’s great to hear you found the service prompt and helpful, and we’ll make sure your thanks are passed on to her.
Accessibility query resolved quickly.
I had a ticketing query which couldn't be accommodated on the website, contacted entertainers by email and had a very pleasant, productive exchange which resolved the query.
Very responsive and helpful.
12 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you for your kind review, Mark. We’re so pleased to hear your accessibility query was resolved quickly and that you found the exchange pleasant, helpful and productive. Thanks again for taking the time to share your experience.
Swift and polite response to my query…
Swift and polite response to my query and very helpful and speedy resolution from Megan ⭐️⭐️⭐️⭐️⭐️
12 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you for your lovely review, Sharon. We’re so pleased to hear Megan was able to help with a swift, polite and speedy resolution to your query. We’ll be sure to pass your kind words on to her.
Had an issue with getting tickets sent
Had an issue with getting tickets sent. Messaged and they resolved within minutes.
11 mars 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you for your review. We’re pleased to hear your ticket issue was resolved so quickly and that our team could help within minutes. Thanks again for taking the time to share your experience.
Quick & efficient service sorting and…
Quick & efficient service sorting and extra ticket to my order. My query was sorted the same afternoon with clear explanation of changes :)
24 février 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you for your lovely review, Sharon. We’re so pleased to hear your query was sorted quickly and efficiently, and that everything was clearly explained for you. Thanks again for taking the time to share your experience.
Needed a bit of info
Needed a bit of info
Very quick response and issue sorted
Fantastic service and great service
Thank you all
16 février 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you for your lovely review!
We’re so pleased we could help and that everything was sorted quickly for you. We really appreciate your kind words and hope you have a fantastic time at the event!
Quick response time
My email was answered within minutes and dealt with promptly.
11 février 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you so much for your kind review!
We’re really pleased to hear that your email was answered quickly and everything was resolved promptly. We truly appreciate you taking the time to share your feedback, and we hope you enjoy the show!
The person who dealt with my enquiry…
The person who dealt with my enquiry was very understanding, helpful, and kind, and arranged for myself and my children to meet the artist and have photographs taken for a memory diary for my children as I have Vascular Dementia and they will with these photos be able to remember all the things we did together.
I could not ask for more, fantastic service from a fantastic company Entertainers Tickets are just great.
7 février 2026
Avis spontané
Réponse de Entertainers Tickets
Thank you so much for taking the time to share such a thoughtful review- it genuinely means a great deal to us.
We’re really pleased that the team member who supported your enquiry was able to help make this moment special for you and your children.
We truly appreciate your kind words about Entertainers Tickets, and we’re grateful you chose to share your experience with us. If we can ever help with anything else in the future, we’d be delighted to hear from you.
Had a query re tickets..got a response…
Had a query re tickets..got a response the same day ...excellent service....thank you
4 février 2026
Avis spontané
Réponse de Entertainers Tickets
Thanks for leaving this review, Leanne! Glad to hear you found our service so great.
I booked the wrong tickets my mistake…
I booked the wrong tickets my mistake so I emailed and Elise got back to me straight away. She was so patient with me changing them and booking me an extra ticket. I really appreciate how helpful she was thank you Elise
Carla
26 janvier 2026
Avis spontané
Réponse de Entertainers Tickets
Thanks so much for your lovely feedback, Carla 😊 We’re really glad Elsie was able to help get everything sorted for you, and we’ll make sure she sees your kind words.
Réponse de Entertainers Tickets
We really appreciate this review, Susan!
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