Great company to deal with. Very helpful, pleasant and friendly. A very fast delivery of the product. Would definitely recommend them Thank you so much.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
When my Equipo replacement strap for my Garmin Fenix 6 unexpectedly failed, I let Equipo know, even though I was out of the guarantee period. Without hesitation Equipo kindly offered to replace the st... Voir plus
I ordered a watch strap that wasn't the right size, Equipo made the exchange/return process so easy and were so helpful, especially Becky :-) I have had a silicone strap from Equipo that I have now re... Voir plus
I was going to bin my JBL headset because the ear pad cushions were falling apart leaving bits all over my desk. Shame because they still sound good. Then I found this site. Ordered Wednesday - arriv... Voir plus
À propos de l'entreprise
- Horlogerie
- Magasin de pièces et de composants électroniques détachés
- Magasin d'électronique
- Magasins d'appareils de fitness
- Bijoutier
- Magasin de vêtements de sport
Écrit par l'entreprise
Equipo sell smart watch straps for every wrist! We have watch straps compatible with the Fitbit, Apple Watch, Garmin, TomTom, Suunto, Samsung and More!
Coordonnées de contact
Christchurch, Nouvelle-Zélande
- sales@equipo.co.nz
- equipo.co.nz
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super quick and quality…
Super quick there was only 1 day between ordering and getting my watch strap. Really lovely strap, I got a resin strap, fitted on easily.
A pleasure
As described, and excellent purchase, delivered in a flash and recommended to all!
Outstanding Service
I'm sceptical of online businesses but you can trust Equipo. Three months of back and forth with the original organisation for an authentic piece (the Monaco corporation distributes Casio replacement pieces) left me completely dissatisfied. I have nothing but praise for the proactive customer service, fast shipping, compatibility and quality ( for a price of a knockoff ). I will be purchasing from them again.
Great service
Great service, with clear prompt communication. Product is exactly what was shown and worked perfectly.
Fast friendly service and delivery
Fast friendly service and delivery. Good product
Great service and super quick delivery
Great service and super quick delivery. The colour strap I first ordered, I wasn’t happy with but it was so easy to exchange it for another which I am really pleased with. I wouldn’t hesitate to purchase from Equipo again.
An error in delivery item was made
An error in delivery item was made, and when they were made aware of it, they rectified immediately with apologies. Couldn't have asked for better customers service from Becky's team.
Quality fine, shipping is a problem
The straps are perfectly fine and seem good quality, though they don't tell you the straps are universal and they provide a connector to adapt them to your watch.
Problems with my order - I ordered two straps for two different watches first was fine, second they forgot to include the adapters.
They don't tell you they will ship your order by Sendle who get terrible reviews. I ordered Dec30 and they weren't picked up till Jan 9 and not delivered till Jan 14 (Shipping Alexandria to Wollongong). Tracking through Sendle is very spotty, first strap arrived without any notification on tracking it was coming.
When I complained about my strap not fitting they responded pretty quickly and I got a notification my replacement was ready to sendle on Jan 23. Come Jan 29 with no movement on tracking I sent an email and magically it was suddenly picked up. Next day I get a notice that it's out for shipping and I finally get my correct strap a month after ordering an in stock item shipped about 60km from Sydney to Wollongong.
I wouldn't use them again unless they changed shipping arrangements.
Update: Equipo contacted me and said they were crediting standard shipping charge of $5.95 as a good will gesture which is nice, however if they are still using Sendle don't know that I'll be going back. For all that people complain about them AusPost is consistently the most reliable for delivery and I'd pay a bit more if companies use them.
Great service and super quick…
Great service and super quick delivery.Thanks.
Customer service 10/10
The watch serial numbers can be confusing and it might be easy for someone like to order the wrong thing. They picked up my incorrect assumption before it was too late. Order then arrived smartly and well packed 10/10
Great customer service
Impressed by their customer service. They acted in good faith and quickly resolved a delivery issue. Received a new product with overnight shipping.
Easy exchange of goods!
Appreciated being able to easily exchange my order with a corrected item. Great team who respond quickly and help you get sorted out! Would be certainly buy from Equipo again! ☺️
Great service and quality.
I've bought a charging lead and watch strap for my Garmin Fenix. Both seem to be very good quality at a good price. I would definitely recommend them.
The strap is fantastic looks great fits.…
The strap is fantastic looks great fits perfectly...the delivery was super fast..thanks
Big thumbs up excellent customer…
Big thumbs up excellent customer service 👍🏻 Highly recommend ordered 0n 9th Dec and received 10th Dec in Rural South Canterbury Very happy 😊
Perfect: Google pixel watch band replacement....
Today, I receive my replacement watch band for my google pixel watch..the colour I chose: peach.
Size: small.
I followed the instructions on the short video on Equipo.co.nz site..it only took a few minutes to change over...perfect.
The team at Equipo are amazing and care about customer service..they answer queries almost immediately...this doesn't happen much now days.
Pricing: Amazing for a replacement Google Pixelwatch band...look no further.
Fit: Perfectly...and it's softer than the grey one I replaced.
Overall: perfect fit..perfect replacement.
I will definitely purchase another colour in the new year.
Thank you team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








